Role Description At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are seeking a creative, solution-oriented Associate Client Manager to add to our Retail Collaboration team. Join NIQ’s Retail Collaboration Team and be at the forefront of transforming the partnership between CPGs and retailers. Our team leverages NielsenIQ’s proprietary datasets and cutting-edge solutions to drive business growth. As an Associate Client Manager, you will play a pivotal role in helping clients harness the full potential of our innovative technology and platform. Remote role based in the US. Candidates must be physically located within the US. In this role, you will engage with clients to immerse them in our platforms, ensuring a seamless experience. You will provide exceptional support and client service, addressing their needs and fostering long-term relationships. You will be the voice of the customer, ensuring our product roadmap is aligned with our clients’ needs and to support all initiatives to grow our client engagements. You will be a champion of Retail Collaboration to our clients and within NIQ. Responsibilities - Develop and deliver engaging pre‑recorded product demos and training sessions using appropriate software. - Document, refine, and optimize digital development processes to enhance efficiency and productivity. - Partner with subject matter experts to validate technical and content requirements, producing high‑quality materials with minimal supervision. - Conduct needs assessments to ensure relevant training content is created, maintained, and accessible. - Build and strengthen client relationships across collaboration programs, driving engagement and business growth. - Communicate effectively and professionally, resolving client issues promptly while consistently delivering value. - Train and consult internal and external clients on analytics using NIQ tools and datasets, providing guidance on best practices for integrating insights into CPG workflows (e.g., category reviews, joint business planning, assortment rationalization, product innovation). - Manage multiple priorities across diverse collaboration programs with strong project management skills. - Perform additional duties as assigned. Qualifications - Bachelor’s degree in Business, Education, Training, or a related field; equivalent experience considered. - Minimum 2 years of experience designing and delivering digital training programs. - At least 3 years of experience in the CPG industry or related fields such as sales, category management, market research, or analytics. - Strong consultative skills with proven ability to manage complex client relationships and deliver innovative solutions. - Solid understanding of the data analytics industry, including business models, products, services, and solutions. - Experience in a SaaS environment preferred. - Working knowledge of SQL, Python, or other programming languages preferred. - Familiarity with NIQ products and solutions is an advantage. - Proficiency of Microsoft Office, specifically Excel and PowerPoint. - Working knowledge of Power BI is preferred. Requirements - This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800-$85,000. - Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. - This role might also be eligible for a sales-based incentive or performance-based bonus. Benefits - Comprehensive healthcare plan (medical, Rx, dental, and vision). - Flexible spending accounts and a Health Savings Account (including company contributions). - Life and AD&D insurance. - 401(k) retirement plan including company matching contributions. - Disability insurance. - Tuition Reimbursement. - Discretionary paid time off program and 11 paid holidays. - Flexible working environment. - Volunteer time off. - LinkedIn Learning. - Employee-Assistance-Program (EAP).

Role Description We are seeking Mortgage Community Development Managers (CDM). The individual(s) will originate quality mortgage loans on 1-4 family properties for low to moderate income (LMI) and minority borrowers in partnership with supported external non-profit organizations. CDM will also ensure that all housing non-profit partners in each geographic market are aware of all mortgage loan products and services offered by the bank. This role requires a deep knowledge of the Community Reinvestment Act (CRA), as it relates to lending, and knowledge of various grants and subsidy programs to fill affordable housing mortgage gap. This role requires substantial knowledge of affordable housing programs and first-time homebuyer education programs. The individual in this role must also have a comprehensive understanding of the following regulatory requirements: - Home Loan Disclosure Act - Real Estate Settlement Procedures - Reg. Z - Federal Truth in Lending - Fair Housing - HUD regulations - Client/FHLMC Requirements - Equal Credit Opportunity Act This role is expected to demonstrate the following Manager leadership competencies: - Empowering Leadership - Business and Financial Acumen - Information Decision Making and Problem Solving - Managing Talent - Strategic Execution and Direction - Owning Results Responsibilities - Originate high quality mortgage loans which are typical in low-to-moderate income borrowers to serve the housing needs of underserved communities. - Increase mortgage loan volume, primarily focusing on CRA, low-to-moderate, and minority customers, through effective consultative selling. - Assist in the identification, recruitment, hiring, training, & development of community development lenders in assigned territory. - Provide ongoing leadership, coaching, counsel, & accountability to assigned team to further achievement of individual, team, & company goals. - Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services. - Work with non-profit partners to provide home buyer education, mortgage credit counseling and technical assistance. - Identify appropriate community groups throughout the community and establish a plan for making contact. - Serve on housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis. - Provide input for the design of programs, participate in credit related training for consumers to enhance knowledge within the community to maximize the benefits of mortgage loans and services. - Conduct outreach training classes in financial literacy, mortgage, banking, home ownership. - Maintain extensive knowledge of Southern Bancorp’s product offerings. - Identify potential loan applicants through referrals and make sales calls as appropriate in order to provide prospects with information on loan products and to solicit business as appropriate. - Assist borrowers with the application process by providing direction in filling out forms and keeping the applicant informed of necessary documentation. - Understand and remain educated on grant/subsidy programs available within market to ensure borrower receives maximum funding. - Prepare loan status of each loan in individual pipeline to be given to non-profit housing partners if applicable. - Interview & counsel loan applicants on the various mortgage loan programs offered by bank. - Analyze financial status and credit on each potential borrower, and fully understand the contract of sale to ensure proper submission of application. - Make sales calls to housing non-profits to maintain relationship and ensure for the steady flow of referrals. - Report weekly on loan volumes to management, and produce all other applicable reports necessary to provide management with the success of the originating efforts as requested by management. - Understand the complexity of the partnerships with non-profit organizations in an effort to mitigate potential reputational risk from occurring. - Work on special projects as assigned by mortgage leadership team. Qualifications - High School Diploma required; bachelor’s degree is preferred. - Five years’ experience in community development lending or minority mortgage lending with a focus on bridging the homeownership gap of underserved communities; minimum 1 year of experience in the mortgage industry in a leadership role. - Must have experience with broad program & mortgage investor guidelines. - Housing counseling, financial planning and mortgage credit counseling experience. - Good listener and self-starter with demonstrated ability to work with minimal hands-on direction. - Must have excellent interpersonal skills to represent the Southern in a positive way in dealing with customers and other employees. - Must have the ability to travel within market and must possess and maintain a valid driver’s license and a vehicle with appropriate insurance coverage. - Fluency in a second language is preferred but not required. Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - 401(k)/Roth plan with immediate eligibility and employer match up to 6%. - Employee stock ownership plan. - Discounted rate on primary home mortgage. - Credit and housing counseling as well as free financial education tools available to customers and employees. - Two medical plans available – low-deductible PPO plan or HDHP with Health Savings Account. - Dental and vision insurance. - Employer paid life insurance, and short- and long-term disability coverage. - Retirement plan with generous company match and employee stock purchase option. - Voluntary life insurance options for employee, spouse, and children. - Paid holidays and paid time off. - Bonus plan. - Opportunity for merit raises. - Employee reward and recognition programs. - Community service opportunities.

• Own and execute the end-to-end acquisition strategy, driving player growth from core platforms into the Discord community through high-impact funnels. • Design and optimize onboarding experiences that create a seamless, intuitive, and engaging journey from first click to first interaction. • Build strong relationships with key internal sports owners, marketing teams, and product managers to secure high-visibility placements and prioritize exclusive Discord offers. • Develop and launch creative campaigns that give players compelling reasons to join, participate, and stay engaged within the community. • Analyze funnel performance, conversion metrics, and retention data to continuously refine and improve growth strategies. • Build scalable systems and processes that support a rapidly growing member base and evolving community needs. • Provide strategic direction and mentorship to Specialists and Associates, ensuring alignment between daily execution and long-term growth goals.

• Build and manage an active pipeline of employer relationships within assigned communities, driving recognition of the ACT WorkKeys NCRC and adoption of WorkKeys workforce tools • Establish working relationships with chambers of commerce and economic development organizations to position WRC certification as a workforce and talent attraction asset • Own a portfolio of WRC communities, tracking progress, identifying advancement opportunities, and driving the actions needed to move communities forward in the program • Drive expansion of WorkKeys curriculum licenses, assessments, and credentials within your portfolio and coordinate with ACT Sales on contract execution • Connect communities to federal and state workforce funding streams to sustain their investment in workforce development • Facilitate introductions and partnerships across employers, training providers, workforce boards, and education partners • Maintain CRM pipeline records and provide regular reporting on employer acquisition, community progression, and product expansion