VIAFON ist Deutschlands Contact Center Spezialist für den schnellen Aufbau hochkompetenter Teams von 5 - 50 Köpfen ✌
Relationship Manager
Location
Germany
Posted
36 days ago
Salary
0
Seniority
Senior
Job Description
Relationship Manager
VIAFON GmbH
• Zentraler Ansprechpartner für Auftraggeber (AG) • Betreuung eines eigenen Kundenportfolios • Verantwortung für Terminierungs- und Sales-Projekte • Kundenmanagement & Kommunikation • Durchführung von regelmäßigen Reviews • Organisation und Durchführung von Kundenbesuchen • Funktion als Emergency Contact für alle relevanten AG Themen • Projekt- & Prozessverantwortung • Steuerung und Überwachung laufender Projekte • Sicherstellung eines reibungslosen Projektablaufs und erfolgreicher Umsetzung • Verantwortung als Prozessmanager für kundenspezifische Abläufe • Budget- & Umsatzverantwortung • Verantwortung für Budgets und wirtschaftlichen Erfolg der Kundenprojekte • Rechnungsverantwortung sowie Monitoring der finanziellen Kennzahlen • Identifikation und Umsetzung von Up- und Cross-Selling-Potenzialen • Aktive Steuerung der Kundenentwicklung zur Umsatzsteigerung • Entwicklung strategischer Account-Pläne • Früherkennung von Risiken in der Kundenbeziehung • Proaktive Maßnahmen zur Kundenbindung und Churn-Vermeidung
Job Requirements
- Ausgeprägte vertriebliche Stärke und Verhandlungssicherheit
- Strategisches und analytisches Denken mit starkem Zahlenverständnis
- Strukturierte und professionelle Arbeitsweise
- Hohe Eigenverantwortung und Entscheidungsfähigkeit
- Exzellente Kommunikations- und Präsentationsfähigkeiten
- Erfahrung im Account Management, Relationship Management, Vertrieb
- Sicheres Auftreten gegenüber Kunden
- Fähigkeit, mehrere Projekte parallel zu steuern und Prioritäten zu setzen
Benefits
- 100% Home Office
- Einen krisensicheren Job mit Festanstellung
- Ein attraktives Gehaltsmodell (Grundgehalt plus Provision)
- Einen Onboarding-Paten an deiner Seite (Training on the Job) und eine strukturierte Einarbeitung
- Eine offene Firmenstruktur, in der Wert auf Transparenz gelegt wird
- Planbare & familienfreundliche Arbeitszeiten
- Deine 4 Wände, unser Equipment: Deutschlandweites Home-Office oder die Option, direkt bei uns im Berliner Office zu arbeiten (schau' es dir gerne auf unserer Homepage an!)
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