LanguageLine Solutions was established in 1982 to provide a more effective communication method for non-English speakers. Today, the company is a leading provid
Senior Project Manager
Location
United States
Posted
49 days ago
Salary
0
Seniority
Senior
Job Description
Senior Project Manager
LanguageLine Solutions
• Build strong professional relationships with current and prospective clients • Identify new business opportunities from existing clients and communicate them to the Sales team • Develop and execute solutions for current and prospective clients • Support the Sales team to help close new business opportunities • Maintain close contact with the client whenever an issue is at stake to ensure proper resolution • Provide management with feedback and recommendations on necessary changes to streamline and/or improve the company's processes, procedures, and services • Provide supervision and mentoring and/or manage Project Managers and Project Specialists • Work with the Sales team and Project Managers to develop a schedule for projects and assure adequate communication lines are used during projects • Maintain and update key LanguageLine business systems, such as XTRF, LLTS Wiki, and other DBs to note all relevant client communication • Represent LanguageLine at trade shows, expositions, and conferences when necessary • Conduct visits to current and (possibly) prospective clients • Contribute to the Process and Quality Improvement Initiative by participating on cross-functional teams • Arrange and assign linguists for projects • Manage the relationships with linguists to encourage cooperation • Manage contractors to ensure their delivery of product on time • Monitor quality control procedures to ensure that all quality checks are completed • Consistently track projects; report status and key issues to Account Executives • Ensure that projects are delivered on time, on budget, and with the required level of quality • Authorize and sign-off on projects being delivered to clients • Ensure that projects are delivered to the clients' specifications and expectations, and in a manner befitting a world-class organization • Provide training and consulting services to Project Managers and participate as a consultant for systems development activities • Other duties as may be assigned
Job Requirements
- Knowledge of MS Word suite (Word, Excel, PPT, Outlook)
- Thorough knowledge of project management fundamentals as they apply to the localization industry
- Exceptional attention to detail, organizational skills, and ability to multi-task
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Foreign language skills a plus
- A minimum of a Bachelor's degree or equivalent experience
- Hands-on knowledge of database functions and concepts
- Must be very resourceful, with the ability to work independently
- Proven organizational and communication skills
Benefits
- Equal Opportunity Employer
- Compliance with Disability Laws
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BGISBGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness, and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds.
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