• Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. • Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. • Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. • Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. • Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. • Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). • Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. • Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. • Support user training by providing technical insights and ensuring system features are user-friendly and adoptable.

• Analyze, design, and optimize business processes for AI-driven capabilities in Salesforce • Partner with stakeholders to define product requirements and translate use cases into technical specifications • Ensure alignment of new processes and technologies with operational goals • Participate in user and task analysis to represent business needs • Guide development teams in leveraging Salesforce AI features • Serve as the Agentforce SME and technical liaison across teams • Contribute to development work by migrating existing screen flows into Agentforce Auto-launched flows • Ensure seamless user experiences through implementation of forms and Lightning components within flows

Description Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. Title: Salesforce Developer The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. What You Will Do: - Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. - Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. - Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. - Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. - Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. - Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). - Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. - Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. - Support user training by providing technical insights and ensuring system features are user-friendly and adoptable. What You Will Bring With You: - Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). - 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components). - 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. - 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). - Candidate must have a Public Trust or an Active Secret clearance. - U.S. Citizenship is required due to federal contract requirements. - Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. - Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: - Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. - Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) - Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. - Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards. - Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc. - Familiarity with delivering user training or creating technical documentation for Salesforce solutions. Professional Skills: - Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders. - Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Salesforce Architect is responsible for supporting the Director, Salesforce, with the strategic design, development, and ongoing optimization of Truliant Federal Credit Union’s Salesforce platform, internally named Horizon. This role provides architectural leadership to ensure Salesforce solutions are scalable, secure, and aligned with business objectives and regulatory requirements. The Salesforce Architect partners with business leaders and technical teams to define the Salesforce roadmap, evaluate emerging technologies, lead problem-solving sessions, and deliver innovative solutions that enhance operational efficiency, member service, and long-term organizational success. Essential Functions and Responsibilities - Designs scalable, efficient, and secure Salesforce solutions that align with business requirements and industry standards, ensuring high quality and usability. - Provides technical guidance and mentorship to Salesforce developers, administrators, and other team members. - Leads the evaluation and selection of Salesforce tools, apps, and integrations, including custom development and third-party solutions. - Maintains a curious and proactive learning mindset; continuously researches, experiments, and integrates new Salesforce features and third-party apps. - Collaborates with executive leadership and business stakeholders to understand their needs, define the Salesforce roadmap, priorities, and long-term technical vision. - Regularly assess the current Salesforce environment, identify areas for improvement, and recommend strategic enhancements. - Develops and maintains a comprehensive Salesforce architecture strategy that supports current and future business needs. - Conducts architecture reviews and code/solution audits to ensure consistency, performance, and compliance. - Establishes governance standards, data architecture, security protocols, and best practices for Salesforce development and configuration. - Stays informed about Salesforce releases, updates, and industry trends to ensure our platform remains current and competitive. - Supports user adoption and provides guidance or training as needed to maximize the value of Salesforce tools. - Leads efforts to optimize Salesforce performance, scalability, and user experience. - Oversees the integration of Salesforce with other enterprise systems, ensuring data integrity and seamless workflows. - Assists with complex project planning, resource allocation, and risk management related to Salesforce initiatives. Other Duties and Responsibilities - Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities - Must have the ability to understand all business processes within the Credit Union. - Must have an understanding of financial services regulations and their impact on technology implementations. - Must have the ability to stay well-organized, detail-oriented, and adaptable to shifting priorities - Must have a deep understanding of Salesforce architecture, declarative tools, Apex/Lightning development, enterprise integration middleware, APIs, and data management. - Must have familiarity with enterprise architecture frameworks and tools, DevOps practices, and CI/CD pipelines. - Must have proven experience designing scalable, secure, and maintainable Salesforce solutions aligned with enterprise standards. - Must demonstrate a strong passion for learning new technologies, exploring apps, and staying current with Salesforce ecosystem developments. - Must have strong analytical and critical thinking skills, with the ability to reassess and reimagine existing solutions. - Must demonstrate expertise in Salesforce security, compliance, and data governance, especially within financial services or regulated industries. - Must have strong leadership skills with experience mentoring and guiding technical teams. - Familiarity with Salesforce Labs, AppExchange, Agile tools (e.g., Jira, Confluence), and UX design tools (e.g., Figma, Adobe XD) offerings is a plus. - Must have strong analytical, problem-solving, and decision-making abilities. - Must have the ability to make decisions and work independently. - Must be able to work in a general office environment. Physical Requirements - Occasional standing, walking, bending, and stooping required. - Must be able to sit at a desk for long periods of time and use a computer. - Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background - Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field required; equivalent combination of education and experience may be considered. - Minimum of five (5) years of progressive solution architecture experience designing, developing, and leading Salesforce solutions in an enterprise environment required. - Salesforce certifications such as Salesforce Certified Technical Architect, Application Architect, System Architect, Platform Developer, or equivalent certifications are strongly preferred. - Experience supporting Salesforce implementations within financial services, credit unions, banking, or other highly regulated industries preferred. - Demonstrated experience working with executive leadership, business stakeholders, and cross-functional teams to deliver enterprise technology solutions. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: - No-cost employee Medical, dental, vision coverage - Prescription benefits (including mail order) - Paid holidays and Paid Time Off (PTO) - 401(k) plan with contribution matching - Paid community involvement volunteers hours - Paid group life Insurance - Teammate loan discounts - Tuition reimbursement - Short and long-term disability - Health & Wellness program - Teledoc (physician video conferencing) - Onsite fitness facilities or health club reimbursement - Employee Assistance Program (EAP) - Medical flexible spending account - Dependent care flexible spending account