Role Description The Launch Advisor role guides selected Preferred Network Partners through program enrolment and launch. The Launch Advisor is responsible for ensuring all necessary steps and processes are completed. They will introduce the steps required through an onboarding kick-off call, then provide continuous support and accountability to the partner through the launch date. The role requires attention to detail, process management, partner influence, cross-functional collaboration, strong work ethic, and understanding of the Preferred Network business model. This is a remote position which requires the collection, storage, and use of your voiceprints (records of speech). - Interact with current and potential Premier Agent partners with the highest level of professionalism and skill. - Skilfully conduct sales presentations via Zoom, including product demonstrations and consultative program recommendations, all while demonstrating an authentic desire for the partner to meet their professional goals. - Maintain timely schedule for all partner touchpoints to stay on track for key milestones from pitch to enrolment. - Close new Premier Agent Preferred Network partners through prospecting, assessing, and presenting to potential team leads and real estate professionals. - Represent as subject matter expert in Preferred Network processes and requirements. - Complete all necessary enrollment steps for new partners transitioning to the Preferred Network program. - Onboard and provide initial training to new partners, including coaching to requirements of the program and ensuring profile functionality is set up. - Provide timely follow-up to customer inquiries. - Seek answers through collaboration with cross-functional partners. - Introduce the new partner to their Growth Advisor and ensure successful transition of account ownership. - Expertly navigate sales tools and programs to monitor and accomplish tasks, including Salesforce, Salesloft, Gong, Tableau, Sonar, and Google Suite. Qualifications - Sales and/or partner facing support experience, with preference for selling, coaching, or consulting Enterprise-level strategic partners in real estate. - Experience in onboarding, training, or enrolling new customers preferred. - Strong organizational and time-management skills. - Extraordinary communication skills both oral and written. - Ability to manage multiple projects and work to tight deadlines. - Focused, reliable and responsible self-starter that can self-manage in an autonomous environment. - High ethical values and integrity. - Experience with Salesforce or similar CRM preferred. - Experience with Smartsheet or similar work management software preferred. Benefits - The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. - IntelliPro provides a comprehensive benefits package, all subject to eligibility.

• Надійною підтримкою та порадником з усіх питань, що стосуються сервісу Jooble • Працювати над збільшенням середнього чека шляхом пропозиції клієнту оптимальних пропозицій (upsells) • Повертати втрачених клієнтів з портфоліо клієнтів • Проактивно взаємодіяти з клієнтами, розуміти їхні потреби, виклики та цілі • Мати можливість водночас працювати з активними та колишніми клієнтами • Проводити онбординг і навчання нових клієнтів щодо функціоналу продуктів • Відстежувати й аналізувати дані про використання продуктів клієнтами • Тісно співпрацювати з іншими відділами для забезпечення якісного клієнтського досвіду • Відстежувати ключові метрики успіху клієнтів і звітувати про прогрес

• Lead designated territory and provide end-to-end renewal execution support to ensure customer retention and annual revenue and growth targets. • Spearhead renewal negotiations and drive incremental revenue. • Connect with customers regularly both virtually and in-person to become a trusted advisor. • Establish strong relationships based on knowledge of customer requirements and commitment to value. • Encourage all accounts to become Avenu references. • Develop effective and specific account plans to ensure revenue target delivery and sustainable growth by driving Demand Generation, Pipeline and Opportunity Management strategies. • Establish customer acumen - actively understand each customer’s needs, strategic growth plans. • Leverage internal Avenu resources to navigate contract creation, pricing, closing and bookings. • Leverage Avenu Solutions – be proficient in and bring all Avenu offers to bear on sales pursuits including industry solutions, LOB solutions and technology/consulting/business process outsourcing solutions. • Understand Avenu’s competition and effectively position solutions against them. • Ensure effective Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. • Keep pipeline current and moving up the pipeline curve. • Orchestrate resources: deploy appropriate teams to execute winning product and service deployment including both Avenu and Partner resources. • Ensure account teams (and Partners) are well versed in each account’s strategy and well positioned for all customer touch points and events. • Maximize the value of all sales support organizations. • Maintain CRM system with accurate customer and pipeline information. • Enthusiastically support all Avenu promotions and events in the territory. • Understand state and local government management and sales and marketing serving the public sector. • Knowledgeable in commercial metrics and forecasting principles. • Perform other duties as assigned.

• Lifecycle Management: Execute automated customer journeys from onboarding to renewal using HubSpot, in-app messaging, and email campaigns to accelerate time to value. • Account Management (AM): Manage the full renewal lifecycle and drive upsell opportunities within the APAC digital portfolio to achieve NRR and GRR targets. • Customer Success Management (CSM): Scale platform adoption and feature usage through digital engagement methods, including one-to-many webinars and automated training sessions. • Risk Mitigation: Monitor customer health scores and engagement data to proactively intervene with targeted digital resources or high-value touches to reduce churn. • Regional Implementation: Deploy and test localized automation workflows and engagement playbooks to ensure effectiveness for the APAC market. • Metrics Reporting and Cohort Analysis: Track key performance indicators such as NRR, Churn, Adoption Rate, and TTV, providing data-driven recommendations for journey improvements. • Feedback and Cross-Functional Collaboration: Partner with RevOps, Program Builders, and Product teams to address customer friction and align with regional Sales and Marketing on cohesive lifecycle campaigns.