• Responsible for the day-to-day operations of multiple infusion centers and ensuring high levels of patient and referring provider satisfaction. • Hire, lead, manage and hold accountable high performing clinical and intake teams within your centers. • Manage clinical and non clinical staffing to meet the business and patient needs. • Ensure core processes are followed; recommend changes when appropriate. • Manage facility issues as they arise. • Manage staffing expenses. • Address patient and referring provider concerns and feedback. • Ensure a positive and collaborate work environment.

Role Description We are seeking a Senior Territory Manager for our Illinois Territory. This individual will be responsible for agency relationships and business development, with a strong focus on the marketing of GUARD’s products and developing the territory across their assigned footprint. This is a role for an experienced high-performing territory manager who excels at finding pockets of opportunities, cultivating strong agency partnerships, and executing profitable growth strategies aligned with the goals of Berkshire Hathaway GUARD Insurance Companies. This role requires routine travel within their assigned territory and outside of the territory on occasion. - Develop and maintain profitable, meaningful relationships with agency partners by ensuring they are well-trained and understand the company’s appetite, guidelines and initiatives. - Actively engage agency partners to drive submission activity and achieve profitable growth and business mix goals. - Consistent execution of day-to-day sales process and activities using a disciplined sales process by leveraging tools and metrics that reinforces the focus on agency relationships. - Build strong working relationships with distribution leadership and internal stakeholders, taking a collaborative approach to identify and pursue growth opportunities, optimize territory alignment, and strategically expand across the territory. - Analyze agency performance, market trends and competitor activity to inform tactical decisions and ensure ongoing alignment with GUARD’s underwriting appetite and distribution objectives. Qualifications - Ideal candidate has a minimum of 3+ years territory management and/or field underwriting experience. - Positive face of the organization and a “can-do” attitude. - Proven track record of developing and maintaining strong agency partnerships and obtaining sales results. - Solid technical knowledge of commercial insurance, including Worker’s Compensation, Businessowners’, Commercial Auto, and Umbrella. - Strong familiarity with the Illinois region and its agency networks, market conditions, and competitive landscape. - Excellent sales acumen and desire to make a difference. - Excellent communication, presentation and negotiation skills. - Bachelor's degree preferred. - Ability and willingness to travel regularly throughout the region by both car and air. - Proficiency in Microsoft Excel; experience with Power BI is a plus. Requirements - Salary Range: $105,000-$130,000 USD + performance-based bonus potential and use of a company car. - In accordance with applicable pay transparency laws, this range represents a good‐faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

• Liderar el diseño, optimización, automatización y gobierno de los procesos operativos y transaccionales de la organización. • Documentar y optimizar los procesos de la compañía, estableciendo estándares y metodologías. • Desarrollar e implementar estrategias de automatización y eficiencia. • Supervisar la correcta cuadratura entre los sistemas transaccionales, contables y las fuentes externas. • Asegurar el cumplimiento de los SLAs de cierre diario. • Liderar la evolución del motor de conciliación hacia un modelo más automatizado. • Definir, medir y reportar los KPIs clave del área.

Role Description The Senior Manager, Speciality / Ancillary Solutions is accountable for the strategy, design, execution and performance of the ancillary product portfolio, with a primary focus on dental and vision. This role owns the end-to-end lifecycle of ancillary insurance products including product strategy, regulatory execution, third party vendor implementation leadership and management post launch optimization across the individual market. You will report into the Vice President, Insurance Product Innovation and Development. Work Location: This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. Pay Transparency: The base pay for this role is: $149,040 - $195,615 per year in New Jersey, New York, and California. The base pay for all other locations is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities - Ancillary Product Strategy & Portfolio Management - In partnership with leader, drives the ancillary product strategy and roadmap across dental, vision and other ancillary offerings (e.g. hearing, fitness, over the counter benefits, wellness and other insurance add-on products). - Owns the full end-to-end lifecycle of ancillary products, including dental and vision insurance offerings, from ideation and benefit design through launch, performance management, and ongoing optimization. - Build and manage business cases for new and existing products, including financial modeling, membership projections, and ongoing performance tracking against goals. - Analyze product performance using financial and membership metrics to forecast results, identify risks and opportunities, and inform decision-making. - Lead benefit design for ancillary products, including augmenting existing offerings, remediating underperforming designs, and introducing new benefit structures for specific consumer populations, based on performance, member needs, and market dynamics. - Contribute to annual planning, roadmap development, and prioritization for ancillary products. - Vendor Implementation Lead & Management - Business lead for end to end implementation of ancillary vendors, serving as the primary product DRI and escalation point for dental and vision vendors and provide oversight for ancillary vendors. - Define and manage vendor requirements, SLAs, KPIs and performance scorecards. - Partner with procurement, legal and compliance on vendor selection, contracting, renewals and performance governance. - Drive timely issue resolution and root cause remediation with vendors to prevent repeat issues. - Serves as a member of the Joint Operating Committee (JOC) for ancillary products, in partnership with Network, and leadership, including agenda setting, performance reviews, issue tracking, and follow-through on commitments. - Identify risks, gaps, and opportunities across benefit design, product performance, and execution, including recommendation of corrective actions. - Execution, Filings & Regulatory Alignment - Partner with Actuarial and Finance teams to evaluate pricing, unit economics, and profitability tradeoffs, to inform benefit and portfolio decisions. - Collaborate with Regulatory and Legal teams to ensure ancillary products comply with federal and state requirements and are filed, updated, and approved as needed. - Oversee ancillary product QA, attestations and final sign off prior to filing submissions. - Ensure compliance with all applicable laws, regulations, and internal governance standards. - Cross Functional Leadership & Governance - Act as the single accountable product owner for ancillary benefits- coordinating across teams. - Translate vendor capabilities and regulatory constraints into clear product requirements. - Influence senior leaders with clear data-driven recommendations and risk assessments. - Post Launch Performance & Optimization - Develop and maintain regular performance reporting and product look-backs, assessing financial, operational, clinical, and member experience outcomes. - Use analytics and business intelligence tools (e.g., Looker) to pull, analyze, and interpret data related to utilization, cost, engagement, retention, and vendor performance. - Carry forward learnings to future cycles to improve scalability, reduce risk and enhance member outcomes. - Data Driven Decision Making - Leverage enrollment, utilization, cost, quality and vendor performance data to inform ancillary product strategy. - Identify trends and risks early and proactively adjust product or vendor strategies. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - 6+ years of experience developing, managing, or supporting commercial insurance products, with direct ownership of ancillary (dental, vision, supplemental health) offerings, with strong understanding of regulatory requirements impacting ancillary benefits. - 5+ years of expertise in Dental and Vision product design and vendor implementation. - 4+ years of proven experience managing delegated vendors and complex operational partnerships. - 4+ years experience with ACA, including individual market place and small group products. - 3+ years of experience with product lifecycle management for ancillary offerings. - 3+ years experience making data-driven decisions and using business intelligence tools to analyze product performance. - Travel up to 25% of the time. Bonus Points - Bachelor’s degree in business, healthcare, analytics, or related field. - Experience with ancillary insurance products (e.g., dental, vision, supplemental benefits). - Proficiency with business intelligence tools, experience with SQL, Excel, or similar tools. - Experience supporting or participating in Joint Operating Committee or vendor governance forums. Benefits - Employee benefits including: medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.