• Design and develop end‑to‑end training solutions to support tool and system implementations • Write clear, concise step‑by‑step instructions, user guides, and standard operating procedures • Create job aids, quick‑reference guides, posters, and visual aids to support performance in the flow of work • Design and develop training materials such as presentations, eLearning modules, workshops, and facilitator guides • Partner with business stakeholders, SMEs, and project teams to assess training needs and define learning objectives • Apply instructional design best practices to ensure materials are effective, user‑centered, and aligned to business outcomes • Incorporate visual design principles to produce polished, professional, and easy‑to‑use deliverables • Manage multiple projects and timelines while maintaining quality and consistency • Gather feedback and continuously improve training content based on learner and stakeholder input

• Lead the development and execution of the BPO onboarding and upskilling curriculum strategy. • Collaborate with BPO leadership and internal teams (QA, Workforce Management, Ops) to align training objectives with operational realities. • Own training delivery plans for new site launches and major change events, including timelines, dry-runs, and cutover coordination. Partner with site leaders to ensure trainers have the tools, environments, and time needed to execute training plans effectively. • Use QA scores, CSAT, and ramp-to-proficiency data to identify performance gaps and prioritize training interventions. • Partner with Instructional Designers to define facilitation requirements and provide feedback loops to improve course content. • Deliver TTT sessions and certification workshops to ensure BPO trainers are equipped to meet delivery standards. • Support BPO trainer communities through regular forums and structured coaching to share best practices across regions. • Maintain a "Partner Training Playbook" and ensure consistent training environments, tools, and evaluation criteria across all sites.

Role Description CIMT College is looking for someone to teach the PG Business Management program. This program is registered with the Ministry of Colleges and Universities. The successful candidate would be required to follow CIMT College’s policies and procedures. Courseware, resources, evaluations, and daily lesson plans are provided in an Instructor Manual. The Instructor is responsible for following the provided instructor manuals and using the resource materials to train students with the required knowledge and skills to prepare them for employment in the field. CIMT College places a premium on professional conduct, combined with excellence in classroom instruction, with primary emphasis on hands-on training. Duties and Responsibilities - Demonstrate a thorough and accurate knowledge of the field - Instruct curriculum using only pre-authorized and provided materials - Teach students using a diverse and systematic plan of lectures, presentations, demonstrations, discussion groups, laboratory work, case studies, independent or group projects - Employ appropriate adult teaching and learning strategies to communicate the subject matter to diverse students - Administer and mark quizzes, assignments, exams and/or other assessments to monitor and evaluate students’ progress according to guidelines and procedures - Evaluate student performance fairly and consistently and return student marks promptly - Provide feedback on student performance - Arrange feedback from students on the instructor, content, and facility at the end of each course - Demonstrate sensitivity to student needs and individual circumstances in a multi-cultural environment - Resolve student complaints and concerns with a positive and professional attitude - Maintain attendance records accurately - Assure that classrooms are left in a clean and orderly fashion at end of class without loss of or damage to equipment or other resources - Provide support to the admissions team with potential students who have questions about the program or future career - Participate in scheduled meetings and annual events like graduation - Maintain confidentiality of student privacy and information - Stay current in the subject matter through professional development - Display an attitude of teamwork and problem solving - Perform other related duties as required Qualifications - Have 48 months of work experience in the vocation - OR Have 36 months of teaching experience in the vocation and 24 months of work experience in the vocation - OR Have 24 months of work experience in the vocation AND - Hold a Bachelor degree from a Canadian university or an equivalent degree - Graduate of a College of Applied Arts and Technology or equivalent - Graduate of a registered OCC or equivalent - Meet Instructor qualification standards as outlined in the Regulations to Ontario Career Colleges Act, 2005 - Must be available to teach online as per the accepted schedule Requirements - Knowledge of Microsoft Word, Excel, PowerPoint and database systems - Excellent oral and written communication to present information in a way that students will understand as well as adapt to the different learning styles - Professional business attire and interpersonal skills to act as a mentor and role model - Online teaching (training provided, but computer skills are essential) Benefits - Base Salary- CAD $20-22/hr - Working Hours- Mon to Fri 5pm to 10pm Accessibility and Equal Employment Opportunity statement CIMT college is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. We are pleased to consider all qualified applicants for employment regardless of, in particular, race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other legally protected factors. CIMT College is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. We believe and support barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require an accommodation (including, but not limited to, the application process, the interview location etc.) during the hiring process, please email our Human Resources department at hr@cimtcollege.com for further assistance and information. We thank all applicants in advance for their interest in this position. However, only those selected for an interview will be contacted by the Talent Acquisition Team.

Role Description Som utbildare hos oss är din huvudfokus att leverera utbildning inom ditt expertområde. Vi tar hand om logistiken och administrationen kring uppdragen, så att du kan ägna all din energi åt att ge studenterna den bästa möjliga utbildningen. Rollen innefattar utbildningsplanering, undervisning (både på distans) samt handledning. Utbildningen planeras och genomförs i samarbete med respektive yrkeshögskola samt utbildningsledare för att säkerställa kvalitén på undervisningen. Vi söker en utbildare till en YH-utbildning inom stödpedagogik med fokus på människans utveckling genom livet. Om uppdraget - Distansundervisning - 4 timmar lärarledd tid per vecka - Totalt kursansvar motsvarande ca 20 timmar/vecka - Ansvar för material, examination och rättning - Uppdragets längd är 6 veckor Om kursen Kursen ger förståelse för människans utveckling ur ett psykologiskt, socialt och kulturellt perspektiv. - Psykisk, fysisk och social utveckling genom livet - Salutogent förhållningssätt och KASAM - Mångfald och integration - Kulturens påverkan på individen - Samverkan med närstående och nätverk Qualifications - Har erfarenhet från arbete inom LSS eller liknande verksamhet - Har kunskap inom psykologi, socialt arbete eller beteendevetenskap - Har ett salutogent perspektiv i ditt arbetssätt - Har erfarenhet av att utbilda eller handleda Benefits - Möjlighet att vara med och påverka dina uppdrag samt flexibiliteten att kunna styra din tid med både kortare och längre uppdrag. - Konkurrenskraftig lön som möter din kompetens. - En möjlighet att fokusera helt på din passion för att utbilda. - Stöd från ett team av kompetenta kollegor som hjälper till att forma och strukturera utbildningsprocessen. - Vi ser varje medarbetare som en del av vår arbetsfamilj och tror på att bygga starka relationer. - Hos oss är arbetsklimatet lika viktigt som kompetensen – vi strävar efter en rolig och trivsam arbetsplats där varje individ känner sig värderad. Company Description Känner du att detta är ett uppdrag för dig? Ansök idag för att se till att du är med på resan för att forma dina framtida kollegor!