• Support the execution of the software product roadmap by translating market strategy into well-scoped epics, features, and user stories. • Maintain and communicate the near-term (0–6 month) product backlog in collaboration with the Sr. SPM. • Participate in quarterly roadmap planning cycles and ensure sprint-level work is aligned to defined OKRs. • Communicate roadmap updates clearly to internal stakeholders including sales, customer success, and support teams. • Participate actively in Voice of Customer (VOC) activities including customer interviews, usability tests, and field visits. • Document customer problems, needs, and workflows to develop and refine buyer and user personas for target segments (Quality Managers, Lab Technicians, Food Safety Directors). • Support win/loss analysis efforts by conducting interviews and synthesizing findings. • Monitor competitive software offerings and contribute to quarterly competitive intelligence reports. • Define detailed product requirements, use cases, and acceptance criteria in collaboration with UX designers and software engineering. • Author well developed user stories and participate in sprint planning, sprint reviews, and retrospectives. • Own backlog grooming for assigned product areas. • Validate that delivered features meet acceptance criteria and resolve issues before release. • Prepare release notes, internal training materials, and customer-facing product documentation. • Ensure software requirements account for food safety regulatory needs (FSMA, HACCP, 21 CFR Part 11) and data security standards (SOC 2, GDPR). • Support the development and execution of go-to-market plans for new software releases and connected solution features. • Collaborate with product marketing to develop sales enablement assets, demo scripts, FAQs, and feature highlight materials. • Deliver internal product training to sales, support, and customer success teams prior to launch. • Track post-launch adoption metrics (feature usage, NPS, CSAT, support ticket trends) and surface improvement opportunities. • Serve as the day-to-day liaison between product management, software engineering, UX, quality, regulatory, and commercial teams. • Coordinate requirements and dependencies across integrated product areas including instrument connectivity, LIMS/ERP/QMS integrations, and analytics modules. • Document integration requirements and API specifications in collaboration with engineering. • Participate in cross-functional product councils and project steering reviews. • Track and report on key product KPIs including feature adoption rates, system uptime, user engagement (DAU/MAU), NPS, CSAT, and support escalation trends. • Identify patterns indicating product gaps or customer friction and propose prioritized solutions. • Contribute quarterly product performance reviews and business case inputs for roadmap decisions.. • Ensures compliance with all organizational systems, programs, training, policies, and procedures. • Actively supports Hygiena's safety program. Carry out all responsibilities with integrity and professionalism.

• Manage end-to-end partner data solution lifecycle and roadmap • Support product vision and strategy by defining target users/use cases • Translate data product/solutions strategy into prioritized roadmap • Own analytical and data requirements discovery • Create and manage Product Backlog • Lead stakeholder communications • Ensure product documentation is complete and effective • Own end-to-end data product support and issue management

• shape a portfolio that makes Cribl's revenue lifecycle more predictable, scalable, and insight-driven • establish a clear product vision for how Salesforce, DealHub, Ironclad, Clari, and adjacent tools work together • guide how DealHub and related CPQ patterns evolve • strengthen the underlying data models, validation patterns, and integrations across systems • influence how Ironclad and Salesforce work together for contracts • bring durable structure to a complex program landscape • create space for well-designed AI experiments • ensure that changes to RLM and CPQ systems are stable in production

Role Description We are seeking a Product Manager to drive excellence across our product development lifecycle. This role is pivotal in translating strategic intent into operational execution, ensuring that delivery is consistent, timely, and meets the highest quality standards. As the champion of delivery outcomes, you will work closely with cross-functional teams including Engineering, Design, and QA to remove blockers, align priorities, and help us ship high-impact features with confidence. - Support the development and execution of the product roadmap aligned with the company's vision and market trends. - Define and uphold quality checkpoints across delivery stages (e.g., readiness criteria, QA sign-off, release protocols). - Conduct customer discovery, competitive analysis, and market research to identify pain points and opportunities. - Work closely with the engineering team to translate business needs into technical requirements. - Partner with UX, marketing, sales, and veterinary support teams to ensure a seamless user experience and successful product adoption. - Define and track key product performance metrics such as customer engagement, retention, and revenue impact. - Write clear user stories, prioritize the backlog, plan sprints, and lead demos. - Present product updates and roadmaps to stakeholders—executives, clients, and internal teams. - Act as the voice of the customer, gathering feedback to refine features and drive continuous improvement. - Ensure AI solutions adhere to ethical AI standards, compliance regulations, and data privacy laws. Qualifications - 3+ years’ experience as a Product Manager or Product Owner in a tech environment. - Proven track record launching successful digital products or features (e.g., B2B platforms, consumer apps, SaaS). - Deep understanding of Agile/Scrum methodologies and modern project management tools (e.g., Jira, Trello, Asana). - Strong product mindset: user-centric, data-informed, outcomes-focused. - Excellent communication: able to translate technical ideas to non-technical audiences. - Analytical mindset: experience defining KPIs and leveraging data tools (e.g., Google Analytics, Mixpanel, SQL). - Experience with growth strategies, A/B tests, APIs, or cross-functional leadership. Requirements - Background in UX design or hands-on prototyping (Figma, Sketch). - Experience launching mobile products or integrations. - Fluency in one or more non-English languages (Spanish preferred). Benefits - Competitive salary and health, dental, and vision benefits. - Remote-first culture with flexible working arrangements. - Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry. - We are an equal opportunity employer and are committed to building a diverse and inclusive team. - Accommodations are available for candidates participating in all aspects of the selection process.