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Expanding access to knowledge and education worldwide. JSTOR, Portico, and Ithaka S+R
Temporary Account Manager
Location
United States
Posted
33 days ago
Salary
$35 / hour
Seniority
Mid Level
Job Description
Temporary Account Manager
ITHAKA
• Build relationships with key decision makers and influencers at assigned accounts through regular email, webinars, conferences, and in-person engagements. • Grow the revenue at your assigned accounts for all ITHAKA-related products and services using a consultative selling approach. • Maintain excellent and detailed knowledge of all ITHAKA products and services, with the ability to clearly and effectively communicate their value to your account base. • Maintain up-to-date product, industry, and technical knowledge by reviewing professional publications, participating in professional societies, and drawing on learnings from professional networks. • Become skilled on the trends within your assigned accounts and provide feedback and expertise back to the organization to inform cross-functional decision-making. • Negotiate licensing terms and participation fees with prospective and current participants. • Partner closely with your regional teammates to achieve mutual goals and success across your assigned accounts. • Engage regularly with all assigned accounts to achieve assigned performance metrics. • Provide top-tier account support in the form of managing license agreement negotiations, providing and interpreting account usage data, and order processing. • Effectively and dynamically communicate JSTOR’s strategic direction to build awareness and help the organization achieve its transformational goals. • Diligently and effectively track your conversations and pipeline in ITHAKAs CRM to inform business commitments and revenue forecasting. • 25% (1 week per month) travel to visit participating libraries and attend industry and company events required.
Job Requirements
- BA/BS preferred; MBA/MLS or advanced degree a plus.
- At least two years of experience working in sales or relationship-building positions at a library vendor or digital publisher.
- Demonstrated aptitude for relationship building, strategic thinking, and product positioning.
- Original thinker who is adept at problem-solving.
- Exceptional email, verbal, and written communication skills.
- Ability to effectively demonstrate digital content and platform tools.
- Knowledge of current academic library trends (experience working in a library, archive, or a library degree is a plus) and familiarity with the current digital landscape.
- High degree of adaptability operating in an environment of change and transformation.
- Experience managing a pipeline in a modern CRM solution.
- Proficiency in MS Word, PowerPoint, and Outlook; intermediate Excel skills including VLOOKUP and Pivot Tables preferred.
Benefits
- Competitive salary
- Openness and equity
- Reasonable accommodations
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