• Develop and maintain functional expertise in the development and delivery of training of assigned content area(s) • Serve as facilitator for a variety of training programs • Deliver specific learning opportunities to drive engagement and build organizational capability • Track training program effectiveness and completion rates • Provide high impact training through all available modalities, including virtual asynchronous, virtual live, and in person depending on business need • Partner with the assigned business units to communicate and drive successful unit wide training • Deliver and maintain an integrated training curriculum that supports business priorities and strategies • Assist in evaluating training program effectiveness; utilize evaluation data to recommend changes in instructional objectives, content and methods • Assist in the management and use of an enterprise wide knowledge base • Provide input on prioritizing company-wide training program initiatives • Assist in collecting statistical data, metrics, etc. for administrative/quality improvement purposes as related to training activities and quality assurance reviews • Perform audits of knowledge base articles and email communications for assigned content areas • Monitors the progress of trainees and maintains records training and development activities assessing attendance, certification, assessments, and retraining requirements.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Do you want to join a dynamic, creative team? Samsara’s Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally. As a Sr. Training Specialist, you’ll help customers derive immediate value from our connected operations platform, ensuring success throughout their journey. Across one many trainings, on-site events, and strategic engagements, you’ll train customers how to make the best use of our platform, develop programs to support their organization’s operational goals, and succeed in their roles - no matter how large their organization is or which industry they work in. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. This position requires travel up to 25% of the time and proximity to an international airport. Relocation assistance will not be provided for this role. You should apply if: - You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. - You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. - You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. - You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. - You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: - Produce new and leverage existing training materials as needed and in accordance with team standards and brand guidelines - Deliver engaging live and recorded training sessions to new and existing customers at small engagements and large, in-person events - Demonstrate expertise on across the Samsara platform and show facility in answering a range questions from customers during their training - Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events - Consult with customers to understand and tailor training content to meet their needs and organizational goals - Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices Minimum requirements for the role: - Excellent communication skills, and especially strong presentation and facilitation skills. You have the ability to communicate sophisticated business software processes effectively and in a way that connects with customer priorities both in your verbal delivery and in the materials you produce. - Strong interpersonal skills - You connect well with others whatever their level within an organization - Experience delivering training (and making it dynamic) at both virtual and live customer events - Ability to manage your own work and to teach yourself new products independently. Work without supervision and as part of a team - Ability to prioritize and effectively handle multiple projects and tasks concurrently. - An eye for detail and polish - 3-4 years experience teaching or delivering training - Ability to travel 15-20% time An ideal candidate also has: - Experience supporting Enterprise customers across multiple regions/markets The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $80,622.50—$108,400 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

• Design and develop end‑to‑end training solutions to support tool and system implementations • Write clear, concise step‑by‑step instructions, user guides, and standard operating procedures • Create job aids, quick‑reference guides, posters, and visual aids to support performance in the flow of work • Design and develop training materials such as presentations, eLearning modules, workshops, and facilitator guides • Partner with business stakeholders, SMEs, and project teams to assess training needs and define learning objectives • Apply instructional design best practices to ensure materials are effective, user‑centered, and aligned to business outcomes • Incorporate visual design principles to produce polished, professional, and easy‑to‑use deliverables • Manage multiple projects and timelines while maintaining quality and consistency • Gather feedback and continuously improve training content based on learner and stakeholder input

• Lead the development and execution of the BPO onboarding and upskilling curriculum strategy. • Collaborate with BPO leadership and internal teams (QA, Workforce Management, Ops) to align training objectives with operational realities. • Own training delivery plans for new site launches and major change events, including timelines, dry-runs, and cutover coordination. Partner with site leaders to ensure trainers have the tools, environments, and time needed to execute training plans effectively. • Use QA scores, CSAT, and ramp-to-proficiency data to identify performance gaps and prioritize training interventions. • Partner with Instructional Designers to define facilitation requirements and provide feedback loops to improve course content. • Deliver TTT sessions and certification workshops to ensure BPO trainers are equipped to meet delivery standards. • Support BPO trainer communities through regular forums and structured coaching to share best practices across regions. • Maintain a "Partner Training Playbook" and ensure consistent training environments, tools, and evaluation criteria across all sites.