• Create intelligent agents with Copilot Studio and integrate them with business workflows using Power Platform. • Develop applied AI solutions by integrating APIs, data, and automations.

• Function as an integral part of the card conversion team, assisting as assigned to projects and address client support issues. • Assist in creating, maintaining and updating existing C++ software for data modification within Db2 environments. • Work with cross-functional teams to confirm project requirements by reviewing software objectives, input data, and resulting output. • Completes functional testing of software prior to code review and client delivery. • Support data migration by performing data cleanup, basic troubleshooting, and executing predefined programs. • Perform revision, repair, or improvement of existing programs to increase operating efficiency or adapt to new requirements. • Write and optimize Db2 SQL queries to retrieve and analyze data. • Completes functional testing of software prior to code review and client delivery. • Preserve and optimize quality through testing as required. • Participate in weekly meetings and code reviews to discuss project status and learn best practices from senior developers. • On call support, outside working hours, for client projects. • Create clear technical documentation for new, enhanced, and existing software to facilitate knowledge transfer. • Perform other job-related duties as assigned.

Role Description We are seeking a Senior Application Developer with strong expertise in cloud-native backend development and hands-on experience integrating modern AI/ML and Generative AI (GenAI) technologies. This role is ideal for engineers who excel at building scalable, high-performance backend systems using Java (Spring Boot) and/or Node.js, applying DevOps best practices, and developing event-driven, real-time applications. The position offers the opportunity to collaborate closely with data scientists and AI engineers to design, integrate, and scale intelligent, AI-powered platforms. Key Responsibilities - Design, architect, and develop scalable cloud-native applications using Java (Spring Boot) and/or Node.js. - Build and maintain microservices-based architectures with robust inter-service communication using REST, gRPC, and messaging patterns. - Develop event-driven systems leveraging messaging platforms such as Apache Kafka or RabbitMQ. - Containerize applications using Docker and manage deployments with Kubernetes. - Define and implement CI/CD pipelines using tools such as Jenkins, GitHub Actions, or Azure DevOps. - Leverage cloud-native services from AWS, Azure, or GCP, including serverless functions, managed databases, and observability solutions. - Design and implement data persistence strategies using NoSQL databases such as MongoDB, DynamoDB, or Cassandra. - Collaborate with AI/ML teams to integrate machine learning models as REST APIs or microservices. - Integrate GenAI platforms including OpenAI, Azure OpenAI, AWS Bedrock, Vertex AI, or custom LLM solutions to enable intelligent features. - Contribute to architectural decisions related to scalability, security, resilience, and fault tolerance. Qualifications - 6+ years of backend development experience using Java (Spring Boot) and/or Node.js. - Strong expertise in microservices architecture, RESTful API design, and event-driven systems. - Hands-on experience with Docker and Kubernetes for container orchestration. - Solid experience implementing CI/CD pipelines and DevOps automation. - Deep understanding of asynchronous messaging systems such as Apache Kafka or RabbitMQ. - Proficiency with NoSQL databases and an understanding of their performance and consistency tradeoffs. - Strong grasp of cloud-native design principles including stateless services, scalability, and resiliency. - Experience working with cloud platforms such as AWS, Azure, or GCP (e.g., Lambda, Fargate, GKE, Azure Functions). Preferred / Bonus Skills - Proficiency in Python for scripting, automation, or API development. - Experience collaborating with AI/ML teams or supporting model deployment workflows. - Exposure to ML pipelines, model serving, and versioning using tools such as TensorFlow Serving, FastAPI, or similar. - Familiarity with GenAI frameworks and platforms, including: - OpenAI APIs (e.g., GPT-4, ChatGPT) - Hugging Face Transformers - Azure OpenAI, AWS Bedrock, Vertex AI - LangChain, LlamaIndex, and Retrieval-Augmented Generation (RAG) architectures - Experience building LLM-powered features such as chatbots, summarization, classification, or recommendation engines. - Knowledge of data engineering concepts including feature pipelines, embeddings, and vector databases (e.g., Pinecone, FAISS). - Relevant cloud (AWS/Azure/GCP) and/or Kubernetes certifications. Benefits - Work at the intersection of modern cloud engineering and AI-driven innovation. - Build platforms that combine microservices architecture with intelligent automation and GenAI capabilities. - Collaborate with a highly skilled, forward-thinking engineering and AI team. - Enjoy competitive compensation, flexible remote work, and strong career growth opportunities.

Role Description We are looking for a Senior Software Engineer to lead the design and execution of robust integration solutions within our BPaaS platform for healthcare payer clients. This role will drive system interface strategy and lead technical delivery across key client engagements using platforms like HealthEdge, Salesforce, and Edifecs. - Architect and implement scalable integration solutions for core payer workflows and data exchange. - Lead the design and optimization of APIs, ETL pipelines, and EDI file exchanges. - Partner with solution architects, engineering leads, and delivery teams to ensure project alignment. - Mentor junior developers and support code reviews, documentation, and knowledge sharing. - Monitor and resolve complex integration issues in production environments. - Ensure all solutions meet healthcare compliance standards including HIPAA and HITRUST. Qualifications - Bachelor’s or master’s degree in computer science, Engineering, or a related discipline. - 8–10 years of professional experience in software development and systems integration. - Expertise in at least two of the following platforms: HealthEdge, Salesforce, Edifecs. - Strong proficiency in Java, and advanced experience in either C# or C++. - Deep understanding of payer data formats, interoperability standards (EDI, HL7, FHIR), and payer platform workflows. - Proven experience in delivering large-scale integration solutions in healthcare environments. Preferred Qualifications - Experience with cloud-native tools (AWS Lambda, Step Functions, Azure Integration Services). - Proficiency in DevOps practices and tools (CI/CD, Docker, Terraform). - Agile development experience, with technical team leadership or project ownership. Requirements Firstsource maintains a Drug-Free Workplace. The company participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization. It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.