• Manage store operations processes for specific area(s) of responsibility. • Analyze the fundamental components of problems and communicate the correct course of action. • Develop and implement changes that improve overall store operations processes. • Create and maintain project work plans. • Communicate effectively and build strong partnerships with the field/stores.

• Manage and optimize day-to-day operations for Sol initiatives, programs, or product lines • Lead daily operational activities to ensure timely and high-quality execution • Develop, implement, and refine standard operating procedures (SOPs) • Optimize tools, workflows, and automation systems • Standardize reporting structures and documentation • Drive accountability, performance tracking, and team development • Facilitate cross-functional collaboration with Product

• Lead the annual strategic planning process, ensuring alignment with business objectives and rigorous KPI monitoring. • Apply deep industry, customer and business acumen to anticipate trends, inform decisions, and drive competitive advantage. • Lead special projects across the organization including executive-level presentations, innovation partnerships, return on investment (ROI) and impact reporting. • Transform data and insights into compelling narratives and strategic points of view that influence decision-making. • Demonstrate sound judgment in knowing when to ‘lead versus do’—providing strategic guidance and direction to teams, while leaning into hands-on execution when necessary to ensure quality and timely delivery. • Communicate key messages ensuring information flow, clarity, and visibility across team, senior leaders and stakeholders through effective communication channels. • Develop and execute strategies that showcase the value of activities, drive leadership engagement, and ensure organizational awareness of impact. • Oversee departmental operations with attention to detail and follow through, including leading planning, budgeting, recruiting, and colleague performance review and promotion process. • Provide leadership and oversight for one direct reports, including: performance management, professional development, and alignment to organizational goals. • Drive colleague engagement initiatives, including analysis of engagement data and operationalization of action plans.

• Managing and improve existing Distributor partner programs, ensuring alignment with business goals and partner needs. • Leading new initiatives from inception to execution, driving operational improvements and process efficiencies. • Collaborating closely with strategic Distributors to gather requirements, design processes, and implement scalable, streamlined renewal and program initiatives effectively. • Implementing partner enablement strategies, ensuring Distributors and Resellers possess essential training, resources, and tools to effectively sell and deliver Akamai solutions. • Collaborating with internal stakeholders, including Partner Account Executives and leadership, to align program strategy with business priorities. • Working cross-functionally to define program scope, success metrics, and execution plans. • Tracking and analyze Distributor GTM performance across key metrics and KPIs, providing data-driven insights and recommendations for continuous improvement. • Delivering partner-focused assistance as required to address and resolve partners' issues, questions, and concerns promptly and effectively.