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Headquartered in Philadelphia, Pennsylvania, Comcast was established in 1963 as a single-system cable company. Over the years, Comcast experienced tremendous gr
Virtual - Outbound Business Sales Representative
Location
Georgia
Posted
79 days ago
Salary
$16 - $30 / hour
Seniority
Mid Level
Job Description
Virtual - Outbound Business Sales Representative
Comcast
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. ** Selling Comcast Business Mobile is a requirement ** ** Wireless experience strongly preferred ** ** Working a sales funnel is a requirement ** Core Responsibilities - Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers. - Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics. - Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills. - Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads. - May partner with field to provide referral of complex opportunities to the outside sales organization. - Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately. - Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled. - Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team - make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: - This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity Salary: Base Pay: $16.35 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $30.77 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Continuing education stipend, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Flexible Spending Account (FSA), Generous parental leave, Generous PTO, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Online course subscriptions available, Onsite gym, Paid holidays, Paid industry certifications, Paid sick days, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Return-to-work program post parental leave, Tuition reimbursement, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Work from home occasionally, Fertility benefits, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, In-person all-hands meetings, Summer hours, President's club, Employee awards, Diversity recruitment program, Transgender health care benefits, Personal development training, Flexible time off, Floating holidays, Bereavement leave benefits
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