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Virtual Assistant – Part-time
Location
California
Posted
51 days ago
Salary
0
Seniority
Senior
Job Description
Virtual Assistant – Part-time
Career Hire5
• Monitor and triage ~10 shared and team email inboxes (orders, purchasing, accounting, retail, reservations, and team members) • Catch and route customer order requests so nothing slips through the cracks • Respond to customer and wholesale inquiries in a professional, brand-aligned tone • Flag urgent or high-priority matters to the founder or relevant team member • Keep inboxes organized (labels, follow-ups, escalations) so the team always knows the state of play • Help gather insights from customer emails — patterns in what's being ordered, when, and by whom — to inform planning and marketing
Job Requirements
- Excellent written English (clear, warm, professional tone)
- Prior experience supporting a small business or founder
- Highly organized and responsive — quick turnaround on customer-facing emails
- Strong attention to detail — you treat a missed email like a missed customer
- Comfortable juggling multiple inboxes simultaneously without losing threads
- Comfortable with standard tools (email, spreadsheets, messaging apps)
Benefits
- Flexible work arrangements
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