• Monitor changes in federal, state, and local laws and ensuring adherence to CMS, HIPAA, and accreditation standards • Own ongoing compliance across all clinics • Lead surveys end-to-end: prep, execution, follow-up • Run quality committees, maintain documentation, and proactively close gaps • Translate regulatory requirements into clear, usable workflows • Build and maintain policies, procedures, and compliance infrastructure • Support new market launches (licensure, accreditation, certification) • Own core quality metrics (follow-ups, readmissions, documentation compliance) • Lead root cause analyses and drive improvement initiatives • Facilitate case reviews and quality forums • Own incident and grievance processes end-to-end • Build systems to track patterns and reduce risk • Conduct audits, identify gaps, and drive corrective actions • Maintain a clean, usable P&P library with strong version control

Role Description We are seeking a motivated and detail-oriented LVN/LPN to join our Remote Patient Monitoring Department (Night Shift). In this role, you will be responsible for supporting patients with real-time health monitoring, respond to alerts and deliver timely life-improving interventions, and educate and empower patients through ongoing care. - Conduct outbound phone calls to check in on patients and address health concerns (expected call volume ranges from 70 to 90 calls per day) - Handle inbound phone calls and route appropriately based on clinical urgency - Route non-clinical inbound calls to the appropriate departments across the company - Monitor and respond to Remote Patient Monitoring (RPM) alerts, escalating concerns when clinically indicated - Collaborate with providers to coordinate timely and effective patient care - Perform monthly wellness assessments and complete comprehensive chart reviews - Accurately document all patient interactions in our clinical platform in real time - Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, response times, and adherence to protocol standards - Maintain compliance with company policies and applicable regulations - Perform other duties as assigned AI Fluency Requirement – Non Negotiable: Nsight is an AI-first organization. Every member of our team is expected to actively use AI tools in their day-to-day work — not as a novelty, but as a core productivity multiplier. This role requires genuine curiosity about AI, comfort experimenting with tools like Claude, ChatGPT, and workflow automation platforms to support clinical documentation and care coordination tasks, and the judgment to know when AI helps and when it doesn't. If AI makes you uncomfortable, this is not the right role. Qualifications - Active LVN/LPN license required - Proficient with computers, EMRs, and telehealth tools - Strong communication and organizational skills - At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus) Requirements - Minimum internet speed of 50 Mbps download / 10 Mbps upload - Hardwired internet connection required - Speed test submission required during the offer process - Private, HIPAA-compliant workspace Schedule - This position operates on a 4-day work week structure, consisting of 10-hour shifts. - Must be available to work overnight hours. - Must be available to work rotating holidays throughout the year. - Requires mandatory coverage of a minimum of two (2) weekends per month. Training Requirements - All new hires must complete a comprehensive training program: - Duration: Five weeks - Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time - Attendance is mandatory to ensure readiness prior to independently supporting patients. Compensation & Benefits - Competitive base pay of $24-$26 per hour. - Shift Differentials: - Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET - Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET - Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday - Additional Compensation: - Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout. - Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals. - 5% Bilingual Pay Allowance - Benefits Include: - 11 Paid Company Holidays annually - Paid Time Off (PTO) - Medical, Dental, Vision, and supplemental insurance options - 401(k) Plan with 3.5% Company Match - Company-provided equipment Join Our Mission-Driven Team At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care. Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.

• Ensure continuous, compliant and timely regulatory submissions • Create and manage submission content plans in conjunction with Regulatory Affairs strategy and CMC leads, cross-functional colleagues, and global vendors, from initiation through to approval and dispatch, for all Regulatory submissions (IND, IMPD, NDA, MAA, Agency Responses, others) • Publish, validate, and transmit eCTD submissions to the gateway • Track regulatory commitments for assigned products • Schedule and coordinate, with contributing departments, the development of submission deliverables • Communicate directly with functional authors to obtain submission documents in a timely manner • Manage the publication and submission of regulatory documents in electronic common technical document (eCTD) format, and/or paper submissions, when required • Oversee the writing, review, implementation, and continuous improvement of standards, templates, and procedures related to the publishing, review, QC, transmittal, and archiving of paper and electronic regulatory documentation • Develop and maintain best practices, consistent with evolving FDA and international guidelines for electronic submissions • Serve as a contact for the maintenance of electronic document management systems and publishing tool used to support regulatory submissions, identifying system issues, reaching out to the appropriate resources and stakeholders, and coming up with solutions.

Title: OPS REGULATORY SPECIALIST II - 79900783 Location: Tallahassee FL United States Pay Plan: Temp Salary: $20.00 hour Temporary / Part-time (10:00 am - 2:00 pm) The Work You Will Do: - Responds to customer inquiries by providing general licensing status information and requirements for DBPR regulated professions & businesses with minimal assistance and submits an escalation referral when further action is necessary for resolution. - Answers incoming calls to the Customer Contact Center in a courteous and professional manner, assesses customer's inquiry, and provides accurate information in accordance with the department's policies and procedures as well as Florida Statutes and rules. - Responds to telephonic inquiries regarding licensing matters or questions related to Real Estate, Barbers, and Cosmetology, including responding to questions regarding continuing education requirements and fees. - Reviews information in the call center system, DBPR's intranet site and/or internet site, as well as laws and rules to provide responses to customer inquiries. Updates call center systems with accurate and current information; updating records with information pertinent to each caller including their name, phone number and other relative information regarding the customer's inquiry and the resolution offered. Your Specific Responsibilities: - Answers incoming calls to the Customer Contact Center in a courteous and professional manner, assesses customer's inquiry, and provides accurate information in accordance with the department's policies and procedures as well as Florida Statutes and rules. - Responds to telephonic inquiries regarding licensing matters or requirements, continuing education requirements, and fees. - Candidates will be required to answer at least nine (9) calls per hour (CPH). Knowledge, Skills, and Abilities: - Ability to communicate effectively verbally & in writing. - Ability to understand and explain statutes, rules and regulations. - Must be able to address and/or research inquiries regarding all DBPR licensing and regulation matters. - Ability to establish and maintain effective working relationships with others. - Knowledge of the techniques for handling complaints and dealing with the public. - Ability to understand and apply applicable rules, policies and procedures. Minimum Requirements: - Must have one (1) year of customer service experience. The Benefits of Working for the State of Florida: "Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: - State of Florida retirement package: 3% employee contribution required. - Nine annual paid holidays and one personal holiday - Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida - Ability to earn up to 104 hours of paid sick leave annually. - The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees. - The State of Florida provides a $25,000 life insurance policy to eligible employees. - Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc. - Tax deferred medical and childcare reimbursement accounts are available. - Tuition waiver program to attend an approved State of Florida College or University