• Define the product vision, strategy, and roadmap for a scalable platform that optimizes claims processing. • Build, hire, and lead a cross-functional team spanning technology, operations, and process excellence. • Lead end-to-end program development from concept to operational maturity, ensuring alignment with our strategic vision to streamline the provider claim processing experience. • Collaborate with internal stakeholders including sales, technology, product, and business teams to ensure cohesive platform design and implementation. • Track and report key performance metrics, ensuring alignment with business outcomes and vision. • Foster innovation and drive continuous improvement in both technology and process. • Support IMU leaders in development of account-specific workshops, demos, and strategic proposal creation. • Assist with development of ROI and value metrics to support sales. • Provide guidance on the requisite people, process, and technology to support program growth and operational excellence.

• Support end-to-end acquisition processes, from sourcing to closing • Assist with underwriting and deal analysis • Draft, submit, and track LOIs; manage PSAs and transaction documentation • Coordinate due diligence (leases, permits, financials, inspections, legal docs) • Support lender and loan documentation submissions • Track deal timelines, approvals, and closing milestones • Track development and construction budgets, milestones, and timelines • Coordinate contractor bids, vendor outreach, and ongoing communications • Maintain organized records related to development and construction activity • Maintain accurate bookkeeping and expense tracking • Prepare budget summaries and operational reports • Support investor reporting by organizing financial and deal-related data • Ensure financial documentation is accurate, organized, and up to date • Provide direct support to executive leadership (calendar, meetings, priorities) • Track key initiatives, deadlines, and deliverables with proactive follow-up • Maintain and improve systems for deal sourcing, tracking, documentation, and communication • Conduct research and support ad hoc operational needs • Act as a point of contact with brokers, attorneys, lenders, contractors, and investors • Schedule meetings, manage communications, and follow up on open items

• Monitor and triage ~10 shared and team email inboxes (orders, purchasing, accounting, retail, reservations, and team members) • Catch and route customer order requests so nothing slips through the cracks • Respond to customer and wholesale inquiries in a professional, brand-aligned tone • Flag urgent or high-priority matters to the founder or relevant team member • Keep inboxes organized (labels, follow-ups, escalations) so the team always knows the state of play • Help gather insights from customer emails — patterns in what's being ordered, when, and by whom — to inform planning and marketing

Title: Executive Assistant Location: New York Job Description: Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. The firm has an immediate opening for a highly skilled Executive Assistant in our New York office. This position provides critical support to multiple attorneys in our Corporate department. The ideal candidate is proactive, detail-oriented, and thrives on anticipating needs, taking ownership, and ensuring that attorneys are fully supported with minimal supervision. This position is available as a hybrid opportunity, 3 days per week in office. Key Responsibilities Attorney & Client Support - Provide high-level administrative support to multiple attorneys, including partners, act as a trusted point of contact for clients, colleagues, and internal teams. - Proactively manage calendars, sequence days for impact, build buffers/travel holds, and prepare daily/weekly briefs with priorities and key deadlines. - Monitor and organize email inboxes, draft, proof and send correspondence, ensure deadlines and commitments are met. - Triage requests, flag priorities, follow up, and provide reminders as needed. Document & Matter Management - Draft, edit, and proofread letters, contracts, and complex legal documents; run redlines; ensure all outgoing work product is polished, accurate, and in line with firm standards. - Manage new matter intake, engagement letters, and client onboarding requirements, coordinating closely with internal departments. - Organize and maintain client and practice files (physical and digital) in accordance with firm policies, ensuring accurate record-keeping. Operations & Logistics - Arrange and coordinate complex travel, conference calls, and meetings; manage expense reimbursements. - Oversee scheduling of conference rooms and catering needs for client meetings and internal events. - Assist with attorneys’ timekeeping, prebills, and billing processes, ensuring compliance with client and firm requirements. Business Development & Projects - Assist with preparation of client-facing materials, including pitches, proposals, and RFP responses. - Update attorney contacts in Outlook and maintain CRM lists (e.g. Salesforce) - Handle special projects and research requests with discretion and initiative. Team Support - Provide back-up coverage for fellow Executive Assistants as needed and contribute to a strong, collaborative support team culture. Qualifications - 5+ years of executive assistant experience, preferably in a law firm or professional services environment. - Bachelor’s degree or equivalent experience preferred. - Demonstrated experience supporting multiple senior-level professionals with complex and demanding practices. - Exceptional organizational skills with the ability to manage competing priorities in a fast-paced environment. - Strong technical proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and familiarity with legal technology tools. - Proficiency in Salesforce a plus. - Excellent written and verbal communication skills, with impeccable grammar, spelling, and attention to detail. - Proven ability to exercise judgment, solve problems independently, and manage sensitive information with discretion. - A proactive, invested mindset with a strong sense of ownership and responsibility for attorneys’ success. - Flexibility to work occasional overtime to meet business needs. The primary location for this job posting is in New York. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows: $50.00 - $67.65 per hour. The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.