Role Description OptumHealth Employer Senior Client Services Manager role is responsible for response and resolution of account issues, requests, service issues and escalated issues for Optum Health clients. Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for assigned accounts, with direct client contact. Maintains relationships with employer/group clients (not individual members) and serves as the primary point of contact for overall and day-to-day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. Employees in this role are responsible for supporting clients requiring an advanced level of knowledge and experience. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Ensures Optum client satisfaction by resolving and responding to account issues and requests - Coordinates with other functional areas to address ongoing service needs - Diagnoses root causes of service issues; collaborates with and appropriately directs appropriate functional areas to resolve issues - Provides end-to-end review and analysis of client requests to proactively identify downstream gaps or issues - Maintains up-to-date account information in Optum systems, such as benefit plan updates and client issue tracking - Builds and maintains key relationships to include clients, U-Channel, benefits consultants, internal and matrix partners - Proactively manages client performance guarantees and works with appropriate internal constituents to establish necessary steps to correct and improve results - Possesses experience and skills to work with accounts that have Whole Health Solutions Product Suite - Solves day-to-day account service issues directly or by leading internal teams to a solution - Provides consultative, proactive recommendations to the client and internal partners on service issues to strengthen and grow business relationships and improve Net Promoter Scores - Facilitates client Marketing and communication needs - Collaborates with Client Executives (CEs) to develop client reports; QA’s reports for client-specific information and coordinates report delivery with CEs - Investigates discrepancies in Optum systems data, such as eligibility information - Maintains Client Information via established tools to ensure service delivery, future needs and expectations of the client will be met - Acts as single point of contact to the account for all service-related issues You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - 3+ years of healthcare experience dealing with clients directly - 3+ years of experience handling complex and difficult accounts - 3+ years of experience working in healthcare delivery system - Experience analyzing client metrics, interpreting to clients and stakeholders, and recommending solutions that have measurable impact - Proven ability to operate and effectively navigate in a highly complex, matrix environment - Proficient with the Microsoft Office Suite to include Word, Excel, PowerPoint - Ability to travel up to 25% - Driver’s license and access to reliable transportation Preferred Qualifications - Experience data analytic tools such as PowerBI and/or Asana - Experience with ServiceNow platform Competencies - Excellent listening & collaboration skills - Highly self-motivated and directed individual with advanced problem-solving skills - Professional verbal and communication skills, Effective presentation skills - Solid relationship and interpersonal skills Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description The Manager, Civic Space, (“Manager”) has a leadership role in the Programs and Research unit. The Manager will provide leadership in strengthening and safeguarding civic space in the United States, creating and executing strategies to protect the rule of law and against authoritarian practices that seek to limit freedom of expression, assembly, journalistic freedom, the work of human rights defenders in upholding international human rights law, and the undermining of democratic and legal institutions. - Develops and implements strategy and execution to protect civic space, including freedom of expression, peaceful protest, assembly, and press freedom in the US. - Serves as primary contact on all civic space issues, tracking policy changes, legislative trends, and risks at national, state, and global levels. - Drives advocacy, coalition engagement, activism support, and media strategies to reinforce civic space protections. - Oversees the creation and dissemination of public education, research products, and campaign materials on civic space issues. - Represents AIUSA in media, public forums, coalitions, and policy circles on civic space topics. - Develops and maintains relationships with government officials, policymakers, NGOs, academic and community leaders, and civil society organizations. - Advises on and implements tactics for advocacy, coalition-building, media and social media outreach, and grassroots mobilization. - Coordinates with researchers on high-impact casework and advocacy for at-risk individuals, communities, or organizations. - Recruits, trains, and mobilizes members, fellows, and activists to advance civic space goals. - Manages or supports planning, reporting, monitoring, and evaluation of program and campaign progress. - Collaborates with other AIUSA staff, the International Secretariat, and relevant international and domestic partners. - Supports broader programmatic initiatives and fundraising related to civic space and AIUSA priorities. - Other duties as assigned. Qualifications - Demonstrated interest and understanding of human rights legal frameworks and systems. - Experience in human rights policy advocacy, including drafting and analyzing legislation, writing Congressional testimony, and leading coalitions. - Demonstrated ability to translate policy analysis into clear, actionable campaign strategies and advocacy tactics. - Strong public speaking experience, including Congressional hearings, Hill briefings, press conferences, academic conferences. - Superb writing and research skills, with ability to produce high-quality writing in fast-paced environment. - Ability to produce high-volume, accurate work in rapidly changing environment, with attention to detail. - Ability to work in highly collaborative and consultative environment. - Excellent communicator with strong written, verbal, and presentation skills. - Excellent team and project management skills. - Ability to embed inclusion, diversity, equity, and accessibility (IDEA) best practices into both strategy and operations. Requirements - BA/BS and at least 7 years relevant experience or MA/MS and 5 years relevant experience and/or sufficient relevant work experience. - Knowledge of international relations, human rights, law, or another relevant/related field. - Public speaking experience, including Congressional hearings, Hill briefings, press conferences, academic conferences preferred. - Proven track record of success in advocating for policy changes, building coalitions, and engaging with diverse stakeholders. - Experience serving as a subject matter expert with media (print, TV, social media). - Experience working in a grassroots and/or member-based organization with shared leadership principles. Benefits - Competitive salary and benefits package. - Flexible work environment. - Opportunities for professional development and growth. Company Description Amnesty International USA (AIUSA) is the global organization’s presence in the United States. We engage people in the U.S. to fight injustice all around the world, while we also work to protect people’s human rights here in the U.S. AIUSA has more than one million members and activists in all 50 states, who are part of a larger global movement of 10 million people in 150 countries.

Role Description Cellebrite is searching for a Senior Competitive Intelligence Manager. Establish a competitive intelligence function from scratch at a publicly traded market leader in digital investigations -- a space where the stakes are real, the technology is evolving fast, and the competitive landscape is shifting. You'll work alongside technical marketing, product management, and sales leadership to shape how Cellebrite competes and wins. This role gives you direct access to executive conversations, hands-on exposure to cutting-edge forensic and AI-powered investigation technology, and the autonomy to design the CI operating model your way. If you thrive on building systems that drive measurable competitive advantage, this is your opportunity. - Build and run the CI operating model - Establish CI scope, intake process, prioritization, and an SLA-driven response rhythm for GTM requests - Build a repeatable system to gather inputs from Sales, SE, CS, PM, Pricing, partners, and public sources - Work cross-functionally to scale CI insights, research, and collaboration - Design competitive research workflows that monitor competitors across websites, documentation, release notes, blogs, webinars/events, job postings, partner ecosystems, and publicly available pricing/packaging information - Build lightweight automation to collect, normalize, and format competitive inputs into reusable structures (competitor profiles, feature matrices, pricing tables, objection banks) - Create repeatable workflows that convert raw inputs into field-ready assets (battlecards, "how to win" guidance, competitive briefs) while maintaining accuracy and defensibility - Implement quality controls: source tracking, recency tagging, confidence levels, and change logs - Own and maintain a central, easy-to-navigate CI repository where Sales, SE, and CS teams can reliably find current competitive guidance - Ensure assets are consistently updated, clearly versioned, and organized for fast field consumption - Produce and maintain executive-ready competitive decks that summarize competitor strategy, product direction, positioning, and key differentiators - Keep these decks current with a defined refresh cadence and rapid updates when meaningful competitor moves occur - Partner with Sales and Solutions Engineering to evaluate competitor offerings and validate real-world comparisons - Establish a structured approach to testing and documenting competitor capabilities and gaps, ensuring claims are defensible and useful in the field - Maintain competitor pricing/packaging models and comparison frameworks (where obtainable), in partnership with Pricing - Provide clear, practical guidance for how to position and defend value in price-sensitive or feature-comparison-heavy deals - Own battlecards, objection handling, competitive talk tracks, and "how to win" guidance for priority competitors - Provide rapid-turn competitive briefs for strategic deals, RFPs, and escalations - Deliver periodic CI updates to GTM leadership and drive enablement sessions where needed Qualifications - 6-10+ years in Competitive Intelligence, Product Marketing, Strategy, or related roles, with direct CI ownership and GTM-facing outputs - Track record building CI assets that materially impact competitive execution (battlecards, win themes, objection handling) - Strong synthesis and narrative skills -- can turn messy inputs into crisp, defensible guidance - Demonstrated ability to scale CI output using modern tools and automation, including AI-assisted research, monitoring, and content production - Comfortable with lightweight automation (e.g., scripting, scraping public sources, working with structured data) - Strong cross-functional influence and stakeholder management skills Requirements - Experience in security, digital investigations, forensics, or other technical/regulated markets - Experience with competitive pricing/packaging analysis and monetization frameworks - Experience building a CI "source of truth" repository and governance model for a large GTM org - Experience partnering with Sales/SE on hands-on competitive testing and defensible claims - Familiarity with CI platforms (e.g., Klue, Crayon) and sales enablement tools Company Description Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities.

Role Description DLS Engineering (DLS) is seeking a full-time, remote Configuration Manager (Senior) in support of the United States Coast Guard Command, Control, Communications, Computers, Cyber, and Intelligence Service Center (C5ISC). The Communications Product Line (COMPL) is part of C5ISC and provides sustainment and sustainment engineering support for a variety of communications systems. - Support includes maintaining system requirements and performance levels as part of the Operations and Maintenance (O&M) phase of the system lifecycles associated with the following C5ISC systems: - Rescue 21 (R21) VHF Communication and Direction Finding including the following variants: - R21 Coastal - R21 Western Rivers - R21 Alaska - VHF/UHF and HF communications - MILSATCOM - Integrated Communications Systems - Professional sustainment support services include, but are not limited to: - Project/program support - Supply and inventory management - Configuration management - Technical data management - Property management - Logistics analysis - Engineering analysis A day in the life: - Develop, implement, execute, and maintain the Configuration Management Plan for C5ISC product lines. - Perform configuration identification of components, subsystems, systems, software, and higher-level assemblies (HLA’s). - Manage, maintain, and update configurations of components, subsystems, systems, software, and HLA’s. - Update the Communications Product Line Configuration Manager and designated system engineers on the status of proposed configuration changes. - Record and report implementation status of approved changes. - Monitor and assist with enforcement of the configuration change C5ISC-Communications Product Line Logistics Support process. - Update all databases relative to equipment configuration and technical documentation. - Perform internal and support independent configuration audits to verify requirements of approved configuration baselines are met. - Process up to 5 contractor provided physical configuration audits weekly and may perform up to 100 independent physical configuration audits (PCA’s) annually. Qualifications - Must be a United States Citizen - Must have 10 years of experience in the following programs: FLS, NESSS, WEBFLIS, FEDLOG, SFLC CENTRAL, SharePoint, and TEAMS. - A minimum of a bachelor’s degree in appropriate business or technical discipline, or equivalent field experience is required. - A minimum of 4 years’ experience in the development and maintenance of management plans, processes, and systems. - Advanced knowledge and experience with Microsoft Office 2016 applications (i.e. Excel, Word, Visio, and SharePoint). - Familiarity with government personal and real property management concepts, policy, procedures, and tools including Oracle Fixed Asset Module or similar. - Familiarity with government configuration management (CM), technical data management (TDM), and product line management (PLM) concepts. - Familiarity with government logistics lifecycle engineering processes. - Familiarity with government inventory management and accounting systems. - Familiarity with industry, Coast Guard, and C5ISC obsolescence management. Benefits - Competitive salary and a 401k program with company match. - Comprehensive benefits package including health, vision, dental, life, and disability insurance. - Generous paid time off package. Other Information - If accommodation is needed with the application and/or the interview process for applicants with disabilities, please contact Human Resources at 757-494-5151. - DLS is an E-Verify company. - DLS is an equal employment opportunity employer. Qualified applicants will receive consideration without regard to age, race, religion, sex (pregnancy, sexual orientation, gender identity), national origin, or disability. - Must be able to pass a government background check, which will be completed before employment.