• Own and deliver complex, multi‑team technology programs from planning through launch • Build end‑to‑end program plans: goals, milestones, value slicing, roadmaps, and critical paths • Manage cross‑team dependencies, risks, and integration boundaries proactively • Translate business and technical goals into clear scope and measurable outcomes • Define and track program KPIs, ensuring delivery drives business value • Lead RAID reviews, readiness checks, and rollout reviews • Coordinate non‑functional requirements (SLA/SLO, security, operability) • Systematize AI usage in program execution (scenario generation, readiness testing, metrics validation, reporting) • Drive governance mechanisms such as steering committees and decision reviews • Communicate clearly with engineering, product, design, operations, and senior leadership • Mentor Associate TPMs and contribute to team standards and playbooks

Description Work Arrangement: This role is based remotely but if you live within a 50-mile radius of Austin, Detroit, Warren, or Mountain View, you are expected to report to that location three times a week, at minimum. Role Overview: The Learning Program Manager is a critical role aimed at fostering a culture of continuous learning and development within Corporate Staffs, including but not limited to the following functions: Legal, Marketing, Communications, and Strategy. Additionally, this individual will be accountable for the successful launch, tracking, and escalation of all global Corporate Required Training. This individual successfully strategizes and consults with leaders and key business partners to enable a learning culture that delivers strategic value in support of GM's business objectives. They will seek to understand performance gaps and identify solutions that leverage the broader Global Learning and Development catalogue. Once solutioned, the Learning Program Manager will serve as the Single Point of Contact between the business learning advocates/leaders and the central learning and development team to track that solution from design & development through to delivery. Once in production, the Learning Program Manager will measure the success of the program to determine if objectives are being met, directing modifications if necessary. What You'll Do: - Collaborate with business leaders to understand organizational goals and challenges. - Assess the current workforce to determine where performance improvements are necessary based on those goals and challenges. - Conduct analysis to identify the root cause of performance gaps (skill, environment, incentives, etc.). Communicate the results of these analyzes to business leaders with recommended solutions. For learning solution recommendations, agree on target skill areas. - Communicate the impact that learning interventions are having on the business in terms of metrics that are meaningful to the business. - Provide oversight as new learning solutions are developed, delivered, and administered by the Learning & Development Center of Excellence (COE) to ensure that the target solutions are aligned with intended objectives. - Oversee the creation of new courses in partnership with instructional designers (in-house or vendor), SMEs, facilitators, coordinators, etc. - Manage the end-to-end process of course development, from initial concept through to delivery and evaluation. - Ensure that all learning programs are delivered on time, within scope, and within budget. - Own the end-to-end governance of Corporate Required Training, including partnering closely with Legal, supporting timely launches, maintaining accurate and compliant completion records, driving clear and effective communications, and escalating risks or gaps as needed. - Establish and maintain trust-based relationships with stakeholders at all levels, becoming a go-to resource for all learning and development related needs for the given functional area. - Facilitate open and transparent communication channels regarding learning initiatives, ensuring alignment with business needs. Regular meetings with business leaders will be required to ensure that all parties are aware of the status of the learning initiatives and their return on investment. - Champion a culture of continuous improvement and lifelong learning, encouraging participation in learning activities and the application of new skills and knowledge. - Evaluate the effectiveness of learning interventions in achieving desired business outcomes, leveraging data to inform future learning strategies. - Stay informed about the latest trends and innovations in learning and development, integrating best practices to enhance the organization's learning initiatives. Qualifications: - 5-7+ years of relevant work experience - Bachelor's Degree preferred, or equivalent work experience - Experience partnering with stakeholders - Strong communication skills, both verbal and written - Someone who takes initiative and is proactive - Strong project and/or program management skills - Learning & Development experience - Someone who can flourish in an autonomous environment Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. - The salary range for this role is $88,100 to $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives. The Role We are in search of a Tech Lead Manager to lead development of the machine learning systems that underlie our foundational Personalization Engine within Cedar Pay. This role requires deep expertise in machine learning engineering (from ML modeling to MLOps) and a desire to drive impact through a combination of hands-on technical contributions and people management. Your work will serve as the "decisioning brain" for a vast array of product features that are developed by multiple Cedar squads. Your models will navigate thousands of unique patient variables—economic situations, healthcare-specific intricacies, and behavioral patterns—to ensure every patient journey is optimized for both financial resolution and a positive healthcare financial experience. The robust system that you build and scale will be the intelligent core that powers personalized experiences within Cedar Pay. Key responsibilities - ML System Ownership: Serve as key DRI (Directly Responsible Individual) for the ML System that powers the Personalization Engine. You will own the machine learning lifecycle end-to-end, ensuring system reliability, platform scalability, and model effectiveness, in partnership with the engineers on the team. - Full-Stack ML Execution: Lead and execute engineering work ranging from high-performance MLOps (feature stores, pipelines for model deployment, inference, and monitoring) to sophisticated ML modeling (can include training ensemble models, reinforcement learning, multi-armed bandits, or more), while employing guardrails for compliance and fairness. You will lead by example by making hands-on contributions, and also by guiding and empowering the two ML engineers on your team. - Technical Leadership and People Management: Act as a force-multiplier for the Personalization Foundations squad. You will conduct rigorous code and design reviews, elevating the bar across the team, contributing to a culture that is committed to technical excellence and product impact. You will serve as direct manager for the machine learning engineers on the squad, mentoring and coaching them to support their professional growth. - Balancing Rigor with a Bias for Action: With a deep understanding of software engineering principles, you build robust, production-grade systems that can handle the scale of millions of healthcare transactions, while also enabling the ability to rapidly operationalize, iterate on, and improve ML models and approaches as we collect data and generate new insights. You understand that the first approach is never perfect, and that learning is a continuous process. - Feedback Loop Optimization: Using your combined skillset in data engineering and ML model design, improve and expand upon the feedback loop that captures patient reactions to real-time decisions, ensuring that our models learn autonomously and adapt to changing economic and healthcare landscapes. - Cross-Functional Leadership: Partner with Product and Design to translate ambiguous patient journey touchpoints into concrete ML problems. You will help to define the "surface area" of where and how machine learning can provide the most leverage within the Cedar Pay ecosystem. Required Skills and Experience - Track record of building production ML systems: You have 6+ years of professional experience in machine learning engineering, where you have designed, built, and deployed effective ML-powered personalization systems or recommendation engines at scale for consumer-facing products (e.g., fintech, e-commerce, social media, etc.) - Strong programming skillset: Expertise in both Python and SQL is highly preferred. You bring technical excellence as you contribute hands-on across the full ML lifecycle—building data pipelines for feature engineering, training the core models, and enhancing the MLOps infrastructure required to serve and monitor these insights at scale. - Leadership: You have 2+ years of experience managing ML engineers and scientists, and you have led a team to execute on a technical roadmap, from ideation to production. Although we prefer candidates who have previous management experience, candidates with experience in an IC Tech Lead ML role where they had informal or dotted-line management responsibilities will still be considered (and for these candidates, we can craft a tailored growth plan into a formal management role at Cedar). - Collaboration: You have experience collaborating closely with product leaders and software engineers, understanding that ML systems don’t work in isolation but only in the context of a larger software product. - Data-focused business mindset: You go beyond training models or engineering systems—you have an inclination to dive into the data to understand the "why." You can articulate how to formulate a business problem as a supervised, unsupervised, or reinforcement learning task. You have the ability to apply your high technical standards to creating sustained business impact. - Machine learning for a mission: The idea of applying your technical skillset to improve the healthcare financial experience is something that excites and inspires you. Nice-to-have, but not required: - Experience with agentic personalization: You have built and integrated effective Generative AI features into a personalization system, or you have designed tools, components and modules that help enable the development of safe, high-performance GenAI features. - Leading the build of software products, beyond the AI/ML components: If your tech leadership skillset crosses over from machine learning engineering to product engineering, you will thrive as a leader in this cross-functional team. Compensation Range and Benefits: - Salary Range*: $195,500 - 247,000 - This role is equity eligible - This role offers a competitive benefits and wellness package *Subject to location, experience, and education What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

• Drive new products and features through the development process, acting as a bridge/facilitator between Product Management, Program Management, and Engineering teams • Map product requirements, PORs (Plan of Record) and roadmaps to documented and actionable engineering programs, projects, and tasks • Organize engineering execution through sprints and/or target release date management, define ‘done’ for those tasks and track them to completion • Communicate project status and highlight "wins" and "blockers" to collaborators and org members via “Top 5 Things” and partner review meetings • Ensure programs are within budget or build and implement approved mitigation plans.