• Drive strategic, tactical, and operational planning across large-scale projects — tasks, deliverables, dependencies, resources. • Create, execute, and communicate project plans covering scope, schedule, staffing, quality, risk, budget, and procurement. • Mitigate risks, resolve issues, close resource gaps, and keep initiatives aligned to strategic objectives. • Establish intake, grooming, assignment, and management processes for engineering tasks and tickets. • Review project financials, monitor variances, and manage change controls. • Facilitate team meetings, workshops, and stakeholder reviews; produce clear notes and follow-ups. • Define and continuously improve PM processes, methodologies, and tools. • Measure project performance using appropriate systems and techniques.

• Participate in project scope, goals, deliverables, and success metrics • Develop and manage project plans, schedules, and resource allocation ensuring successful completion of projects • Lead project teams and facilitate effective collaboration across cross-functional teams including Sales, Customer Success, Solutions Consulting, and Product • Proactively identify and mitigate risks, issues, and dependencies • Clearly communicate project status, decisions, and updates to to ensure alignment across stakeholders • Ensure quality and compliance with organizational standards • Drive continuous improvement in project processes and workflows for successful adoption • Engage with external partners and vendors as needed to ensure seamless integration and delivery

• Driving system demonstrations and training to client business users. • Facilitating all necessary team meetings (sprint planning, daily standups, sprint reviews/retrospectives, etc.) • Facilitating Agile release planning and helping the PO manage the release backlog. • Coaching the team in Agile relative estimation techniques, cross-functionality and self-organization • Identifying, managing, and mitigating project issues and risks • Supporting and educating the Product Owner, especially with respect to defining and prioritizing the product backlog • Ensuring transparency into the team’s work through the Sprint Backlog, Burndown Chart and other Agile metrics • Leading by example - knowing when, and how, to push for more results • Proactively identifying and removing impediments that interfere with the ability of the team to deliver Sprint commitments • Being the coach and all around advocate for Agile delivery methodology amongst project team and client stakeholders • Influencing software development lifecycles (plan, design, development, testing, and deployment) and work with both the business and technology teams • Facilitating necessary team meetings including Sprint Planning, Daily Standups, Sprint Reviews & Retrospectives, along with ensuring effective backlog refinement • Conducting business analysis and translating business requirements to customer experience and development needs • Building roadmaps and advising clients on future strategies and execution • Providing recommendations catered to client industries and their customers

Role Description You'll track projects, coordinate stakeholders, and make sure nothing falls through the cracks. You'll own the project board, run weekly standups, chase dependencies, and produce clear status updates for leadership — so everyone knows what's happening and what's next. - Maintain the project board in Asana or ClickUp and keep it current - Facilitate weekly standups and async check-ins across time zones - Track milestones, flag delays early, and help teams unblock - Produce clear status updates and project summaries for leadership - Coordinate documentation: decisions, action items, retrospectives Qualifications - Highly organised — you've managed projects or complex workloads before - Clear, concise communicator in written English - Comfortable with project management tools (Asana, ClickUp, Notion, etc.) - Proactive — you chase things before they become problems Requirements - Experience in a coordinator or operations role (nice to have) - Familiarity with e-commerce workflows (nice to have) - Any project management certification (PRINCE2, PMP Foundation, etc.) (nice to have) Benefits - $750–$1,100 USD/month - Fully remote - Real project ownership from day one - 20 days leave plus public holidays - Cross-functional exposure across a growing e-commerce business