• Leading the development of groundbreaking microelectronics packaging for Nvidia Networking Business Unit's future products • Collaborating with world-leading vendors to develop highly ambitious packaging solutions • Joining and leading task forces to investigate and support production excursions, failure analysis, and reliability issues • Failure investigations and production support for High volume products

• Design and build AI-driven virtual agents that automate customer service workflows across digital and voice channels. • Develop intelligent automation using the NiCE AI and Digital portfolio, including conversational AI, knowledge systems, and omnichannel engagement capabilities. • Own the full lifecycle of AI agents from initial design through deployment and ongoing optimization. • Build integrations between AI agents and enterprise systems including CRM, commerce platforms, knowledge bases, and operational systems. • Create reusable components and frameworks that accelerate development of new AI agent capabilities.

• Travel to iHeartMedia project locations to oversee the installation of new technology • Responds to equipment outages, malfunctions, and related technical problems • Works with team to develop new technology system, procedures, and processes • Assists fellow technicians, and service personnel in the installation, training and support of software, hardware, and related 3rd party peripheral components • Document equipment installation and configuration • Makes decisions on parts, and related tools needed for project completion.

Role Description The Infrastructure team sits at the foundation of the Elastic product stack, enabling engineering efforts across the entire company. We are software developers who specialize in managing state — CI pipelines, cloud resources, and cross-team integrations. The Elastic Stack is built on our infrastructure, and we own everything needed to get it there. Beyond that, we act as internal software consultants, putting our own products to work for Elastic's business. What You Will Be Doing - Design and develop tooling that facilitates building, testing, and shipping the Elastic Stack - Build and operate production services that power core aspects of the Elastic business, including downloads, Docker registry, maps service, and more - Support internal adoption of the Elastic Stack for software development and analytics use cases Qualifications - Software Developer: You have a broad development background and are deeply proficient in at least one language. Our team uses Python, JavaScript, Clojure, and Haskell, but we work alongside engineers across the company using everything from Java to Go — the specific language matters less than the depth of your expertise. - Site-Reliability Engineering: We are fundamentally an operations team. We solve problems with code, but our core mission is keeping things running. Experience in an SRE or equivalent role is a strong indicator of fit. - Service-Oriented: You have multiple years of hands-on experience administering Linux systems, ideally at scale and in distributed environments. Experience helping operate a SaaS platform is a plus. - Infrastructure-as-code: You're comfortable automating production systems collaboratively — treating configuration as code, managing it through version control, and working with tools such as Docker, Terraform, Puppet, Chef, Ansible, Salt, Packer, Kubernetes, or your own well-crafted shell scripts. Bonus Points - A drive to automate and monitor everything. If it can be automated, you'll find a way - Experience building reusable software components; open source contributions (library, patch, documentation, or otherwise) are a bonus - Comfort with a versioned, Git-based workflow driven by issues and pull requests - Strong Linux fundamentals. You know your way around syscall tracing, TCP internals, init systems (sysvinit/runit/systemd), and aren't afraid to go deep when a problem demands it - A passion for open source, whether through code, mailing lists, documentation, or community participation - Experience thriving in a distributed, asynchronous work environment with strong written communication habits - A genuine appreciation for diverse, globally distributed teams and a collaborative, inclusive approach to getting work done Compensation Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is: - $130,900 — $192,600 USD - In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below: - $148,200 — $210,700 USD Benefits - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with a minimum of 16 weeks of parental leave Additional Information As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.