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The Cigna Group logo
The Cigna Group

At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients. Join us in driving growth and improving lives.

Account Executive

Account ExecutiveSalesOtherRemoteLeadTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

Missouri

Posted

112 days ago

Salary

$96.8K - $161.4K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Account Executive

The Cigna Group

• Manage and strengthen client relationships to ensure satisfaction levels are consistently met • Serve as a day‑to‑day client contact, providing timely updates and addressing service needs • Execute annual renewal activities, ensuring timely and accurate delivery of required materials • Discuss potential upsells with clients, including drug additions and new network opportunities; manage more straightforward upsell requests presented to the role • Identify contracting gaps through review of utilization data from business tools • Support development of client‑specific strategic plans; monitor performance and make tactical adjustments as needed • Assist in quarterly/annual business reviews • Engage with clients to evaluate new network opportunities and negotiate within parameters established by Underwriting • Communicate effectively on known topics; may require support in positioning or difficult client discussions • Provide written communication to clients; may need assistance with messaging during challenging conversations • Compile information for client presentations; may require support with content development or formatting • Partner cross‑functionally to address client needs and escalate service issues for resolution • Participate in special projects and task forces as assigned

Job Requirements

  • 8–12 years of relevant experience with a Bachelor’s degree, or Master’s degree with 6–10 years relevant experience
  • Strong PC skills, including Microsoft Word, Excel, and PowerPoint
  • Working knowledge of financial concepts
  • Solid project management, analytical, and problem-solving skills
  • Strong written and verbal communication skills; ability to organize and interpret information
  • Ability to work cross‑functionally to resolve issues with urgency
  • Ability to travel up to 20%

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • A minimum of 18 days of paid time off per year
  • Paid holidays
  • Eligible to participate in an incentive compensation plan

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