At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Customer Success As the connection between the client and company, the Customer Success team serves as both the voice of the customer and the face of Arity. Customer Success is - you guessed it - a customer-centric team working daily to develop shared goals through practical solutions, which offer real results. Collaborating daily with sales, engineering, product, and business strategy teams, Customer Success manages diverse relationships with grace and skill. They're empowered to flex their creativity when solving problems, onboarding clients, and gathering customer feedback to ensure continued satisfaction. The Customer Success team is the advocate for our clients - the sounding board. Do you think you're up for the challenge? The Role The Technical Program Manager is responsible for driving delivery execution, architectural consistency, and cross-functional coordination across integration and application initiatives. This role acts as the operational counterpart to the Technology Manager, ensuring technical quality, scalable design, and predictable delivery. This individual will own day-to-day engineering coordination while partnering closely on roadmap strategy, architecture direction, and platform evolution. This is a player-coach role requiring meaningful hands-on work, as well as leading, guiding, and elevating others doing similar work. Responsibilities - Delivery & Execution Leadership - Lead day-to-day engineering execution across integration and application initiatives - Break down strategic initiatives into actionable technical plans - Manage sprint scope, risk, and technical blockers - Ensure consistent velocity and predictable release cycles - Architectural Oversight - Review solution designs for scalability, performance, and maintainability - Ensure alignment to platform standards (security, observability, DevOps) - Contribute to system design discussions and long-term platform direction - Drive best practices for API design, data modeling, and cloud-native patterns - Integration & Platform Governance - Oversee third-party integrations and internal service contracts - Enforce consistency across REST APIs, event-driven workflows, and batch pipelines - Ensure integration meets SLA, reliability, and monitoring standards - Cross-Functional Collaboration - Partner with Product, Customer Success, and Professional Services on technical feasibility - Translate business requirements into clear engineering plans - Communicate delivery status and risks to leadership - Team Development - Mentor integration and application engineers - Conduct technical reviews and promote code quality standards - Support hiring and onboarding efforts Required Qualifications - 6-10+ years software engineering experience - Strong background in: - .NET / C# - RESTful API design - Cloud infrastructure (AWS preferred) - SQL / data architecture - CI/CD pipelines - Experience leading technical initiatives across multiple engineers - Strong system design and architecture fundamentals - Experience with integration-heavy environments (external APIs, event workflows, data pipelines) Preferred Qualifications - Experience with distributed systems or event-driven architectures - Familiarity with analytics pipelines or data platforms - Exposure to AI/ML integration patterns - Working knowledge of concepts and technical solutions related to Arity Lead Marketplace and Arity LeadCloud Services At Arity, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusive and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together Skills Business Software, Business Strategies, C#.NET, Collaborating, Collaboration, Leadership, Software Development, Software Development Life Cycle (SDLC), Software Lifecycle Management (SLM), Software Project Management Compensation Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Role Description At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Compliance Program Manager Sr. within PNC's Merchant Services organization, you will be based in anywhere within PNC's footprint. This role requires strong expertise in Operational and Compliance Risk management, including a solid framework for AML/BSA compliance within a complex merchant services environment. The ideal candidate should have experience in: - Risk Control Self-Assessments (RCSAs) - Establishing, validating, and maintaining effective controls to protect the business - Partnering with Internal Audit and managing audit-related engagements Demonstrated leadership skills are essential to influence stakeholders and maintain a strong control environment. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Qualifications - Compliance Reporting - Customer Risk - Decision Making - Regulatory Requirements - Risk Assessments - Risk Control - Strategic Objectives Requirements - Roles at this level typically require a university/college degree. - Higher level education such as a Masters degree, PhD, or certifications is desirable. - Industry experience is typically 8+ years. - At least 5 years of prior management experience is typically required. - In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Benefits - Medical/prescription drug coverage (with a Health Savings Account feature) - Dental and vision options - Employee and spouse/child life insurance - Short and long-term disability protection - 401(k) with PNC match, pension and stock purchase plans - Dependent care reimbursement account - Back-up child/elder care - Adoption, surrogacy, and doula reimbursement - Educational assistance, including select programs fully paid - A robust wellness program with financial incentives - Maternity and/or parental leave - Up to 11 paid holidays each year - 9 occasional absence days each year, unless otherwise required by law - Between 15 to 25 vacation days each year, depending on career level and years of service

• Serve as the primary owner of client outcomes, maintaining end-to-end accountability for the project lifecycle and proactively navigating obstacles to drive implementations to a successful, high-impact completion. • Develop and manage a comprehensive project plan for each customer enterprise platform delivery, ensuring alignment with customer needs and company goals. • Oversee workstreams including data migration, system configuration, user onboarding, change management, and go-live support. • Coordinate with Product, Engineering, and customer project teams to deliver on time and within scope. • Provide project health, status and risk management oversight, keeping various internal and external customer sponsors engaged. • Configure platform settings, including user permissions, workflow rules, and reporting tools, to meet customer requirements. • Ensure secure and scalable access controls, including API integrations, in collaboration with Engineering teams. • Lead User Acceptance Testing (UAT) to validate platform functionality and usability. • Deliver onboarding programs, including end-user training for operational staff and executive training for leadership teams. • Leverage change management principles to ensure training programs drive adoption and minimize disruption. • Design and implement customer adoption strategies using change management fundamentals to ensure high user engagement and platform success. • Develop and execute tailored adoption and programs, including stakeholder communication plans, training initiatives, and feedback loops to address resistance and build buy-in. • Drive user adoption through proactive change management, hands-on support. • Provide break-fix triage during platform deployment to address critical issues. • Monitor system performance and uptime to ensure reliability for customers. • Conduct regular status meetings with customers to gather feedback and ensure satisfaction. • Act as the primary point of contact for customer project teams, facilitating requirements gathering and adoption feedback. • Travel to customer sites (up to 30% travel) to support onboarding, training, and go-live activities. • Build strong relationships with enterprise stakeholders to ensure alignment and success.

• Liderar la planificación, ejecución, implementación y entrega general de soluciones comerciales clave utilizando Veeva Vault CRM y tecnologías relacionadas. • Establecer los objetivos y casos de negocio del proyecto en colaboración con la Dirección Estratégica de Negocio y TI. • Planificar, gestionar y supervisar el alcance, el cronograma, los recursos y el presupuesto de proyectos globales a gran escala. • Gestionar todos los aspectos del programa y del proyecto, incluyendo su inicio, planificación, ejecución, control y cierre. • Facilitar la colaboración entre equipos técnicos y funcionales para impulsar implementaciones exitosas.