Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. We're looking for a Localization Project Manager based in Ireland or the UK to join our Managed Services team. In this role, you'll own the end-to-end localization lifecycle for a portfolio of enterprise clients, serving as both their operational point of contact and a key contributor to how our team delivers value. This is a role for someone who brings real localization experience, thrives in a fast-paced, remote-first environment, and is energized by the challenge of balancing operational precision with strong client relationships. You Will - Serve as the operational point of contact for assigned clients, building trusted relationships and managing expectations around timelines and scope - liaising with internal teams to address quality and other cross-functional needs - Design and optimize localization workflows within Smartling's platform and client-preferred project management and content management tools, overseeing the end-to-end job lifecycle and tailoring configurations to each client's unique requirements - Solve problems both independently and collaboratively, bringing a solutions-first mindset to client challenges and internal roadblocks - Drive continuous process improvements - documenting best practices, identifying automation opportunities, and championing changes that increase efficiency across the team You Have - 2+ years of experience in localization or translation project management, ideally within a managed services or agency environment - Solid understanding of localization file formats, content types, and CAT/TMS tooling - Strong client management skills: comfortable leading calls, navigating difficult conversations, and representing the team externally - Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker, or equivalent) - Experience coordinating with cross-functional teams across engineering, QA, and vendor management - Excellent organizational and time management skills, with sharp attention to detail and the ability to manage competing priorities across time zones - Strong written and verbal communication skills - A home office setup conducive for working remotely, and the ability to work effectively as a remote team member* Preferred but not required - Hands-on experience with Smartling or a comparable TMS platform - Experience in a SaaS or platform-based localization environment - Fluency or working proficiency in a second language - Interest in language, technology, or global content strategy You Are - Adaptable. Quick to learn new tools and comfortable in a fast-paced, remote-first environment - Problem Solver. Manages competing priorities and turns ambiguous client needs into clear, executable plans - Detail-oriented. Keeps the behind-the-scenes work organized, accurate, and on track - Customer Focus. Proactive with clients’ needs and communicates with clarity across teams and time zones - Accountable. Delivers organized, accurate work consistently — from behind-the-scenes coordination to client-facing communication You Will Enjoy - Freedom 🏡 - we are remote-first - Growth - an opportunity to learn and advance your career - Wealth 💰 - we offer a competitive salary & pension matching - Wellness - company-sponsored Health plan & paid sick leave - Balance - flexible PTO + 10 bank holidays - Culture 🤝 - an energetic, value-driven, and fun culture and team spirit - Bonus - employee referral programs and Apple equipment Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.