We are recruiting for a mission-driven Transfer Center Coordinator - Part Time - Remote (Must Reside in Colorado) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department Access DH Transfer Center Job Summary The Transfer Center Coordinator plays a critical role in supporting the efficient and timely coordination of patient transfers into and out of the hospital. Working under the direction of Transfer Center Nurses, this position assists with arranging non-medical transportation, uploading and managing clinical documentation, verifying insurance for in-network coverage, and completing a range of administrative tasks to facilitate safe and seamless patient transitions. Essential Functions: - Coordinate and arrange non-medical transportation services (e.g., taxi vouchers, Medicaid cabs, wheelchair transport) for patients during transfers or discharges. (25%) - Collect, organize, and upload clinical documentation to support transfer requests, provider consultations, and admissions. (25%) - Assist in the assessment of insurance status and verify in-network coverage to support financial clearance and care coordination. (15%) - Communicate professionally with internal departments, external providers, transport vendors, and insurance payers. (15%) - Maintain accurate documentation in the electronic health record (EHR) and transfer tracking systems. (10%) - Support Transfer Center Nurses in administrative functions and act as a liaison for operational follow-up. (5%) - Perform other duties as assigned to support overall transfer center operations and patient flow. (5%) Education: - High School Diploma or GED Required - Associate's Degree Preferred Work Experience: - 1-3 years At least 3 years of experience in a healthcare setting, with preference for roles involving coordination, patient access, or clinical support. Required and - 1-3 years Experience in a hospital transfer center, call center, or transport coordination Licenses: - CMA-Certified Medical Assistant - AAMA - American Association of Medical Assistants Required or - EMTB-EMT Basic - CO - State of Colorado Required or - CNA – Certified Nursing Assistant - DORA - Department of Regulatory Agencies Required Knowledge, Skills and Abilities: - Completion of a Medical Assistant (MA), Certified Nursing Assistant (CNA), or Emergency Medical Technician (EMT) program required. - Working knowledge of HIPAA, medical terminology, and clinical workflows. - Strong computer skills, including experience with electronic health records and Microsoft Office tools. - Effective communication, organization, and multitasking skills. - Familiarity with insurance verification, authorizations, and provider network concepts. Shift Evening (United States of America) Work Type Regular (0.6 FTE) Salary $21.00 - $29.02 / hr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: - Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays - 100% paid parental leave up to 6 weeks - Immediate eligibility for retirement plans with employer contribution up to 9.5% - Generous medical, dental, vision plans in addition to employer paid disability and life insurance. - Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center - Free RTD EcoPass (public transportation) - Childcare discount programs & exclusive perks on large brands, travel, and more - Tuition reimbursement & assistance - Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways - Professional clinical advancement program & shared governance - Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program - National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About Denver Health Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.

Employment Type: Full timeShift: Day Shift Description: Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals! Position Summary: Holy Cross Medical Group is seeking a detail-oriented, compassionate, and customer-service–driven Call Center Representative to support our physician practices through efficient and accurate appointment scheduling. As the first point of contact for our patients, you will play a pivotal role in ensuring a positive patient experience while meeting performance goals in a fast-paced, high-volume environment. This is a position requires prior medical scheduling and high-volume call experience. This is a full-time position Monday – Friday, 8:00 A.M. – 5:00 P.M EST. We offer excellent benefits starting your first day of employment, the opportunity to work remote and no weekends. Highlights: - Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B - Colleague Referral Program to earn cash and prizes - Unlimited career growth opportunities - Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday What you will do: - Answer high-volume inbound calls with professionalism, empathy, and outstanding phone etiquette. - Schedule medical appointments across multiple specialties using electronic medical record (EMR) systems and medical office scheduling protocols. - Perform comprehensive patient registration, including demographic updates, insurance details, and verification of coverage and benefits. - Utilize medical terminology accurately during patient interactions and when communicating with clinical teams. - Verify insurance benefits and document eligibility to ensure accurate billing and seamless patient flow. - Maintain and meet call center KPIs such as call handling time, quality scores, accuracy, and service-level metrics. - Provide exceptional customer service by handling patient questions, concerns, and requests with courtesy and efficiency. - Use Microsoft 365 and other digital tools to manage daily tasks, communications, and documentation. - Collaborate with department management (manager, team lead, supervisor) to support patient needs and appropriate scheduling. What you will need: - High school diploma required or higher level of education preferred. - 1–2 years of call center experience in a high-volume environment with measurable KPIs. - Medical office or healthcare call center experience (previous work in a medical group or large healthcare system preferred). - Strong knowledge of medical terminology. - Experience with medical appointment scheduling and patient access workflows. - Proficiency in patient registration processes. - Demonstrated ability with insurance verification of benefits (commercial, Medicare, Medicaid). - High level of computer literacy, including Microsoft 365 applications. - Excellent interpersonal communication and exceptional phone etiquette. - Ability to multitask in a fast-paced environment while maintaining accuracy and professionalism. - Experience with EMR/EHR systems (e.g., EPIC, NextGen, or similar). - Call Center Agent certification a plus Working Conditions: - Requires long periods of sitting in a cubicle answering phones in Call Center environment. Position Highlights and Benefits - We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. - We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners. Ministry/Facility Information: - A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life. - We are committed to providing compassionate and holistic person-centered care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inbound and outbound customer service with a focus on accuracy, professionalism, and first call resolution. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Delivers friendly, efficient customer service in a high-volume environment - Accurately captures and enters data into CareMC and other internal systems - Demonstrates active listening and communicates clearly to confirm understanding - Promotes future use of self-help tools when applicable - Maintains consistent attendance and meets quality and productivity standards - Additional duties as assigned KNOWLEDGE & SKILLS: - Effective verbal and written communication with active listening skills - Basic computer literacy and comfort using proprietary systems - Strong customer focus with ability to de-escalate routine issues - Attention to detail and time management skills EDUCATION & EXPERIENCE: - High School diploma or equivalent - 1+ year of customer service or call center experience PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $13.94 - $21.48 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demonstrates and promotes service excellence at all times. Job Responsibility - Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. - Verifies all required insurance information, including primary payor data. - Notifies Nurses of any change in insurance information, as needed. - Provides information on all insurance coverage and any patient financial responsibility to discharge planner. - Completes all required elements of the insurance verification form. - Enters verified insurance information into computer. - Acts as a liaison between verifications and reimbursement. - Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification - High School Diploma or equivalent required. - 1-3 years of relevant experience, required. - Healthcare experience highly preferred. - Experience working in a remote setting highly preferred. - Experience in obtaining prior authorizations highly preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).