Trivium Group logo
Trivium Group

Trivium Group is a full-service Amazon agency that helps brands scale profitably on Amazon.

Senior Operations Manager

OperationsOperationsFull TimeRemoteSeniorTeam 51-200Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Argentina

Posted

33 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Operations Manager

Trivium Group

• Providing inspired leadership for the organization • Making important policy, planning, and strategy decisions • Communicating customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints • Developing, implementing, and reviewing operational policies and procedures • Analyzing and improving organizational process and workflow, employee requirements, necessary equipment • Assisting HR with recruiting for senior level roles • Helping in promoting a company culture that encourages top performance and high morale • Playing a leading role in compiling company budget and growth strategy • Executing strategies to optimize company and asset growth • Ensuring all legal and regulatory documents are filed and monitoring compliance with laws and regulations • Working with the management team to determine values and mission, and plan for short and long-term goals • Building alliances and partnerships with other organizations • Managing staff levels, wages, hours, contract labor to revenues • Authoring criterias for employees performance appraisals and organizing it (bonuses criteria, KPIs etc.) • Driving employees and leading performance reviews, to ensure an engaged and skilled workforce • Identifying and addressing problems and opportunities for the company • Supporting worker communication with the management team • Maintaining safe and healthy work environment by establishing, following, and enforcing standards and procedures • Ensuring adherence to key performance objectives to meet business and customer expectations

Job Requirements

  • 5+ years of experience managing a complex enterprise's human resources, finances, operations, or strategies
  • A degree in business, operations management, or a related field
  • A thorough understanding of financial and budgeting processes and principles
  • Ability to build consensus and relationships among managers, partners, and employees
  • Strong interpersonal and communication skills
  • Organizational skills and the flexibility to jump from priority to priority
  • Data-processing skills and ability to manage budgets
  • Strong problem-solving capability
  • Strong personal and professional judgment
  • Ability to delegate tasks effectively
  • Strong ethical leadership abilities
  • High level of stress tolerance

Benefits

  • Competitive salary
  • Remote work year-round
  • 25 PTOs per year
  • 9 National Holidays
  • Professional development
  • Continuous growth

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