• Build, develop, and lead a high-performing Business Development team (SDR/ISR), setting the vision, structure, and strategy to support company growth • Own top-of-funnel pipeline generation strategy, ensuring consistent delivery of high-quality, sales-ready opportunities across segments and regions • Mentor and develop team members through structured coaching, career development planning, and performance management to elevate individual and team performance • Establish KPIs, dashboards, and reporting frameworks to measure team performance, pipeline health, and conversion effectiveness • Partner closely with Sales, Marketing, and RevOps to design and execute integrated campaigns, territory plans, and strategic initiatives • Continuously refine business development processes, qualification methodologies, and outreach strategies to improve efficiency and results • Guide the team in leveraging modern prospecting techniques and tools to engage multiple personas and articulate the ReversingLabs value proposition • Ensure pipeline coverage aligns with revenue targets, proactively identifying gaps and adjusting strategy to meet business needs • Lead hiring, onboarding, and enablement efforts to attract and retain top business development talent • Partner with internal stakeholders to ensure onboarding programs and ongoing training reflect evolving product offerings and market positioning • Participate in QBRs, Sales Kickoffs, and leadership forums, providing insights into pipeline performance and business development impact • Other duties as assigned

Role Description Realizar la gestión, seguimiento, atención y trato comercial a los clientes de su cartera de Banca Particulares, identificando oportunidades de venta, manteniendo un adecuado nivel de interlocución a través de los canales remotos que están a su disposición, y ofreciéndoles los productos más acordes a cada uno de ellos, con el objetivo de contribuir a la consecución de retos establecidos para su centro. Anticiparse a las necesidades actuales y futuras basadas en una nueva relación con el cliente mediante el uso de nuevas tecnologías existentes en la Entidad y en el mercado. Las responsabilidades que asumirás en la posición son: - Gestionar la cartera de clientes asignados. - Analizar el resultado de la actividad comercial dentro de la cartera. - Impulsar la transformación digital, fomentando el uso de las herramientas digitales y de la app del Banco. - Organizar las actividades operativas y administrativas de la cartera. - Colaborar con el director en el análisis y vigilancia de la evolución del riesgo de los clientes de su cartera. - Controlar la evolución del balance y la cuenta de resultados de su cartera. Qualifications - Experiencia y habilidades en la gestión comercial de carteras de clientes. - Conocimiento del portfolio de productos y servicios digitales que ofrece la entidad. - Necesaria Certificación MIFID, LCCI e IDD. Requirements - Control y seguimiento de Gestión Operativa. - Conocimiento de Sistemática Comercial. - Conocimiento de productos comercializados del segmento de banca particulares. - Conocimiento y gestión de morosidad. - Innovación y apertura al cambio. Benefits - Figura de gestor especializado que se encarga de atender las necesidades de los clientes a través de canales remotos, apoyándose en las capacidades tecnológicas de la entidad. - Realizan asesoramiento especializado sobre productos y gestionan la contratación de forma digital. Competencias - SISTEMÁTICA COMERCIAL - MODELO DE RELACIÓN CON LOS CLIENTES - VENTA BASADA EN COMBINACIÓN DE PRODUCTOS - GESTIÓN COMERCIAL Y CARTERA DE CLIENTES - CIERRE DE VENTAS DIGITALES - ALIANZAS – COLABORACIÓN Y TRANSVERSALIDAD - ALIANZAS – COMUNICACIÓN - RIESGO DE CRÉDITO - ONBOARDING Y ENROLMENT DIGITAL DE CLIENTES - ALIANZAS – INFLUENCIA - PROCESO DE PRIORIZACIÓN Y PLANIFICACIÓN DE CONTACTOS COMERCIALES - ALIANZAS – ORIENTACIÓN A CLIENTE - HUMANISMO – COMUNICACIÓN Y EMPATÍA - HUMANISMO – LIDERAZGO Y DESARROLLO DE EQUIPOS / AUTOLIDERAZGO - ASESORAMIENTO - PRODUCTOS Y SERVICIOS "NEGOCIOS" - ATENCIÓN AL CLIENTE MULTICANAL Y DIGITAL - ANTICIPACIÓN – ANTICIPACIÓN Y GESTIÓN DEL CAMBIO - EMPODERAMIENTO – FOCO EN RESULTADOS - DIVERSIDAD – IMPULSO DE LA DIVERSIDAD - ANTICIPACIÓN E IDENTIFICACIÓN PROACTIVA DE OPORTUNIDADES COMERCIALES - HERRAMIENTAS COMERCIALES

Role Description The Business Development Officer is responsible for driving net-new revenue growth through strategic prospecting, new logo acquisition, and expansion within targeted market segments. This role focuses on identifying, developing, and closing complex sales opportunities while building trusted relationships with decision-makers. The Business Development Officer collaborates with various teams to deliver differentiated solutions that address customer challenges and generate measurable ROI. - Own and execute a net-new business development strategy within assigned territories, verticals, or strategic accounts. - Build and maintain a strong sales pipeline through proactive prospecting, networking, and market engagement. - Manage complex, consultative sales cycles from discovery through close, including multi-stakeholder and executive-level engagements. - Clearly articulate value propositions and ROI across operational, financial, and risk-reduction dimensions. - Identify opportunities for cross-sell and upsell to maximize customer lifetime value. - Navigate RFPs, pricing strategy, proposals, and contract negotiations in partnership with internal stakeholders. - Develop a deep understanding of customer business models, pain points, and industry trends. - Provide competitive and market intelligence to inform product positioning and go-to-market strategy. - Partner with Marketing on campaigns, trade events, and targeted outreach initiatives. - Collaborate with Product, Technical, and Customer Success teams to ensure solutions are sold accurately and implemented effectively. - Provide structured debriefs and insights from customer meetings to internal teams. - Deliver accurate sales forecasting and pipeline reporting through CRM systems. Qualifications - 7+ years of B2B sales or business development experience, preferably in retail, loss prevention, SaaS, or technology-enabled solutions. - Proven success selling complex, high-value solutions with multi-year contracts to executive-level buyers. - Demonstrated ability to generate pipeline and close net-new business, with a consistent history of meeting or exceeding revenue targets. - Experience selling into retail environments, including big box, grocery, specialty retail, or multi-site operators. - Strong understanding of retail operations, asset protection, store systems, and data/privacy considerations. - Experience managing RFPs and navigating long, consultative sales cycles involving multiple stakeholders. - Comfortable operating independently with high accountability for results in a fast-paced, growth-oriented environment. - Consultative, data-driven, and highly organized, with strong CRM discipline and forecasting accuracy. - Executive presence with exceptional communication, presentation, and influence skills. Requirements - Experience with retail technology, loss prevention, computer vision, biometric systems, security solutions, or SaaS/capital solutions. - Entrepreneurial mindset with a strong bias toward action and ownership. Benefits - Attractive Total Compensation Package, including annual bonus. - Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options. - 401(k) Plan with Employer Match. - Generous Paid Time Off (PTO) policy. - Observance of 11 paid company holidays. - Various Employee Engagement Events. - Exciting Growth Opportunities. - Positive Company Culture. Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

Role Description Work Remote Position (Pay Range: $19.2123-$28.8184) Performs day-to-day activities required to process credit account balances from patients and insurances within the Hospital and/or Medical Group revenue operations ($3-5B NPR) of a Patient Business Services (PBS) location. Serves as a member of a team at an assigned PBS location responsible for reducing account receivable credits, communicating with insurance companies, and coordinating with the customer service team to communicate to patients regarding overpayments. Essential Functions - Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. - Performs daily activities of the Payment Posting team which reviews, monitors and performs follow up on insurance, patient, and Medicare credit accounts receivable as part of the revenue cycle process for an assigned PBS location. - Documents corrections regarding discrepancies created, and outstanding items and exceptions in appropriate systems regarding rejections and follow up activities performed in order to enable others to review claim history on all accounts. - Tracks data on payment activity and findings for the Supervisor. - Performs account adjustments or write-offs as needed in accordance with the Write-off Policy. - Researches credit balances caused by payment posting and prepares appropriate documentation. - Provides feedback to the Cash Posting team based on credits worked. - Serves as a back up to the Payment Posting Representatives. - Prepares refund checks to patients and insurances and enters data into appropriate system. - Performs duties in a manner which promotes accurate cash posting and reconciliation. - Adheres to proactive practices, including cash posting of all incoming payments in a timely and effective manner. - Performs processes related cash posting to ensure such activities are submitted timely, tracked, trended and reported to key stakeholders. - Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Qualifications - High school diploma or Associate's degree in Accounting or Business Administration or related field. - Up to three (3) or more years of relevant knowledge of revenue cycle functions and systems. - Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting. - Performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. - CPA certification preferred. - Experience in a complex, multi-site environment preferred. - Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. - Excellent written and verbal communication skills and organizational abilities. - Strong interpersonal skills in interacting with internal and external customers. - Strong accuracy, attention to detail and time management skills. - Completion of regulatory/mandatory certifications and skills validation competencies preferred. - Must be comfortable operating in a collaborative, shared leadership environment. - Must possess a personal presence characterized by a sense of honesty, integrity, and caring. Requirements - This position operates in a typical office environment. - The area is well lit, temperature controlled and free from hazards. - Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. - Manual dexterity is needed in order to operate a keyboard. - Hearing is needed for extensive telephone and in person communication. - The environment requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. - Must be able to set and organize own work priorities and adapt to them as they change frequently. - Must be able to work concurrently on a variety of tasks/projects in a potentially stressful environment. - Must possess the ability to comply with Trinity Health policies and procedures. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.