• Refine existing practices and implement new quality assurance practices across the organization to ensure the highest quality deliverables reach our consumers. • Lead, mentor, and grow a team of onshore and nearshore quality engineers. • Define and track key KPIs and quality metrics to evaluate system health, test coverage, and automation ROI. • Drive root cause analysis of production issues using observability tools such as DataDog, ensuring continuous system stability. • Guide the implementation and evolution of test automation frameworks for API, Web, and Mobile platforms. • Collaborate with development and DevOps teams to optimize performance and quality in a cloud-native infrastructure. • Maintain a strong partnership with product and engineering leadership to align quality efforts with business goals. • Stay current on emerging technologies and industry best practices in quality engineering, DevOps, and cloud architecture.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Quality Engineer at Khan Academy for a 24 months fixed term, you will ensure the quality and reliability of our web-based products used by schools and learners to improve educational outcomes. You will engage in both manual testing and test automation, developing and maintaining automated tests to detect regressions while also performing comprehensive manual testing of new features. - Collaborate closely with engineers, product managers, and support teams to advocate for exceptional user experiences through all stages of the product design and development lifecycle. - Leverage your experience with AI tooling to accelerate the discipline of Quality Engineering on your team and across the department. - Define your team’s quality strategy in collaboration with your manager. - Own manual test plan development and execution for new features on the team. - Build and maintain new test automation to fill coverage gaps using insights from manual testing, stakeholder priorities, and industry best practices. - Collaborate with cross-functional partners throughout the SDLC, including planning, design reviews, and development discussions to ensure quality is considered from the beginning. - Use your creativity and extensive knowledge of testing tools and frameworks to find, document, and track bugs. - Contribute to engineering guilds such as the Quality and Accessibility guilds, and participate in organizational affinity groups to foster a collaborative and inclusive work environment. Qualifications - Proven experience in software product testing and test automation with a focus on quality engineering. - Proficiency in test automation tools like Cypress, with hands-on experience writing and maintaining automated tests. - Strong manual testing skills, capable of designing and executing thorough test cases. - Hands-on experience using AI development tools to accelerate the QE role in novel ways. - Experience shaping an engineering team’s quality strategy. - Expertise in JavaScript/TypeScript for test automation and Python for backend testing. - Experience in UNIX/Linux environments, and familiarity with using virtual machines or containers. - Experience integrating automated testing into CI/CD pipelines, such as Jenkins. - Knowledge of accessibility testing, including automated a11y testing, and familiarity with WCAG 2.1 AA guidelines. - Excellent documentation and communication skills to effectively collaborate and enhance testing processes. - Ability to work collaboratively with diverse teams—product managers, designers, engineers, educational content creators, and support staff. - Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere." - Proven cross-cultural competency skills demonstrating self-awareness and the ability to adopt inclusive perspectives. Benefits - Competitive salaries. - Ample paid time off as needed – Your well-being is a priority. - 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost. - Remote-first culture that caters to your time zone, with open flexibility as needed. - Generous parental leave. - An exceptional team that trusts you and gives you the freedom to do your best. - The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products. - Opportunities to connect through affinity, ally, and social groups. - 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life.

• Assist in planning, designing, scripting, execution, and reporting of testing activities. • Learn to manage multiple testing processes under supervision. • Help define scope and approach of system testing effort. • Utilize standard quality reporting metrics. • Provide estimates for project test efforts with guidance. • Contribute to writing and maintaining detailed test cases/scripts aligned with user and business needs. • Review business requirements, functional specifications, and user information to understand end user requirements and business process context. • Assist in creating and executing automated test scripts. • Participate in application security testing. • Collaborate with other IT and Business teams to achieve system verification and validation objectives. • Gain exposure to providing technical guidance regarding quality processes, tools, and methodologies.

• Review and analyze system specifications • Mentor and collaborate with QA Engineers to develop effective strategies, frameworks and test plans • Write test cases based on user stories • Write automated test cases and contribute to common C# automation framework • Create logs to document testing phases and defects • Report bugs and errors to development teams • Help troubleshoot issues • Conduct post-release/ post-implementation testing • Work with cross-functional teams to ensure quality throughout the software development lifecycle