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Abogado Bilingüe – Personal Injury
Location
Colombia
Posted
54 days ago
Salary
0
Seniority
Mid Level
Job Description
Abogado Bilingüe – Personal Injury
Solvo Global
• Answer inbound calls, web inquiries, and chat requests from potential clients in both English and Spanish • Conduct initial client screenings to determine case eligibility (auto accidents, slip & fall, premises liability, etc.) • Accurately gather and document detailed case information into the firm’s CRM/case management system • Clearly explain the intake process, next steps, and required documentation to clients • Schedule consultations and retainers with attorneys or case managers • Follow up with prospective clients to secure signed agreements and required information • Maintain strict confidentiality and compliance with legal and ethical standards • Provide empathetic, professional communication to clients experiencing distress or injury • Collaborate with attorneys and case staff to ensure smooth case handoff • Meet or exceed daily/weekly intake and conversion metrics
Job Requirements
- Fluent in Spanish and English (spoken and written) – required
- A minimum of 2 years of experience as an Intake Specialist in a U.S. and Personal Injury Experience
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
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