Role Description This position is remote, covering the Michigan territory with travel up to 50%. We’re hiring a Field Service Engineer within our Diagnostics Division. As a Field Service Engineer II, you’ll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction. Your work ensures reliable diagnostics that directly impact patient care. What You’ll Work On - Install and Maintain Diagnostic Systems: Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards. - Troubleshoot and Resolve Issues: Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines. - Own Customer Satisfaction: Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication. - Manage Territory Effectively: Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support. - Ensure Compliance and Safety: Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits. - Collaborate and Mentor: Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability. - Achieve Business Metrics: Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts. - Continuous Improvement: Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development. Qualifications - Bachelor’s degree or equivalent relevant experience. - 2-5 years of experience in Engineering or Laboratory Technology. - Ability to travel 40% within the assigned territory. Requirements - Strong troubleshooting and problem-solving skills with laboratory instrumentation. - Ability to work independently and thrive in team environments. - Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting). - Effective communication and interpersonal skills. Benefits - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Role Description At JBT Marel, what we do matters. We know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. You will align with the Poultry North America Division and report directly to the DSI Application Manager. The average day in the life of a DSI Applications Engineer includes: - Working directly with customers on site at their food production facility. - Gathering and prioritizing customer requirements while on site, assessing customer production lines, and providing feedback for process improvement. - Locating necessary information and resources, exploring options, identifying a solution, and manipulating the portioning system software to meet the customer's needs. - Measuring data, analyzing trends, and communicating results. - Coordinating customer visits based on department priorities and strategic programs. For over 30 years, the DSI brand has been synonymous with leadership and innovation in waterjet portioning of boneless proteins. DSI systems are continually refined to provide food processors with ever-improving automated solutions for portioning, trimming, and sorting. Qualifications - BS degree in Engineering, Food Science, Poultry Science, or Meat Science. - 1+ years of experience with technical concepts involving computers, software, and robotics principles. - The ability to creatively translate customer requirements into practical applications. - Must live or be willing to move to Georgia, Mississippi, Alabama, or Tennessee. - Must be authorized to work in the US without sponsorship now or in the future. Requirements - This position is fully remote, and travel is approximately 90% of the time. Benefits - Medical, Dental, and Life Insurance. - Short-term and Long-term Disability. - Family Leave. - Vision Coverage. - Matched 401(k) plan. Commitment to Diversity Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit, and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.

• Maintain high-level expertise in product knowledge and application • Design system layouts for busduct systems based on site surveys, customer drawings, project tenders, and field input • Utilize AutoCAD (mechanical and electrical) for layout and design tasks • Create and maintain technical documentation including catalog sheets, FAQs, technical briefs, reports, and installation instructions • Provide technical and commercial support to sales teams and customers—onsite or remotely • Attend customer meetings and deliver presentations on product solutions and project updates • Draft technical offers for busduct products, verifying application requirements based on customer needs and installation layouts • Confirm technical specifications including operating temperature, power, installation parameters, materials, and quantities • Support project management throughout the entire sales cycle • Collaborate with senior engineers to develop and refine technical solutions

Role Description As an Integration Engineer, you will be responsible for providing consultative Business and System Integration services to help clients implement effective solutions. Your responsibilities include: - Understanding and translating customer needs into business and technology solutions. - Driving discussions and consulting on transformation, the customer journey, and functional/application designs. - Ensuring that technology and business solutions represent business requirements. - Being a subject matter expert and collaborating with the team to perform effectively. - Making team decisions and engaging with multiple teams. - Providing solutions to problems for your immediate team and across multiple teams. - Facilitating workshops to gather requirements and ensure alignment between business and technical teams. - Developing and maintaining integration solutions that enhance operational efficiency and customer experience. - Monitoring and troubleshooting integration processes to ensure optimal performance and reliability. - Collaborating with cross-functional teams to identify opportunities for process improvements and innovation. - Staying updated on industry trends and emerging technologies to provide insights and recommendations. Qualifications - Intermediate proficiency in IBM WebSphere Message Broker. - Intermediate proficiency in IBM WebSphere MQ & Message Broker Administration. - Beginner proficiency in Docker Kubernetes Architecture and Design. - Intermediate proficiency in Core Java. - Intermediate proficiency in API Design. - Beginner proficiency in API Integration. Company Description Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. - Approximately 791,000 people serving clients in more than 120 countries. - Strong ecosystem relationships in technology, cloud, data, and AI. - Broad range of services across Strategy & Consulting, Technology, Operations, Industry X, and Song. - Commitment to creating 360° value for clients, shareholders, partners, and communities.