• Develop and execute a comprehensive safety product strategy and national growth plan across key industrial segments • Build a detailed market landscape analysis, including customer segmentation, competitive positioning, and total addressable market • Identify and prioritize high-value opportunities to drive revenue and margin growth • Maintain up-to-date knowledge of industry trends, regulations, and emerging technologies in industrial safety • Lead regular business updates, including weekly cadence calls and quarterly reviews • Define and expand a complete safety product portfolio aligned to customer applications and market demand • Partner with key suppliers to align product roadmaps, drive innovation, and strengthen go-to-market execution • Identify product gaps and solutions required to support capital projects and large-scale opportunities • Build and manage strategic supplier relationships to maximize performance and collaboration • Partner with Regional Managers and Sales Teams to drive pipeline development and close opportunities • Lead sales training, coaching, and targeted planning sessions to improve product knowledge and selling effectiveness • Support field teams in solution-based selling—positioning products to solve problems, create value, and displace competitors • Participate in joint sales calls, customer visits, and strategic account development • Develop and deliver training content, sales tools, and marketing campaign input

• Work with the squad, supporting the team in directing deliveries and evolving the product. • Develop, communicate and clearly maintain the product vision, goals and strategy. • Ensure the Product Backlog is always transparent, prioritized, visible and understandable to all stakeholders. • Prioritize, detail and manage stories, epics and features, ensuring alignment with business objectives. • Structure functional and non-functional requirements in a clear and objective manner. • Work collaboratively with other POs, PMs, stakeholders and partner teams to ensure alignment in decisions and deliveries. • Drive the product strategy across its entire lifecycle, including roadmap, releases, evolution and prioritization. • Support the product development team by promoting focus, engagement, collaboration and a sense of purpose. • Conduct market research and analysis to support product evolution and decision-making. • Define and validate MVPs, test hypotheses and support discovery and experimentation initiatives. • Analyze user behavior, understanding needs, pain points and improvement opportunities. • Guide prototype creation and support the definition of customer-centered solutions. • Promote innovation and continuous improvement in the product and ways of working. • Manage strategic priorities, timelines and resources, balancing business needs and delivery capacity. • Bridge corporate strategy, products and teams, contributing to consistent deliveries aligned with expected value.

• Support the execution of the software product roadmap by translating market strategy into well-scoped epics, features, and user stories. • Maintain and communicate the near-term (0–6 month) product backlog in collaboration with the Sr. SPM. • Participate in quarterly roadmap planning cycles and ensure sprint-level work is aligned to defined OKRs. • Communicate roadmap updates clearly to internal stakeholders including sales, customer success, and support teams. • Participate actively in Voice of Customer (VOC) activities including customer interviews, usability tests, and field visits. • Document customer problems, needs, and workflows to develop and refine buyer and user personas for target segments (Quality Managers, Lab Technicians, Food Safety Directors). • Support win/loss analysis efforts by conducting interviews and synthesizing findings. • Monitor competitive software offerings and contribute to quarterly competitive intelligence reports. • Define detailed product requirements, use cases, and acceptance criteria in collaboration with UX designers and software engineering. • Author well developed user stories and participate in sprint planning, sprint reviews, and retrospectives. • Own backlog grooming for assigned product areas. • Validate that delivered features meet acceptance criteria and resolve issues before release. • Prepare release notes, internal training materials, and customer-facing product documentation. • Ensure software requirements account for food safety regulatory needs (FSMA, HACCP, 21 CFR Part 11) and data security standards (SOC 2, GDPR). • Support the development and execution of go-to-market plans for new software releases and connected solution features. • Collaborate with product marketing to develop sales enablement assets, demo scripts, FAQs, and feature highlight materials. • Deliver internal product training to sales, support, and customer success teams prior to launch. • Track post-launch adoption metrics (feature usage, NPS, CSAT, support ticket trends) and surface improvement opportunities. • Serve as the day-to-day liaison between product management, software engineering, UX, quality, regulatory, and commercial teams. • Coordinate requirements and dependencies across integrated product areas including instrument connectivity, LIMS/ERP/QMS integrations, and analytics modules. • Document integration requirements and API specifications in collaboration with engineering. • Participate in cross-functional product councils and project steering reviews. • Track and report on key product KPIs including feature adoption rates, system uptime, user engagement (DAU/MAU), NPS, CSAT, and support escalation trends. • Identify patterns indicating product gaps or customer friction and propose prioritized solutions. • Contribute quarterly product performance reviews and business case inputs for roadmap decisions.. • Ensures compliance with all organizational systems, programs, training, policies, and procedures. • Actively supports Hygiena's safety program. Carry out all responsibilities with integrity and professionalism.

• Manage end-to-end partner data solution lifecycle and roadmap • Support product vision and strategy by defining target users/use cases • Translate data product/solutions strategy into prioritized roadmap • Own analytical and data requirements discovery • Create and manage Product Backlog • Lead stakeholder communications • Ensure product documentation is complete and effective • Own end-to-end data product support and issue management