• The contractor shall provide IT Infrastructure support services, which include Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. • Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers. • The Senior Systems Administrator is responsible for managing and maintaining the NCUA’s IT infrastructure, ensuring the secure, reliable, and efficient operation of all systems. • This role includes overseeing the deployment, configuration, and support of various systems, including servers, applications, and associated technologies. • The Senior Systems Administrator will collaborate with other IT teams to support various projects and initiatives, provide technical expertise and ensure that IT systems are effectively integrated into the organization's strategic objectives. This position is considered Key Personnel.

Role Description We are seeking a hands-on Systems Administrator to support and maintain a hybrid infrastructure environment spanning AWS, virtualized systems, and SolarWinds deployment infrastructure. This role is focused on day-to-day operations—ensuring systems are secure, stable, and performing reliably through proactive maintenance, monitoring, and issue resolution. The ideal candidate is highly execution-oriented, comfortable working across cloud and on-prem environments, and thrives in a fast-paced operational setting. - Administer and support AWS services including EC2, S3, VPC, and IAM - Provision, configure, maintain, and troubleshoot cloud-based systems - Administer VMware, Hyper-V, or similar virtual machine environments - Manage Windows and Linux servers, including patching, updates, and system health checks - Support and maintain SolarWinds deployment infrastructure (pollers, web servers, and supporting components) - Perform installations, upgrades, patching, and routine maintenance across all systems - Monitor infrastructure health and respond to alerts, incidents, and service requests - Troubleshoot and resolve issues across cloud, server, and monitoring platforms - Maintain system access, backups, and operational stability - Document configurations, procedures, and support activities - Participate in on-call rotation and scheduled after-hours maintenance Qualifications - 3–6+ years of systems administration or infrastructure support experience - Hands-on experience with AWS (EC2, VPC, IAM, etc.) - Experience with virtualization platforms such as VMware or Hyper-V - Experience supporting SolarWinds infrastructure in an operational environment - Strong Windows Server and/or Linux administration skills - Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls) - Experience with scripting (PowerShell, Python, or Bash) - Strong troubleshooting and problem-solving abilities - Ability to manage multiple tasks and respond effectively to operational issues Requirements - AWS certification (SysOps Administrator or Solutions Architect) - Experience with backup and disaster recovery processes - Familiarity with SQL Server or database systems supporting infrastructure tools - Experience in hybrid cloud/on-prem environments - Exposure to automation or configuration management tools Benefits - High-impact role with direct visibility into business performance and decision making - Opportunity to shape financial processes and operating discipline as the company scales - Collaborative, fast-paced environment with strong cross-functional exposure - Competitive compensation and growth opportunity Compensation Base salary range: $80,000-90,000 annually. This role is fully remote. Company Description Gigstreem is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@gigstreem.com.

Title: NCIS Systems Administrator | Active Top Secret clearance Location: USA VA Quantico Full-time Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Mobile Device Management (MDM), Next-Generation Network (NGN), System Administration Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Systems Administrator at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counterterrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage and subversive activities. MEANINGFUL WORK AND PERSONAL IMPACT As a Systems Administrator, the work you’ll do at GDIT will be impactful to the mission of the NCIS team at Quantico, VA. - Administer, manage and maintain Windows servers 2019 and 2022. - Responsible for Windows Server patching in an operational environment. - Experience with the following: Domain controllers, Active Directory Federation Services (AD FS), Active Directory, DNS servers, DHCP and Group Policy Object. - Create, manage, and maintain accounts and groups in Active Directory, LDAP - Experience with PowerShell scripting. - Monitors system environments and resources. - Analyze, troubleshoot, resolve, and documents problems with business applications and hardware on all enclaves. - Oversees system recovery mechanisms. - Exhibit the capability to resolve issues independently. - Coordinate, communicate, escalate required changes, and major issues . - Help diagnose and resolve computer-related problems as requested by employees and contractors, either in person or by using remote control software. - Respond to telephone calls and email requests for technical support . - Accurately documents all work in ServiceNow. WHAT YOU’LL NEED TO SUCCEED - Security Clearance Level: Active Top Secret clearance (Must be TS/SCI eligible) Required Experience: - 5+ years of experience with Systems Administration, general computer system, network administration, and user support experience - Experience in (MDM) support and solutions - Experience with the NGEN IT infrastructure and enterprise class networks - Ability to administer user accounts and device associations in Active Directory - Experience deploying DISA STIGs controls and system compliance - Must have prior experience with installation, operation, configuration, and maintenance of multiple types of business and end user-specific application software in a large government installation - Experience with one or more of the following: Domain controllers, Active Directory, DNS servers, DHCP and Group Policy Object - Innovative and collaborative environment encouraging of highly motivated critical thinking - Required Certifications: CompTIA Security+ CE - Education: BS Degree or equivalent Computer Science or IT related degree - Location: Hybrid – 3 days onsite at Quantico, VA / 2 days remote - US Citizenship required GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. - Growth: AI-powered career tool that identifies career steps and learning opportunities - Support: An internal mobility team focused on helping you achieve your career goals - Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off - Flexibility: Full-flex work week to own your priorities at work and at home - Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. #NCIScareers The likely salary range for this position is $93,662 - $108,100. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location: USA VA Quantico Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

• Serve as the internal point of contact for all team member technical issues — device problems, login access, troubleshooting, and “how do I…?” questions; resolve independently or escalate as appropriate. • Manage and triage IT tickets, ensuring timely resolution and clear communication. • Provide remote support across time zones: installations, connectivity, and access issues. • Maintain internal IT documentation, FAQs, and how-to guides. • Work with the people team to keep processes, policies, and operational documents current and communicated. • Manage day-to-day administration of our Microsoft 365 environment — email, collaboration, and cloud productivity tools. • Manage user accounts, groups, licenses, and roles across the M365 tenant. • Implement and maintain policies for data loss prevention, retention, secure collaboration, and conditional access. • Structure M365 resources to support collaboration while enforcing least-privilege access. • Administer centralized identity, device management, and directory services. • Manage MFA enrollment, enforcement, and troubleshooting. • Monitor and triage third-party vendor SOC alerts, escalating as appropriate. • Manage endpoint security: agent deployment, health monitoring, and alert triage. • Implement and enforce access control standards — least privilege, role-based access, and regular access reviews. • Maintain accurate asset inventory, reconciling against vendor records; manually track non-laptop assets such as monitors and other home office equipment. • Partner with the internal technology team to support investigation of any potential internal anomalous behavior. • Manage the lifecycle of company devices — primarily laptops — from procurement and provisioning through reuse and secure disposal. • Standardize device build configurations aligned to security and compliance requirements. • Ensure all devices meet required security baselines: disk encryption, EDR, OS patching, and local admin controls. • Collaborate with the people team to deliver a consistent, high-quality onboarding experience for new hires. • Prepare and ship devices; create accounts and assign role-based access. • Enroll users and devices in required security and identity systems. • Own the technical offboarding process: account disablement, access removal, data handoff, and device recovery. • Maintain and regularly refine onboarding and offboarding checklists to reduce risk and ensure nothing falls through the cracks. • Serve as an additional technology team contact for key IT and security vendors. • Help manage the inventory of software licenses and SaaS subscriptions, ensuring the right number of seats and tiers. • Identify and reclaim unused licenses; flag opportunities to consolidate or optimize tools. • Track renewals and entitlements; support finance and leadership on budgeting and capacity planning. • Maintain and update IT and InfoSec policies in collaboration with the CTO and the broader technology team. • Ensure policies align with how the environment is actually configured, closing gaps between written policy and practice. • Maintain clear, current documentation on architectures, standards, and procedures. • Monitor the health of core IT systems and security controls; respond to alerts and anomalies. • Identify recurring issues and drive root-cause fixes rather than one-off workarounds. • Look for opportunities to automate repetitive tasks — through scripts, workflows, policy templates, or AI-assisted tools. • Stay current on best practices for identity, endpoint security, and M365 administration.