Role Description At Clari + Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team, leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will: - Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance. - Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request. - Manage the integration and data flow between Salesforce and key marketing/sales enablement systems. - Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle. - Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps. - Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort. - Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability. - Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance. Qualifications - Bachelor's degree. - 2+ years hands-on experience as a Salesforce Administrator/Business Analyst. - Salesforce Certification is a plus. - Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS). - Experience in Sales or Business Operations is a plus. - Experience in designing, implementing, and supporting enterprise-level business systems. - Proven experience with system integrations and middleware technologies. - Excellent analytical, problem-solving, and process optimization skills. - Strong communication, collaboration, and stakeholder management abilities. - Ability to manage multiple projects and priorities in a fast-paced environment. - Experience with business process mapping and documentation. - Knowledge of system configuration management principles and best practices. - Ability to define and promote best practices for system usage and administration. - Project management skills, including planning, execution, and risk management. Benefits - Opportunity to impact how we operate internally through technology. - Work with amazing colleagues who exemplify our ‘team over self’ core value. - Inclusive and supportive workplace where everyone belongs and can thrive.

• Work closely with Product, Engineering, Data, and Business teams to design and automate scalable customer lifecycle workflows (onboarding, engagement, retention, renewals). • Partner with Customer Success and Operations teams to replace manual processes with automation-first solutions. • Build systems that enable proactive engagement, segmentation, and lifecycle visibility. • Build and maintain integrations between Salesforce and internal/external systems using Workato or similar iPaaS tools. • Ensure integrations are reliable, scalable, and well-monitored. • Implement AI and automation to streamline workflows, improve productivity, and reduce manual effort. • Identify high-impact use cases and rapidly deliver automation solutions within Salesforce and integrated systems. • Integrate telephony and chat platforms with Salesforce to unify customer interaction data. • Triage and fix Production issues. • Translate business needs into efficient system configurations and automation.

• Administer and optimize Salesforce Sales Cloud and CPQ platforms (e.g., Salesforce CPQ, DealHub, Nue.io), serving as the internal expert on quote-to-cash architecture and best practices. • Design scalable quote-to-cash solutions including pricing logic, approvals, product configuration, renewals, and amendments. • Architect and build advanced Salesforce automation, including record-triggered flows, screen flows, approval processes, and end-to-end lifecycle workflows. • Proactively identify and implement automation to reduce manual effort, improve accuracy, and accelerate revenue velocity across the sales lifecycle. • Leverage Salesforce AI capabilities and external AI tools to enhance system intelligence, guided selling, forecasting, and operational insights. • Partner with RevOps and GTM leaders to embed AI-driven insights into core workflows such as lead scoring, opportunity management, and forecasting. • Ensure strong data integrity through governance, validation frameworks, audits, and advanced dashboards supporting forecasting and revenue analytics. • Own and optimize GTM system integrations (e.g., ZoomInfo, Gong, Outreach, marketing automation), ensuring reliable data sync, field mapping, and cross-system alignment.

Title: Sr. Salesforce Administrator Location: Germany - Berlin United States - Durham Full time Job Description: At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers - intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem. Please note that Digital Turbine is a hybrid work environment-only candidates local to the posting location will be considered. At Digital Turbine, Salesforce serves as the source of truth for customer master data, with integrations with Oracle ERP, DT's proprietary revenue platforms, BI, Workday (HRIS), etc. As a Sr. Salesforce Administrator, you will be responsible for supporting our ongoing Salesforce implementation, driving architectural changes, and managing the change requests of internal customers. About the Sr. Salesforce Administrator - Maintain and enhance our Sales Cloud and Experience Cloud environments to meet evolving business requirements - Own aspects of various Salesforce projects including architectural changes - Partner with Sales, CSM, Business Operations, Legal, and Finance teams to deliver high-impact solutions - Collecting, challenging, evaluating and documenting business requirements - Leads medium-to-large projects from initiation through post-go-live stabilization - Manage Organizational permissions, User Accounts, roles and permissions - Architect scalable configurations, flows, automations, and system integration - Identify and eliminate friction points increasing efficiency and reducing manual effort - Develop customized reports, dashboards, and monitoring processes to ensure high data quality - Facilitate end-user success through troubleshooting, executing mass data updates/imports, and providing technical guidance - Own the management of DocuSign and other key third-party integrations - Provide trainings to new users and for new functionalities About you as the Sr. Salesforce Administrator - 5 years of professional experience with Salesforce as a SFDC expert - Proven track record with Salesforce Sales Cloud implementations and complex integration projects - Knowledge / hands-on experience with DocuSign, Marketing Pardot, or Salesforce development is a plus - Certified Salesforce Advanced Administrator and additional certifications are a plus - Familiarity with Salesforce CLI and GitLab is preferred - Excellent communication skills to clearly explain complex technical and process concepts to executive, business, and technical audiences - Proactive, end-to-end ownership mindset with high levels of engagement - Ability to thrive in a fast-paced environment and adapt to frequent changes - General knowledge of AI technologies and an interest in how they can be leveraged to optimize business processes and workflows - Experience with Agile methodologies