• Establish Relationships: Identify, engage, and nurture President/Provost/C-level relationships built on trust, develop customer champions, and identify key stakeholders. • Strategic Partner: Become the customer's strategic advisor who understands their challenges (at different levels) and can communicate the positive outcomes of working with Civitas. • Retention: Negotiate renewal contracts that maximize growth & term length within account, including upsells, additional products and services (paid support, training, custom development etc) • Success Plan: Identify strategic goals tied to student outcomes (based on customer feedback and knowledge of account). Create a plan (based on actions) that leverages the use of Civitas products & services to directly impact those outcomes. Provide management/oversight on execution of plan through agreed upon timeline, by leveraging internal resources/teams and utilizing our in house domain experts to support customers progress as outlined in the Success Plan. Successful Success Planning and execution will be measured by the health of the relationship, maximizing the customers ROI and the successful renewal of the contract. • Salesforce: Manage and track KPI’s and all contract data in Salesforce – including customer health score, all meeting notes, stage, cross-team communications, renewal and x-sell/upsell commitments, accurately report ACV and close dates • Growth: Responsible for identifying highly qualified x-sell opportunities for additional products and services. Includes successful price increases during renewal period when applicable • Success Stories: Identify customers who have great success stories and potential as references for RFP’s, sales team needs and conference speakers

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Regional Director, ZTB Branch (EMEA & APJ)About ZscalerThe Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. Who You AreYou thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. The RoleWe're looking for an experienced Regional Director to join our Sales and Go-to-Market team. As the "GM" of your business, you will be responsible for driving the strategy and execution for our Zero Trust Branch specialist sales organization across the EMEA and APJ theaters. - Reporting Line: Global Vice President, ZBT Branch - Direct Reports: Sales specialists is EMEA and APJ - Location: Hybrid London based (#LI-Remote) Key Responsibilities - Talent Leadership: Recruit, hire, and develop world-class specialist sales talent in EMEA and APJ. Build individualized development plans and provide consistent coaching to motivate the team to overachieve on targets. - Business Management: Operate as the GM of your territory; create comprehensive plans for success and maintain high accuracy in monthly, quarterly, and yearly forecasting. - Matrix Collaboration: Align with regional sales leadership, field sales, marketing, and partners to prioritize revenue attainment within a complex, matrixed organization. - Cross-Functional Impact: Engage directly with Product Management, Product Marketing, and Services to advocate for field needs and drive continuous performance improvement. QualificationsMinimum Qualifications - Experience: 10+ years of full-cycle sales experience within the software or security industry. - Leadership: 3+ years of leadership experience managing a team. - Regional Scope: Proven experience managing sales teams across both EMEA and APJ regions. - Executive Presence: Progressive selling experience engaging with accounts and closing deals at the C-Level. - Education: Bachelor’s degree or equivalent professional experience. Preferred Qualifications - Specialization: Experience leading a product specialist sales team or prior experience as a product sales specialist in a matrix environment. - Domain Expertise: Recent experience in the Zero Trust Branch industry with a passionate, informed point of view to share with customers and partners. - Analytical Skills: Proficiency in data-driven territory management and planning. #LI-FO1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

• Develop, own, and execute a comprehensive growth strategy to acquire, engage, and retain paying subscribers and modding communities across the platform. • Define and track key performance metrics (MRR, retention, churn, LTV, CAC), using signs to drive continuous optimisation and improvement. • Partner with product, content, marketing and community teams to optimise the end to end user journey and experience, from onboarding through to long term engagement and retention. • Lead our approach to community-led ecosystem expansion, positioning Nexus Mods as the modding platform for all games, communities and users across all markets. • Develop and execute a full funnel advertising strategy, balancing short term acquisition goals with long term brand and community growth, and continuously test and iterate on messaging, formats, and targeting to improve efficiency and scale. • Work closely with the content and community teams to identify emerging trends and build strategies that drive both acquisition and retention. • Identify, negotiate, and secure strategic partnerships that drive user growth, revenue, and market positions, managing relationships from deal origination through to execution and performance. • Conceptualise, validate, and launch new revenue streams aligned with user behaviours and platform dynamics (e.g. new premium features, creator monetisation tools), ensuring strong product market fit and scalable unit economics. • Champion a test and learn approach across growth and monetisation, using rapid experimentation and data to uncover and scale new growth levers. • Partner with the data team to build dashboards, run experiments, and embed a culture of data driven decision making.

• Act as a strategic advisor to clients, in partnership with account management teams, drive product adoption, build advocacy, and create referenceable accounts • Support new sales efforts by participating in deal cycles and consulting with prospects on the immigration process and digital transformation, as well as identifying and pursuing cross-sell opportunities for Mitratech’s workflow and document automation products • Support account management teams on renewals, upsell, and cross-sell strategy, including expansion into workflow automation and document management solutions across the broader client base • Stay current on global immigration trends and act as an internal subject matter expert on how substantive or technological changes in the industry should influence Mitratech’s immigration products and market positioning. • Partner with Product Management to define and prioritize the immigration product roadmap, translating client feedback, market trends, and regulatory developments into actionable product requirements • Provide competitive intelligence and market positioning insights to inform the go-to-market strategy for immigration and adjacent Mitratech products • Represent Mitratech in marketing activities and industry events as an industry and product expert • Create and publish thought leadership content to enable demand generation efforts • Lead internal training on immigration-related topics, trends, and content • Drive partnerships with immigration industry-related organizations, including adjacent software providers.