VP, Client Services

Client Services RepresentativeClient ServicesFull TimeRemoteLeadTeam 51-200Since 1988H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

42 days ago

Salary

0

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

VP, Client Services

True North

• Oversee the account management team, ensuring continued success of the client base through team development, client relationship management, and internal collaboration. • Manage and maintain relationships with marketing decision-makers in healthcare. • Coach the team in project management, contract management, account strategy, and issue resolution. • Collaborate with internal leaders on strategic initiatives and report to CEO on team progress.

Job Requirements

  • A minimum of 10 years in healthcare or marketing agency client services, with at least 3 years specifically focused on building and scaling client service teams.
  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • Proven ability to manage workload distribution and account allocation based on individual skill sets, cultural fit, and agency resourcing requirements.
  • Experience recruiting, hiring, and onboarding high-caliber talent that aligns with core values and delivers immediate impact.
  • A dedicated mentor capable of providing ongoing coaching on internal project management and external client navigation.
  • Ability to foster a culture of accountability regarding timelines, client lifecycle and revenue, and deliverables.
  • Expertise in managing contract reviews and renewal cycles, ensuring all financial reporting is accurately maintained within HubSpot CRM for senior leadership.
  • Ability to build and sustain 'trusted advisor' status with C-suite stakeholders and key decision-makers.
  • Deep understanding of the healthcare marketing ecosystem, specifically in performance media, SEO, measurement/analytics, and brand strategy.
  • Exceptional written and verbal communication skills, with the ability to command a room and present confidently in high-pressure situations.

Benefits

  • Flexible work schedules, 100% remote work, and unlimited PTO
  • A customer-centric culture that embraces excellence, urgency, diversity, creativity and open communication
  • A collaborative environment that fosters mutual respect and enhanced results
  • Cultivation of each team member’s talent and leadership abilities through continuing education, and a commitment to offering opportunities for internal career growth.

Related Job Pages

More Client Services Representative Jobs

NMDP logo

Nurse Coordinator

NMDP

We save lives through cell therapy.

Full TimeRemoteTeam 1,001-5,000Since 1987H1B No Sponsor

Role Description This role is responsible for providing comprehensive medical support to NMDP network and staff for all aspects of donor evaluation and management, donor and recipient adverse events, and investigations of quality incidents involving medical issues. The role serves as a liaison between the network and other NMDP departments to ensure proper quality procedures related to cellular products and to minimize organizational risk associated with quality incidents and adverse events. Qualifications - Knowledge of common medical diseases and disease management. - Knowledge of general health assessment. - Knowledge of collection and analysis of pertinent data and/or clinical findings. - Knowledge of health care confidentiality standards. - Knowledge of basic computer applications. - Ability to effectively summarize and communicate complex medical information. - Ability to evaluate health issues from various sources. - Ability to solve complex problems making timely and sound decisions. - Ability to demonstrate critical thinking skills. - Ability to exercise independent judgment utilizing appropriate resources. - Ability to handle multiple issues with flexibility and appropriate prioritization. - Ability to exhibit strong customer service skills. - Ability to show proficiency in computer software such as Microsoft Office programs. Requirements - Minimum Education: RN required; BSN preferred. - Five years’ experience as a nurse in medicine or a medicine subspecialty area unless BMT-specific, then two years. - Two years of experience in a position that involved quality assurance strongly preferred. - Clinical knowledge of health conditions and related treatments. - Requires some flexibility in work hours to meet business need. - Occasional travel to Coordinating Center in Minneapolis – 1-2x/year (if remote). Benefits - Medical, dental, vision, life and disability benefits. - Accident/critical illness/hospital benefits. - Well-being, legal, identity theft and pet benefits. - Retirement plans. - Paid time off/holidays. - Leave and incentive plans for eligible employees.

United States
$80K - $100K / year
Full TimeRemoteTeam 201-500Since 2017H1B No Sponsor

• Support users in Turkish, solving problems that arise during the lesson. • Resolving complex cases in chat or by calls • Assisting with translations into Turkish (instructions, clients’ responses templates etc) • Assisting with Non Assisted Support (chat bot)

Turkey
Job Closed
Beth Israel Deaconess Medical Center logo

Crisis Clinician Telehealth, Emergency Services

Beth Israel Deaconess Medical Center

Beth Israel Deaconess Medical Center is a leading medical care facility and a world-renowned teaching hospital of Harvard Medical School. The center has been th

Title: Crisis Clinician Telehealth, Emergency Services Location: Salem United States Employment: Full-time Hours/Week: 40 Shift: Evening Category: Behavioral Health Pay Range: $33.17 - $84,094.40 FLSA: Non-Exempt Req ID: JR94130 Job Description: When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Sign on bonus up to $3000 (pro-rated for part-time) Provides behavioral health crisis consultation services, care and assessment documentation for patients who present for services at the assigned hospital. Evaluations may be performed in the hospital either in-person or via telehealth. This position will be conducted remotely via telehealth. Responsibilities: 1. Provides behavioral health crisis consultation services and all related service delivery requirements for youth, adult and geriatric populations in a hospital-based setting. 2. Provides assessment, treatment interventions and crisis counseling. 3. Manage the acute phase of clients presenting in behavioral health crisis; assess, triage and refer clients to the appropriate services. 4. Develop and maintain collaborative working relationships with hospital-based staff and other providers (i.e. insurance companies, CBHC/MCI/CCS providers, PHP’s, Outpatient providers, etc.) in order to effectively serve all clients in crisis. 5. Utilize supervision effectively by sharing pertinent information and accept performance feedback to incorporate into work plan and recalibrate approach and make improvements. Seek and accept guidance to manage difficult cases. 6. Maintain current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs. 7. Answers telephone as needed and provides timely, appropriate assessment and determines next steps in support for clients with behavioral health needs. 8. Understands and abides by all emergency department performance specifications 9. Meets productivity standards as defined by estimated delivery of services (productivity is continuously assessed by program management). 10. Maintains a professional demeanor at all times. 11. Other related duties as assigned. Qualifications: - LICSW, LCSW, LMFT, LMHC, Licensed Psychologist, master's Level clinician, or psychiatric nurse (RN), required - Experience and training in emergency psychiatric services working with adults, youth and their families, including training in de-escalation strategies and emergency services system of care, preferred. - Effective communication and organizational skills, required - Proficient computer skills and the ability to complete documentation electronically is required Schedule: - Full time, 40 hours – Monday to Friday 3:00pm to 11:00pm Pay Range: $33.17 – $84,094.40 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Massachusetts
$84.1K / year
Global Elite Empire Consultants logo

Client Benefits Specialist

Global Elite Empire Consultants

Good Grief is focused on building a competitive remote sales team.

Role Description Looking for motivated individuals who want more out of their income and career. This is a remote opportunity where you’ll work directly with individuals who have requested help understanding their financial protection options. No cold outreach. If you’re someone who is competitive, coachable, and willing to put in the work, this can be a strong income opportunity with long-term growth. - Speak with clients who have requested information - Help families understand available benefit options - Guide clients through a simple enrollment process - Build long-term relationships and client portfolios Qualifications - Individuals tired of capped hourly income - Competitive, self-motivated people - Those willing to learn and follow a proven system - Sales experience is helpful, but not required Requirements - Those looking for a fixed hourly paycheck - Individuals unwilling to be coached - People who need constant supervision Benefits - Pre-qualified inbound leads (no cold calling) - Step-by-step training system (no experience required) - Remote work environment - Flexible schedule (full-time or part-time) - Ongoing mentorship and support - Performance-based income - Competitive commissions with unlimited potential - Opportunities for leadership and team-building Next Step If you’re open to learning more, apply to schedule a quick overview of the role and see if it’s a fit. All interviews will be conducted via Zoom video conferencing. (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Worldwide
Job Closed