Role Description At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Compliance Program Manager Sr. within PNC's Merchant Services organization, you will be based in anywhere within PNC's footprint. This role requires strong expertise in Operational and Compliance Risk management, including a solid framework for AML/BSA compliance within a complex merchant services environment. The ideal candidate should have experience in: - Risk Control Self-Assessments (RCSAs) - Establishing, validating, and maintaining effective controls to protect the business - Partnering with Internal Audit and managing audit-related engagements Demonstrated leadership skills are essential to influence stakeholders and maintain a strong control environment. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Qualifications - Compliance Reporting - Customer Risk - Decision Making - Regulatory Requirements - Risk Assessments - Risk Control - Strategic Objectives Requirements - Roles at this level typically require a university/college degree. - Higher level education such as a Masters degree, PhD, or certifications is desirable. - Industry experience is typically 8+ years. - At least 5 years of prior management experience is typically required. - In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Benefits - Medical/prescription drug coverage (with a Health Savings Account feature) - Dental and vision options - Employee and spouse/child life insurance - Short and long-term disability protection - 401(k) with PNC match, pension and stock purchase plans - Dependent care reimbursement account - Back-up child/elder care - Adoption, surrogacy, and doula reimbursement - Educational assistance, including select programs fully paid - A robust wellness program with financial incentives - Maternity and/or parental leave - Up to 11 paid holidays each year - 9 occasional absence days each year, unless otherwise required by law - Between 15 to 25 vacation days each year, depending on career level and years of service

• Serve as the primary owner of client outcomes, maintaining end-to-end accountability for the project lifecycle and proactively navigating obstacles to drive implementations to a successful, high-impact completion. • Develop and manage a comprehensive project plan for each customer enterprise platform delivery, ensuring alignment with customer needs and company goals. • Oversee workstreams including data migration, system configuration, user onboarding, change management, and go-live support. • Coordinate with Product, Engineering, and customer project teams to deliver on time and within scope. • Provide project health, status and risk management oversight, keeping various internal and external customer sponsors engaged. • Configure platform settings, including user permissions, workflow rules, and reporting tools, to meet customer requirements. • Ensure secure and scalable access controls, including API integrations, in collaboration with Engineering teams. • Lead User Acceptance Testing (UAT) to validate platform functionality and usability. • Deliver onboarding programs, including end-user training for operational staff and executive training for leadership teams. • Leverage change management principles to ensure training programs drive adoption and minimize disruption. • Design and implement customer adoption strategies using change management fundamentals to ensure high user engagement and platform success. • Develop and execute tailored adoption and programs, including stakeholder communication plans, training initiatives, and feedback loops to address resistance and build buy-in. • Drive user adoption through proactive change management, hands-on support. • Provide break-fix triage during platform deployment to address critical issues. • Monitor system performance and uptime to ensure reliability for customers. • Conduct regular status meetings with customers to gather feedback and ensure satisfaction. • Act as the primary point of contact for customer project teams, facilitating requirements gathering and adoption feedback. • Travel to customer sites (up to 30% travel) to support onboarding, training, and go-live activities. • Build strong relationships with enterprise stakeholders to ensure alignment and success.

• Liderar la planificación, ejecución, implementación y entrega general de soluciones comerciales clave utilizando Veeva Vault CRM y tecnologías relacionadas. • Establecer los objetivos y casos de negocio del proyecto en colaboración con la Dirección Estratégica de Negocio y TI. • Planificar, gestionar y supervisar el alcance, el cronograma, los recursos y el presupuesto de proyectos globales a gran escala. • Gestionar todos los aspectos del programa y del proyecto, incluyendo su inicio, planificación, ejecución, control y cierre. • Facilitar la colaboración entre equipos técnicos y funcionales para impulsar implementaciones exitosas.

Role Description Our Engineering and Product organization is growing rapidly at LiveRamp. The Senior Technical Program Manager is a key responsibility at LiveRamp that will shepherd a crucial area within the organization. You will help steward and evolve the systems that enable LiveRamp Product and Engineering to steer our delivery as industry leaders. You will work with teams to drive best practices, standards and adoption within our larger programs. As you progress in your learnings of our systems, you will partner with engineering, product, and design to execute on programs that build solutions on your findings and drive operational change where needed. Do you love working with incredibly smart people who inspire you to be better and work harder every day? Do you thrive orchestrating product delivery across engineering, product, and sales to build products that transform marketing? Consider joining us! - Be responsible for the process for coordinating and communicating product development across key areas of strategic focus for LiveRamp. - Shepherd the software development lifecycle from conception to launch including ideation, specification, prioritization, design, implementation, quality assurance, launch, and iteration. - Be very comfortable with ambiguity, complexity and well versed in facilitating conversations between Product, Engineering, and executive leadership enabling Product to prioritize customer needs and turn them into actionable deliverables. - Define and analyze metrics that inform and ensure the success of the engineering development teams. - Be at home in a live software environment, helping triage and drive action to resolve to quickly resolve customer issues. - Remain undaunted amid context switching, shifting priorities, or doing the right thing during challenging times. Qualifications - You have 3+ years of experience working as a program/development manager. - You can build relationships, operate with integrity, and bring collaboration to every room you’re in. - You have demonstrable expertise in practice management for Agile development processes, both at the team level and at scale. - You have a track record of managing initiatives that span multiple teams and stakeholders and delivering value effectively. - You can balance strategy and execution; you can plan for the future of our development process at scale and take the steps to make that vision happen. - You are a problem-solver; you can find creative solutions to any problem you want to solve. - You can manage, simplify, and prioritize dozens of requirements and deadlines. - You have a type Startup personality: smart, ethical, friendly, hardworking and proactive. Requirements - The approximate annual base compensation range is $115,500 to $174,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team. Benefits - People: Work with talented, collaborative, and friendly people who love what they do. - Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. - Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave. - Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more. - Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers). - RampRemote: A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located.