• Own day-to-day METRC operations across all active warehouse facilities (NorCal, SoCal, Nevada, New York), including package creation, manifest generation, transfer templates, and driver assignments. • Reconcile METRC inventory against physical inventory and WMS records on a recurring cadence; investigate and resolve variances, missing packages, untagged product, and transfer discrepancies. • Resolve METRC errors in real time (rejected transfers, incorrect weights, mis-tagged packages, voided manifests) and coordinate corrections with warehouse and CX teams. • Maintain clean METRC hierarchies: package tags, item categories, strain entries, lab result associations, and waste/destruction entries. • Process finalized transfers, receiving, adjustments, and destruction events in METRC within state-mandated timeframes. • Serve as the in-house METRC subject matter expert and first line of support for warehouse and CX teammates running transactions in the system. • Apply DCC (CA), CCB (NV), and OCM (NY) distributor regulations to live operational decisions: manifest rules, transfer windows, transportation requirements, labeling, and storage standards. • Maintain a compliance calendar covering state license renewals, regulatory reporting deadlines, and facility-level obligations; execute renewals and filings on time. • Track and apply operational changes from state rulemakings as they take effect (bulletins, emergency regulations, guidance documents), translating them into what the warehouse needs to do differently tomorrow. • Act as the primary operational point of contact for routine state regulator communications at the license/facility level. • Own the compliance vetting process for incoming brands and retailers: verify active state licenses, collect COAs, review product manifests, and flag non-compliant items before they enter the Nabis network. • Maintain and enforce Nabis Compliance Form requirements (licenses, W9s, COAs, banking documentation). • Maintain a live license database for all active partners with automated renewal alerts; proactively chase expiring licenses. • Verify license status in state systems (DCC license search, CCB portal, OCM portal) and keep partner records synced with state sources of truth. • Ensure all product labeling, packaging, and COA standards are met prior to order fulfillment in each state. • Manage COA tracking across all inventory batches; coordinate holds, rejections, and remediation with brands and warehouse teams. • Coordinate state-mandated compliance testing with third-party labs and ensure results are correctly associated with METRC packages. • Run recurring audits of inventory records, waste/destruction logs, and transfer logs; identify gaps and drive them to closure. • Manage Nabis’ response to scheduled and unannounced state inspections across all facilities; serve as the on-site/virtual point of contact when regulators arrive. • Keep each facility inspection-ready at all times: METRC in sync, records current, labeling correct, storage compliant. • Document findings from every inspection and drive corrective actions to completion.

• Own and drive the product compliance function end-to-end, ensuring all new and existing product features comply with applicable federal and state laws and regulations governing Sezzle’s consumer lending, BNPL, and payment products. • Serve as the embedded compliance partner exclusively supporting the Product team to advise on compliance requirements during product development cycles; serving as a compliance partner from ideation through launch and post-launch iteration. • Champion the adoption of AI-powered compliance and RegTech tools – including automated regulatory change monitoring, AI-assisted product review workflows, and smart audit trail systems; to scale the product compliance function’s capacity and enable deeper analytical coverage across the product portfolio. • Leverage AI research tools to maintain current awareness of regulatory developments affecting consumer-facing product features, including changes to FCRA, TILA/Reg Z, EFTA/Reg E, UDAAP, ECOA/Reg B, TCPA, state consumer protection laws, and emerging regulations governing BNPL products. • Partner with the product leadership to discuss and anticipate regulatory change, sequencing compliance work alongside feature development, and ensure the organization is never caught flat-footed by new requirements. • Conduct product-level regulatory compliance risk assessments for new features and product changes; identify control gaps, evaluate the compliance impact of product decisions, and develop risk mitigation strategies that allow the business to move quickly without cutting corners. • Develop and maintain product compliance standards and control frameworks that define how regulatory requirements translate into product design decisions, feature specifications, and release criteria. • Collaborate with product managers, engineers, and UX designers to translate compliance requirements into actionable acceptance criteria, user story guardrails, and practical implementation guidance that product teams can execute against. • Lead product-level compliance review and sign-off for features touching consumer disclosures, adverse action, credit reporting, payment authorization, marketing claims, and data use — ensuring each release meets requirements. • Establish and oversee post-launch product compliance monitoring protocols to assess whether deployed features operate as intended from a regulatory standpoint, and identify defects or drift requiring corrective action. • Ensure product compliance issues are recorded, tracked, and escalated appropriately, with clear ownership and timelines for remediation across the product and engineering teams. • Prepare and communicate product compliance reporting to senior leadership, and the Chief Compliance Officer, translating product-level compliance status and risk exposure into clear, executive-ready insights. • Develop and deliver product compliance training and awareness programs to product managers, engineers, and designers, using AI-assisted tools and digital formats to build compliance fluency across product development teams. • Champion a product culture where compliance is treated as a competitive advantage and quality standard — not a blocker — fostering a mindset across the Product organization that builds consumer trust through responsible design.

Role Description The Team Lead is responsible for overseeing the day-to-day operations of the credentialing team, ensuring accuracy, compliance, and efficiency across all credentialing activities. This role focuses on quality oversight, workflow coordination, and team support rather than direct credentialing production. - Provide day-to-day oversight of Credentialing Specialists, ensuring work is completed accurately, timely, and in alignment with established processes. - Monitor team performance, workload distribution, and turnaround times, identifying and addressing gaps or delays in real time. - Conduct routine quality reviews and audits of credentialing files to ensure compliance with internal policies and regulatory standards (e.g., CMS, Joint Commission). - Analyze credentialing data and reports to ensure accuracy, completeness, and data integrity, identifying trends, risks, and areas for improvement. - Serve as a primary escalation point for complex credentialing issues, providing guidance and resolution support to team members. - Oversee and coordinate daily workflow operations, ensuring efficient processing of initial applications, reappointments, and expirables. - Support audit readiness efforts, including preparation for internal and external reviews. - Assist with training, onboarding, and ongoing coaching of Credentialing Specialists to promote consistency and adherence to standards. - Collaborate with leadership to provide performance insights, reporting, and recommendations to improve team efficiency and quality. - Partner with cross-functional teams to resolve credentialing barriers and support operational initiatives and process improvements. - Monitor compliance with HIPAA, data security, and confidentiality requirements. - Support onboarding of new facilities, including system setup, workflow alignment, and documentation requirements. - Oversee and support completion of credentialing-related system tickets and requests (e.g., ServiceNow). Qualifications - High school diploma or equivalent, or combination of education and experience required for the job. - Minimum 3+ years of credentialing experience within a healthcare system environment. - Strong knowledge of medical staff credentialing processes, including provider enrollment, privileging, and reappointment cycles. - Working knowledge of regulatory and accreditation standards (e.g., CMS, Joint Commission, NCQA). - Demonstrated ability to review credentialing files for accuracy, completeness, and compliance. - Experience working with medical staff leadership, providers, and internal stakeholders. - Strong attention to detail with the ability to identify discrepancies, trends, and risks. - Ability to manage multiple priorities in a fast-paced, high-volume environment. - Effective communication skills with the ability to support, guide, and influence team members. Requirements - Experience in a Centralized Verification Organization (CVO) or shared services credentialing environment. - Prior experience in a lead, mentor, or SME capacity within a credentialing team. - Experience supporting audit readiness and quality assurance processes. - Proficiency with credentialing systems (e.g., CredentialStream, Cactus, MD-Staff, or similar). - Intermediate Microsoft Excel and reporting skills. Benefits - Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. - Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. - Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. - Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). - Professional Development: Ongoing learning and career advancement opportunities.

• Lead Consumer Compliance Advisory function as part of Compliance Advisory & Risk organization • Manage team of professionals including Consumer Lending Compliance, Deposits & Payments Compliance, CRA, Fair Lending and Complaint Management • Develop and mentor Advisory team focused on strategic thinking and business partnership • Build advisory culture that enables business growth while ensuring consumer protection • Lead consumer compliance due diligence and advisory for all fintech lending, BaaS, and payments partnerships • Review and approve partner loan programs, underwriting criteria, pricing, disclosures, and servicing practices • Assess TILA, ECOA, UDAAP, RESPA, and state lending law compliance for partner programs • Conduct comprehensive review of partner marketing materials, applications, and customer communications • Establish consumer compliance requirements for partnership agreements (SLAs, monitoring, reporting) • Design ongoing consumer compliance monitoring frameworks for active fintech partnerships • Review partner complaint data monthly and identify systemic consumer compliance issues • Sign off on consumer compliance approval for high-risk partnership onboarding • Monitor CFPB guidance on sponsor bank responsibilities and adjust frameworks accordingly • Present fintech partnership consumer compliance risk to executive management • Design fair lending risk assessments for lending products in coordination with CRA & Fair Lending