• Lead all DevOps practices across AWS environments including development, test, staging, training, and production • Oversee system operations encompassing server administration, database administration, and comprehensive system monitoring • Manage and optimize infrastructure to support platform capacity requirements, including millions of grant opportunity searches and over 240,000 annual submissions • Coordinate maintenance activities during approved windows (midnight to 6:00 AM Eastern Time) • Manage and continuously improve CI/CD pipelines supporting approximately four major release cycles per year • Coordinate approximately 12 change requests per release cycle, ensuring proper testing, staging, and deployment procedures • Implement and maintain configuration management practices aligned with federal standards • Develop, maintain, and test disaster recovery plans meeting stringent federal requirements • Ensure Recovery Time Objective (RTO) of 48 hours and Recovery Point Objective (RPO) of 24 hours as specified in contract requirements • Lead incident response activities and coordinate resolution of system issues • Maintain compliance with FISMA and FedRAMP security requirements • Oversee vulnerability management and remediation activities • Support security assessments and Authority to Operate (ATO) processes

Title: Senior Service Reliability Engineer Location: Aliso Viejo United States Job Description: Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Senior Service Reliability Engineer Location: Aliso Viejo | Hybrid As a part of Sony Computer Entertainment, the Gaming, Developer and Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring the operational readiness and stability. Responsibilities - Taking a leadership role in ongoing improvements in Reliability and Scalability - Work closely with SRE Management to define KPIs, processes and drive continuous improvement - Influence the architecture and implementation of solutions within the division - Mentor more junior SRE staff and enable them for success - Act as a voice to represent SRE in the wider organization - Represent the operational scalability of solutions in the wider division - Lead small-scale projects from inception to implementation - Design platform-wide solutions and provide technical leadership during their implementation - Demonstrate a high-level of organizational skills and initiative in the role Qualifications: - Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. - Strong interpersonal, written and verbal communication skills. - Available to be scheduled in on-call rotation. - Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. - Development experience in one or more of the following programming languages: - Python (preferred) - Bash, Go, Java, C++, or Rust - In addition, experience with at least 3 of the following topics: - Distributed data storage at scale (Hadoop, Ceph) - NoSQL at scale (MongoDB, Redis, Cassandra) - Data Aggregation technologies. (ElasticSearch, Kafka) - Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability - Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets - Kubernetes and/or AWS (deployment and management) - Software Distribution (Package management and distribution at scale) - Configuration Management (ansible, saltstack, puppet, chef) - S/W Performance analysis and load testing (QA or SDET experience: a plus) Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $172,100 - $258,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Apply for this job - indicates a required field

• Design, build, and maintain cloud infrastructure on AWS using Terraform, Docker, and related IaC tooling • Own and evolve CI/CD pipelines in GitLab to ensure smooth, secure, and efficient software delivery • Implement and maintain DevSecOps practices including security scanning, vulnerability management, and compliance automation • Define and enforce cloud governance policies, cost management, and architectural guardrails across the organization • Build observability and monitoring solutions that improve reliability, performance, and incident response across all platforms • Partner with the CISO and security team to ensure ITGC evidence, audit readiness, and control frameworks are in place • Accelerate developer productivity through self-service tooling, environment automation, and standardized deployment patterns • Ensure high-quality infrastructure delivery through strong collaboration with product, engineering, and security • Contribute to architecture decisions and technology standards in coordination with engineering leadership • Stay current on industry trends and emerging technologies in cloud infrastructure, DevOps, and platform engineering • Mentor engineers on infrastructure best practices, cloud architecture, and operational excellence

• Design, implement, and maintain cloud infrastructure on AWS using Terraform and Ansible, following existing conventions and extending them thoughtfully. • Manage and support AWS services across our stack including EC2, ECS, RDS, S3, IAM, VPC, CloudFront, and related services. • Maintain and improve infrastructure-as-code practices, ensuring consistency, reproducibility, and auditability across environments. • Participate in capacity planning and cost optimization, identifying opportunities to improve resource efficiency without compromising reliability. • Build, maintain, and improve CI/CD pipelines (GitHub Actions or equivalent) to support reliable, automated delivery across development, staging, and production environments. • Work with engineering teams to improve build speed, deployment safety, and rollback capabilities. • Support blue/green and canary deployment strategies as appropriate for our platform needs. • Participate in on-call rotation and own production incidents end-to-end — from detection through root cause analysis, resolution, and post-mortem. • Use observability tooling (Datadog, CloudWatch, or equivalent) to monitor system health, establish alerting thresholds, and proactively surface issues before they impact customers. • Contribute to runbooks, incident documentation, and process improvements that reduce mean time to resolution over time. • Apply security best practices across infrastructure — IAM policy scoping, secrets management, network segmentation, vulnerability patching, and access controls. • Support compliance and audit requirements by maintaining clear documentation and ensuring infrastructure changes are tracked and reviewable. • Work closely with the senior engineer on the team to learn existing systems deeply and contribute to architectural improvements over time. • Proactively identify areas for improvement — tooling, automation gaps, manual processes, reliability risks — and raise them constructively with the team. • Document infrastructure clearly so that other engineers can understand and operate the systems they depend on.