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Novakid Inc logo
Novakid Inc

The Right Place to Start!

Client Support Manager

Client Services RepresentativeClient ServicesFull TimeRemoteSeniorTeam 201-500Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Turkey

Posted

45 days ago

Salary

0

Seniority

Senior

TurkishEnglish

Job Description

Client Support Manager

Novakid Inc

• Support users in Turkish, solving problems that arise during the lesson. • Resolving complex cases in chat or by calls • Assisting with translations into Turkish (instructions, clients’ responses templates etc) • Assisting with Non Assisted Support (chat bot)

Job Requirements

  • Knowledge of Turkish - C2
  • Knowledge of English (at least B2)
  • Experience of working in a language school welcome
  • Experienced PC user
  • Organizational skills
  • Ability to handle lots of information
  • Responsibility and care
  • Multi-tasking

Benefits

  • Remote work, you can work from almost anywhere
  • Full time work, 40 hours per week
  • 5 working days on, 2 days off; both weekend days are working days, and days off are during the week.
  • Working shifts 1:00 PM to 9:00 PM and from 8:00 AM to 5:00 PM, with evening shifts being more common.

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