• Reviewing accounting activities and preparing month-end journal entries to accurately reflect business operations • Preparing Balance Sheet accounts reconciliations to ensure account balances are accurate and complete • Reviewing OPEX & COGS activities and preparing monthly expense variance analysis • Assisting with preparing Balance Sheet & P&L flux analysis for monthly CFO close meetings • Assisting in quarterly and annual audits as required

• Prepare, process and post journal entries timely and accurately. • Assure that financial accounts are reconciled timely and accurately. • Support timely and efficient month-end, quarter-end, and year-end close processes. • Perform account analysis to identify and explain variances. • Maintaining proper documentation and filing of supporting documents, including approvals. • Assist with internal and external audit requests. • Liaise with the bank and other parties as required. • Perform backup duties within the department as required. • Prepare, process, and reconcile daily and monthly accounts receivable journal entries. • Process daily accounts receivable pending (suspense and unidentified payment) items ensuring appropriate application to policies and unapplied funds are returned to customers timely. • Review, recommend and process accounts receivable items for collections per FAIR Plan policies. • Assists with the design, testing and implementation of billing processes that ensure timely and accurate billing of customers. • Perform user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects. Follows uniform testing procedures. Documents results and uses designated systems and tools to track and communicate outcomes. Performs follow-up rounds of testing as needed. • Investigates and resolves billing system discrepancies and errors. • Collaborate and communicate with other departments to ensure billing accuracy. • Ensures that invoices accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations. • Identify and recommend opportunities for improvements to billing policies and procedures. • Prepare and present analytical reports to identify trends, inefficiencies, delinquent accounts, and other relevant metrics. • Monitor billing invoices and forms generation cycles and alert management of failures. • Responsible for ad hoc customer billing and responding to customer inquiries regarding bills.

• Own monthly revenue close activities, including journal entries, reconciliations, and variance analysis. • Review customer contracts and order forms to ensure proper revenue treatment under ASC 606. • Maintain and update revenue schedules, deferred revenue balances, and contract assets/liabilities. • Ensure compliance with internal controls, SOX requirements, and accounting policies. • Oversee the full Q2C lifecycle: quoting, order management, billing, revenue recognition, and collections. • Partner with Sales, Deal Desk, Legal, and Customer Success to validate pricing and terms. • Review and approve sales orders for accuracy and alignment with revenue policies. • Support billing operations, ensuring invoices are accurate and timely. • Serve as a subject-matter expert on revenue and Q2C processes for internal stakeholders. • Collaborate with FP&A to support forecasting, budgeting, and revenue analytics. • Work with IT/Systems teams to enhance ERP, CRM, and billing system functionality. • Prepare audit schedules and support external audits. • Identify opportunities to streamline Q2C workflows and improve data integrity. • Ensure timely and accurate reporting of revenue-related metrics.

• Supervise and develop staff accountants by setting deadlines, clearing roadblocks, and providing detailed review feedback • Review financial statements prepared by associates in QuickBooks Online and other accounting platforms • Create, review, and deliver high-quality, timely financial statements, including dashboards, KPIs, and forecasts, to clients while building and maintaining strong client relationships • Serve as a trusted advisor, consulting with clients regularly via Zoom, phone, and email, and when needed, resolve concerns • Provide additional services to clients, including conducting weekly or monthly oversight calls and providing ad hoc reporting and analysis • Lead client onboarding and ensure a smooth transition into our processes • Provide a seamless and clean hand-off of client books to our tax team for tax return preparation