• Бути голосом і обличчям RiseGuide для користувачів, відповідь на запити клієнтів через email та чати, в майбутньому через телефоні дзвінки. Працювати у змінному графіку (включно з нічними змінами) та виконувати KPI • Покращувати процеси підтримки: від дрібних змін у макросах до тестування та запуску нових інструментів і флоу • Занурюватися у продукт глибше, ніж будь-хто інший: швидко опановувати всі флоу підтримки, знаходити слабкі місця та допомагати робити сервіс ще зручнішим і ефективнішим.

• Conducts screening interviews for designated business units. • Assesses talent and generates qualified candidates via sourcing and networking. • Consult with managers throughout the hiring process on talent needs, selection and interviewing processes, offers and on-boarding. • Counsel hiring managers in selecting the most qualified candidate from a diverse candidate slate and consult with managers throughout the hiring process on talent needs, selection and interviewing processes. • Represents Option Care Health and the Option Care Health brand to candidates. • Presents offer to candidates and negotiates if needed following the Talent Acquisition SOP. • Ensures timely follow-up with candidates to provide a positive candidate experience. • Creates a communication pathway with hiring managers that promotes a partnership for acquiring the necessary talent. • Conducts regular meetings with the business to provide updates and gather feedback. • Develops knowledge of current market place and trends to ensure competitive hiring. • Proactively develops and executes on innovative methods to source. • Maintain a working knowledge of federal and state laws pertaining to employment practices. • Exercise appropriate record-keeping and records retention practices in accordance with applicable laws, rules and company needs. • Fulfills business needs with agreed upon Service Level Agreements. • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.

• Manage a high volume of daily activity including outbound calls, candidate outreach, resume review, and consistent follow-up with both talent and clients. • Recruit and place top talent for manufacturing, warehouse, and light industrial roles through job boards, social media, referrals, and community outreach. Manage the full hiring process from sourcing to onboarding. • Support and coach your talent throughout their assignments — checking in regularly, offering feedback, and helping them grow. • Build strong client relationships by understanding their workforce needs, conducting regular check-ins, and delivering thoughtful hiring solutions. • Drive growth by skill-marketing standout candidates, collaborating with sales, and identifying new opportunities to serve clients. • Keep operations running smoothly by supporting tasks like payroll, timekeeping, and compliance.

• Own full‑cycle recruiting for salaried openings, including intake, sourcing, screening, interviewing, selection, and offer management • Partner with hiring managers to clarify role requirements, align on hiring priorities, and provide market insights related to talent availability, compensation, and timeline • Design and execute proactive sourcing strategies using multiple channels, including ATS, LinkedIn, job boards, referrals, events, and targeted research • Screen and assess candidates using behavioral and competency‑based interviewing techniques to evaluate skills, experience, and cultural alignment • Coordinate interview processes, ensure timely feedback, and deliver a positive and inclusive candidate experience throughout the recruitment lifecycle • Partner with HR and compensation teams to support offer development, presentation, and negotiation • Maintain accurate and timely candidate and requisition data in the applicant tracking system and leverage recruiting metrics to inform continuous improvement