• Provide real-time support via phone, email, and chat across all partner channels • Handle a high volume of inbound and outbound communications in a queue-based environment • Troubleshoot technical and process-related issues, escalating when appropriate • Provide accurate information on Trupanion products, coverage, policies, claims, and partner programs • Conduct thorough research and provide solutions to complex partner needs, with the ability to respond to and resolve concerns • Navigate complex situations with professionalism, sound judgment, and a solutions-oriented mindset • Collaborate cross-functionally with internal teams to ensure seamless partner experiences • Consistently meet or exceed productivity, quality, and customer satisfaction metrics

• Manage a small portfolio of investments - likely 4+ Build and/or Transform investments • Work directly with the social entrepreneur (typically the CEO of the grantee-partner) • Assume four critical roles relative to each Build and Transform Investment in the portfolio • Align with and support the social entrepreneur in achieving their vision for impact • Share New Profit’s perspective, insights, and pattern recognition • Lead key projects in partnership with the CEO and Senior Team • Coach the social entrepreneur • Support and govern the organization as outlined in Board Charter • Monitor and support the organization on an ongoing basis • Review funding applications; lead screening and diligence for prospective investments • Contribute knowledge and insights to learning projects

Role Description You are a strategic thinker with a passion for building partnerships and driving growth. With a keen understanding of publisher management and the digital advertising landscape, you will play a key role in maintaining relationships, optimizing campaigns, and expanding opportunities with existing publishers. You are driven by data, skilled in communication, and thrive in dynamic environments. What Will You Do? - Publisher Relationship Management - Manage and nurture relationships with existing publishers, ensuring satisfaction and growth. - Identify upselling and cross-selling opportunities to enhance publisher success. - Represent Myappfree at industry events, strengthening relationships and showcasing our value. - Campaign Analysis & Optimization - Monitor and analyze advertising campaign data using tools like BigQuery and Data Studio. - Use data-driven insights to identify optimization opportunities and improve key performance metrics. - Collaborate with internal teams to test new ad formats and refine campaign strategies. - Strategy & Market Insights - Work closely with the marketing team to enhance publisher performance. - Stay informed about industry trends and competitive insights to continuously improve strategies. Qualifications - 2+ years of experience in Publisher Management or a similar role. - Strong ability to manage and grow existing partnerships with publishers. - Knowledge of the Offerwall/Rewarded industry and digital marketing platforms (e.g., Facebook Ads, TikTok Ads). - Advanced analytical skills, with hands-on experience in Excel and data analysis tools. - Excellent verbal and written communication skills in English. - A proactive attitude, problem-solving mindset, and eagerness to learn. - Ability to collaborate effectively across teams, including Marketing, Product, and Operations. Benefits - Flexible Work Environment: Work remotely or from our office while experiencing the best of Italian culture and cuisine. - Professional Growth: Access a dedicated budget for training courses, events, and skill development. - Global Team: Join a diverse, multi-national team in a leading digital marketing scale-up. - Perks & Benefits: Enjoy free meals, snacks, fruit, and drinks. - Team Spirit: Participate in team-building activities that combine brainstorming with fun and relaxation.

Role Description Smile Brands is seeking a Talent Attraction Partner to support our University Relations strategy. In this role, you will: - Spearhead clinical early career recruitment initiatives. - Develop and maintain relationships with dental schools. - Lead on-campus and off-campus engagement efforts. - Create meaningful connections with students and early-career professionals. - Leverage CRM tools and innovative outreach strategies to cultivate and convert top talent. - Collaborate closely with Talent Attraction team members to design and execute an annual events strategy. - Travel up to 40% and work remotely from a home office when not traveling. Schedule: Monday - Friday & occasional weekends. Responsibilities - Pipeline Development: Lead efforts to create and maintain a strong pipeline of dental candidates by cultivating relationships with schools and students. - Event Coordination: Plan and execute a comprehensive campus recruitment program, including career fairs, lunch & learns, continuing education sessions, and social events. - Relationship Building: Establish and nurture long-term relationships with dental schools, faculty, and students. - Sourcing Strategies: Utilize diverse sourcing methods to identify and attract top talent. - Market Analysis: Monitor industry trends and provide insights to set realistic expectations with hiring managers. - Candidate Engagement: Serve as the initial point of contact for early career candidates. - Brand Ambassador: Represent Smile Brands positively at all recruitment events. - Collaboration: Work closely with the talent acquisition team to align early career talent attraction efforts with business needs. - Event Effectiveness: Track and analyze all aspects of recruitment events to continuously refine strategies. Qualifications - 2+ years of dental recruiting and/or sourcing experience. - Experience building relationships with dental schools. - Demonstrated success developing multi-channel strategies. - Hands-on experience with an Applicant Tracking System (ATS); iCIMS experience preferred. - Strong relationship management skills. - Highly organized with strong attention to detail. - Passion for delivering an exceptional candidate experience. - Ability to manage multiple priorities in a fast-paced environment. - Ability to travel up to 40%+, including evenings, weekends, and overnight stays. Compensation $75,000 - $85,000 per year. Benefits - Paid time off (“PTO”). - Health, dental, and vision insurance. - Health savings account. - Telemedicine services. - Flexible spending accounts. - Life insurance. - Disability insurance. - Employee discount programs. - Pet insurance. - 401k plan. Company Description Smile Brands supports over 650 affiliated dental practices across 28 states, focused on delivering Smiles For Everyone!® Our portfolio includes: - Large regional brands. - Uniquely branded local practices. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees.