Role Description Ria Health is seeking a self-driven and motivated Admissions Specialist to join our Admissions Center team. The Admissions Center is the face of Ria Health to new prospects, and you will report directly to the Admissions Center Manager. As an Admissions Specialist, your primary responsibility is to engage with prospects, actively listen to their needs, and explain how Ria Health’s services can help them achieve a better relationship with alcohol. This is a sales-driven role with the expectation of consistently meeting monthly enrollment targets. Qualifications - Experience in Education, Sales, or a relevant field. - 1-3 years of experience in customer service, healthcare/patient care, customer engagement, or enrollment. - Previous experience in sales or admissions is preferred. - Polished and professional communication skills. - Tech-savvy: Comfortable using various computer applications and systems (Salesforce, Google Suite, and others). - Passion for healthcare and technology. - Commitment to HIPAA Compliance. Requirements - Conduct discovery calls to engage with prospects. - Manage insurance eligibility and collaborate with the Verifications Specialist. - Guide prospects through the enrollment process. - Meet monthly enrollment targets with a focus on conversion rates. - Track interactions in Salesforce CRM. - Provide feedback to the Enrollment team. - Collaborate across teams while working independently. - Proactively solve challenges. Goals - Build trust with prospects through active listening. - Simplify decision-making for prospects. - Achieve enrollment goals consistently. - Receive weekly feedback on key performance metrics. Benefits - Become part of a mission-driven team delivering innovative, next-generation care for alcohol use disorder. - Grow professionally within a rapidly scaling tech-enabled healthcare organization. - Competitive compensation packages. - Comprehensive medical, dental, and vision insurance. - Paid time off (PTO) that supports work–life balance. - Remote and hybrid work options based on role and business needs.

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• Conducts screening interviews for designated business units. • Assesses talent and generates qualified candidates via sourcing and networking. • Consult with managers throughout the hiring process on talent needs, selection and interviewing processes, offers and on-boarding. • Counsel hiring managers in selecting the most qualified candidate from a diverse candidate slate and consult with managers throughout the hiring process on talent needs, selection and interviewing processes. • Represents Option Care Health and the Option Care Health brand to candidates. • Presents offer to candidates and negotiates if needed following the Talent Acquisition SOP. • Ensures timely follow-up with candidates to provide a positive candidate experience. • Creates a communication pathway with hiring managers that promotes a partnership for acquiring the necessary talent. • Conducts regular meetings with the business to provide updates and gather feedback. • Develops knowledge of current market place and trends to ensure competitive hiring. • Proactively develops and executes on innovative methods to source. • Maintain a working knowledge of federal and state laws pertaining to employment practices. • Exercise appropriate record-keeping and records retention practices in accordance with applicable laws, rules and company needs. • Fulfills business needs with agreed upon Service Level Agreements. • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.

• Manage a high volume of daily activity including outbound calls, candidate outreach, resume review, and consistent follow-up with both talent and clients. • Recruit and place top talent for manufacturing, warehouse, and light industrial roles through job boards, social media, referrals, and community outreach. Manage the full hiring process from sourcing to onboarding. • Support and coach your talent throughout their assignments — checking in regularly, offering feedback, and helping them grow. • Build strong client relationships by understanding their workforce needs, conducting regular check-ins, and delivering thoughtful hiring solutions. • Drive growth by skill-marketing standout candidates, collaborating with sales, and identifying new opportunities to serve clients. • Keep operations running smoothly by supporting tasks like payroll, timekeeping, and compliance.