Role Description We’re looking for a Program Manager to help us deliver complex, cross-functional projects and programs that sit at the intersection of clean energy, technology, and operations. This is a customer facing, hands-on role for someone who thrives on bringing structure to ambiguity in a developing industry, keeping multiple work-streams moving, and using AI as an orchestration layer - delegating the routine, elevating the thinking, and growing your career in the process. Our Program Managers are essentially customer success superheroes - once a partnership is signed, the Program Manager is responsible for ensuring all of the goals are met, being the daily point of contact to ensure true success of the partnership. Qualifications - 3+ years of program or project management experience, ideally in a startup or fast-scaling environment - Experience owning end to end client health on major accounts - Demonstrated data literacy - comfortable working with metrics, dashboards and structured data to drive decisions - Fluent English communication skills, written and verbal - able to write a crisp brief, run a tight meeting, and draft a clear stakeholder update - Technical proficiency - comfortable using modern software tools and can learn new platforms quickly - Open to AI - actively curious about how AI tools can make your work better, and willing to experiment and build new habits. Demonstrated experience building AI-first solutions and/or agents is a plus. - A can-do attitude - moves fast, takes ownership, and doesn’t wait for a perfect playbook before getting started Requirements - Experience in energy, utilities, or climate tech - Exposure to data tools such as SQL

Role Description Workato Cares is on a mission to help non-profit organizations flourish and succeed with the power of AI and automation, and we are just getting started. As a proud member of Pledge 1%, we have committed 1% of company equity to philanthropic endeavors, empower our employees with volunteer time off, and dedicate 1% of our product to resource-constrained nonprofits, giving them access to Workato's automation solutions to reduce manual processes so they can focus on what matters most: giving back. Our ambition is bold: to drive impact in more than a million ways within 10 years, helping 1 million people, delivering $10 million in product donations, and generating $100 million in cost savings for nonprofit organizations worldwide. As Program Manager of Workato Cares, you will be at the heart of making this vision real. You will partner with teams across Workato to design and deliver volunteer programs that serve our communities, create meaningful opportunities for employees to give back, and deepen Workato's relationships with nonprofits, NGOs, and community stakeholders. In this role, you will also be responsible for: - Driving the launch and ongoing evolution of Workato's global philanthropy and social impact initiatives. - Leading the rollout of an employee giving program and product donation efforts aligned with Workato's focus areas and our Pledge 1% commitment. - Building and nurturing key partnerships, both internally with cross-functional teams and externally with nonprofits and like-minded organizations. - Serving as a thought partner to leadership to best position and advance the program. - Developing a reporting framework to capture meaningful data that measures impact and program success against our Millionfold Impact goals. - Educating internal teams and employee resource groups on best practices in social impact and corporate philanthropy. - Proactively managing initiatives in a fast-paced, creative environment with strong attention to detail. - Overseeing all projects and programs under Workato Cares, spanning employee giving, product donations, communications, and reporting. Qualifications - More than 5 years of experience in program or project management, ideally within corporate philanthropy, corporate social responsibility, or the nonprofit sector. - A Bachelor's degree in Business Administration, Marketing, Communications, Philanthropic Studies, or a related field. Requirements - Genuine passion for social impact and a deep belief in the power of technology and automation to create opportunity at scale. - Ability to thrive working across diverse teams and stakeholders at all levels, from individual contributors to the C-suite. - Clear and confident communication skills. - Strategic thinking and willingness to champion bold ideas. - Organized, resourceful, and comfortable managing multiple priorities in a dynamic, fast-moving environment. - Strong analytical thinking to evaluate program effectiveness and communicate results compellingly across the organization.

Role Description The Senior Program Manager – Technology Implementation leads the planning, coordination, and delivery of complex technology implementation initiatives that support customer operations and strategic business outcomes. This role serves as the central point of coordination between customers, engineering teams, and internal stakeholders to ensure technology solutions are implemented effectively and aligned with customer requirements. This position requires a strategic and delivery-focused leader who can translate customer needs into actionable requirements, guide cross-functional teams through implementation milestones, and maintain strong stakeholder alignment throughout the program lifecycle. Key Responsibilities - Program Leadership & Delivery - Lead the planning and execution of technology implementation programs from initiation through deployment. - Develop program roadmaps, implementation schedules, and delivery milestones to ensure successful program execution. - Monitor program progress and proactively identify and mitigate risks that could impact delivery timelines. - Customer Requirements & Technical Alignment - Gather, analyze, and document customer requirements to ensure solutions meet operational and technical needs. - Translate customer and stakeholder needs into clear inputs for engineering and development teams. - Ensure alignment between customer expectations, technical capabilities, and delivery timelines. - Stakeholder Engagement & Communication - Serve as a primary liaison between customers, engineering teams, and internal stakeholders. - Facilitate stakeholder discussions to clarify requirements, resolve implementation challenges, and maintain program alignment. - Provide consistent communication on program status, milestones, and risks. - Cross-Functional Coordination - Coordinate with engineering, product, and operations teams to ensure successful system integration and deployment. - Support collaboration across technical and business teams to maintain delivery momentum and quality outcomes. - Governance Implementation & Continuous Improvement - Establish and maintain implementation frameworks, delivery tracking mechanisms, and communication cadences. - Identify opportunities to improve implementation processes and program delivery models. Ownership & Impact The Senior Program Manager owns the coordination and execution of implementation programs that require alignment across customers, engineering teams, and internal delivery stakeholders. This role ensures customer requirements are accurately translated into technical execution plans and that implementation milestones are met through structured program management and proactive stakeholder engagement. By providing centralized program leadership, this role improves delivery consistency, reduces implementation risk, and ensures technology solutions are deployed effectively to meet customer needs. Qualifications - U.S. citizenship is required. - Must be able to obtain Public Trust clearance. - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. - 10+ years of program and people management experience, leading multiple teams. - 6+ years of experience with release and configuration management of IT projects. - 5+ years of experience supporting federal clients on IT/software projects. Preferred Qualifications - M.S. in Business, Technology, Engineering, or related field. - 12+ years of experience managing complex programs, technology implementations, or large-scale initiatives. - Demonstrated ability to gather customer requirements and translate them into actionable technical inputs. - Strong stakeholder engagement and communication skills across technical and non-technical audiences. - Proven ability to manage cross-functional teams and multiple delivery timelines. - Experience supporting large-scale technology or systems implementation programs. - Familiarity with Agile or hybrid program delivery environments. - Strong organizational and strategic planning skills. - Experience with low-code, no-code platforms such as Salesforce, Appian, and ServiceNow. Pay Range The pay range for this position based on full-time employment is: $158,819.00 - $269,993.00.

Role Description Working closely with the portfolio manager, this individual will be responsible for monitoring and supporting the successful delivery across multiple functional areas, including internal operations, client support, and stakeholder management. As a Residential Program Manager of residential energy efficiency utility programs in Louisiana, you will: - Build and manage relationships with clients - Manage subcontractors - Design and implement program strategies and plans - Meet established goals while maintaining budgets - Conduct cost-benefit analyses and evaluate the impact of residential products programs - Ensure compliance with regulatory guidelines Qualifications - Bachelor’s degree (or applicants can substitute one year of related experience for one year of education) - 3+ years of related experience working in energy efficiency, energy, utility, or sustainability programs and/or related experience Requirements - Manage day-to-day operations of the contract serving as the main point of contact for the client - Direct oversight of program budgets and tracking & reporting Key Performance Indicators - Review program performance towards goals on a regular basis including program forecasting - Coordinate with client and ICF team to ensure all program goals are met, and adjust as needed to meet goals - Assist in the direct support of client outreach, meetings, and ad hoc requests including 1-on-1 monthly client meetings - Management of direct reports including but not limited to timesheet/expense approval, PTO approval, regular individual check-in meetings, and annual performance reviews - Support monthly invoicing and reporting as well as all outreach, recruitment, marketing, QA/QC, and subcontractor activities - Maintain up-to-date knowledge of Program requirements and ongoing Program updates - Collaborate with regional and national teams to provide national cohesion and bring efficiencies & best practices to your client’s programs - Other duties as required to support our work nationally and provide direct support to division leadership as needed Benefits - Flexible workplace arrangements, work-life balance - Donation matching, volunteer opportunities - Tuition reimbursement, access to professional development resources - 401k matching, Employee Stock Purchase Plan - And many, many more (Ask your recruiter for more details!) Professional Skills You Will Use - Ability to establish influential partnerships at all levels - Strategic mindset with the ability to identify new opportunities - Demonstrated experience in continuous improvement and quality assurance/control theories, techniques, and application - Excellent verbal, interpersonal, and written communication skills - Strong analytical, problem-solving, and decision-making capabilities - Team player with the ability to multi-task and work in a fast-paced environment - Ability to analyze situations, identify existing or potential problems, and recommend solutions - Sound business ethics, including the protection of proprietary and confidential information - Ability to work with all levels of internal employees, as well as outside clients and vendors - Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude - Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel) - Ability to be flexible to handle multiple priorities Company Description ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.