Trinity Health is a multi-institutional healthcare network that serves over 30 million people with compassionate healing services. The health system was formed
Credit Resolution Representative-II
Location
Michigan
Posted
49 days ago
Salary
$19 - $29 / hour
Seniority
Mid Level
Job Description
Credit Resolution Representative-II
Trinity Health
Role Description Work Remote Position (Pay Range: $19.2123-$28.8184) Performs day-to-day activities required to process credit account balances from patients and insurances within the Hospital and/or Medical Group revenue operations ($3-5B NPR) of a Patient Business Services (PBS) location. Serves as a member of a team at an assigned PBS location responsible for reducing account receivable credits, communicating with insurance companies, and coordinating with the customer service team to communicate to patients regarding overpayments. Essential Functions - Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. - Performs daily activities of the Payment Posting team which reviews, monitors and performs follow up on insurance, patient, and Medicare credit accounts receivable as part of the revenue cycle process for an assigned PBS location. - Documents corrections regarding discrepancies created, and outstanding items and exceptions in appropriate systems regarding rejections and follow up activities performed in order to enable others to review claim history on all accounts. - Tracks data on payment activity and findings for the Supervisor. - Performs account adjustments or write-offs as needed in accordance with the Write-off Policy. - Researches credit balances caused by payment posting and prepares appropriate documentation. - Provides feedback to the Cash Posting team based on credits worked. - Serves as a back up to the Payment Posting Representatives. - Prepares refund checks to patients and insurances and enters data into appropriate system. - Performs duties in a manner which promotes accurate cash posting and reconciliation. - Adheres to proactive practices, including cash posting of all incoming payments in a timely and effective manner. - Performs processes related cash posting to ensure such activities are submitted timely, tracked, trended and reported to key stakeholders. - Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Qualifications - High school diploma or Associate's degree in Accounting or Business Administration or related field. - Up to three (3) or more years of relevant knowledge of revenue cycle functions and systems. - Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting. - Performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. - CPA certification preferred. - Experience in a complex, multi-site environment preferred. - Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. - Excellent written and verbal communication skills and organizational abilities. - Strong interpersonal skills in interacting with internal and external customers. - Strong accuracy, attention to detail and time management skills. - Completion of regulatory/mandatory certifications and skills validation competencies preferred. - Must be comfortable operating in a collaborative, shared leadership environment. - Must possess a personal presence characterized by a sense of honesty, integrity, and caring. Requirements - This position operates in a typical office environment. - The area is well lit, temperature controlled and free from hazards. - Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. - Manual dexterity is needed in order to operate a keyboard. - Hearing is needed for extensive telephone and in person communication. - The environment requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. - Must be able to set and organize own work priorities and adapt to them as they change frequently. - Must be able to work concurrently on a variety of tasks/projects in a potentially stressful environment. - Must possess the ability to comply with Trinity Health policies and procedures. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Related Guides
Related Categories
Related Job Pages
More Business Development Rep Jobs
Strategic Alliance & Business Development Manager
Adaptive Biotechnologies Corp.Every immune system has a story to tell; the key is knowing how to listen.
• Drive prospecting and acquisition of new business with pharmaceutical/ industry customers • Drive negotiation of new contracts and agreements with industry clients • Oversee lifecycle management of partnerships/projects, including initiation, contracting, order creation and documentation, and deliverables to external stakeholders • Represent Adaptive externally and deliver scientific presentations to identify opportunities • Contribute to new bookings and recognized revenue corporate goals • Work cross-functionally to manage and deliver deal commitments • Support business development strategy and initiatives • All other duties as assigned
Managing Consultant, Services Business Development - Non-Bank Institutions
MastercardFounded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services Business Development - Non-Bank Institutions Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services Business Development Overview The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, data insights & analytics, loyalty and marketing programs, platforms in the areas of business experimentation, customer engagement/loyalty, and security solutions. Role We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Managing Consultant based out of Dubai, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships looking after Retail & Commerce and Fintech & Digital segments in East and West Arabia, which includes sectors such as retailers, telecom operators, digital players, travel & entertainment, airlines and fintechs. • Own and manage business development activities for Services within Retail & Commerce and Fintech & Digital segments in with direct revenue and sales responsibilities.• Refine the value proposition of new and existing Services capabilities to meet the needs of executives within Retail & Commerce and Fintech & Digital segments• Serve as the face of Mastercard Services to senior level client stakeholders, including C-Suite Executives.• Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues to Mastercard.• Drive coordination within demand generation, marketing, specialist sales teams across Services business lines and value propositions, focused on the above defined client vertical.• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.• Partner with the Mastercard account leadership team to develop a plan to support their strategic imperatives for target accounts.• Work closely with Advisors and Consulting Services teams for an effective joint go to market and to ensure best-in-class value delivery.• Collaborate closely with other team members and bring an innovative and creative mindset to partnering with clients.• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management). All About You• Prior experience in consulting or advisory roles.• Have 8+ years of experience in consultative sales across consulting services, data products, software platforms, and / or other analytic services in relevant industries such as retail, telco, digital, travel, and fintech• Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.• Ability to own and drive end-to-end sales from initial prospecting through signed contract.• Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.• Excellent at building relationships through networking and outbound prospecting.• Collaborative attitude with an understanding of how to win as a team.• Strong verbal and written communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.• Advanced analytical skills, including ability to frame the customer's opportunity in financial terms (i.e. value quantification)• Bold, energetic, proactive, self-driven, never give up attitude and creative• Bachelor's degree minimum.• MBA or relevant post graduate degree recommended• Proficiency in written and verbal English.• Advanced Word, Excel and PowerPoint skills Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:• Abide by Mastercard's security policies and practices• Ensure the confidentiality and integrity of the information being accessed• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
• Execute a high volume of strategic outreach through cold calling, emailing, and social prospecting to generate qualified sales opportunities. • Manage and qualify inbound leads with precision, ensuring a seamless transition of high-potential prospects to the Account Executive team. • Consistently achieve and exceed monthly targets for Sales Qualified Leads (SQLs) and discovery meetings scheduled. • Maintain a deep understanding of Harbor Compliance’s product suite and service offerings to effectively communicate value propositions tailored to prospect needs. • Document all sales activities and lead intelligence accurately within the CRM to ensure data integrity and effective pipeline management. • Collaborate with marketing and sales leadership to refine messaging and optimize prospecting sequences for maximum conversion. • Conduct initial discovery conversations to assess business challenges and confirm alignment with our compliance solutions. • Prioritize and organize daily workflows to ensure consistent follow-up and movement of prospects through the early stages of the sales cycle.
Role Description Der BVMW setzt sich vor allem dafür ein, die wirtschaftlichen, politischen und sozialen Rahmenbedingungen für den Mittelstand zu verbessern. Dazu bietet er seinen Mitgliedern eine Vielzahl von Dienstleistungen an, darunter: - Beratung - Netzwerk-Veranstaltungen - Lobbyarbeit auf internationaler, nationaler und regionaler politischer Ebene Menschen zusammenbringen - Netzwerke aufbauen und pflegen: - Vernetzen von Unternehmer*innen in Ihrer Region sowie mit relevanten Partnern aus Politik, Wirtschaft und Gesellschaft. - Stärkung des Austauschs, Schaffung von Synergien und Förderung des Dialogs im Mittelstand. Mitglieder betreuen und binden: - Erste/r Ansprechpartner/in für die von Ihnen betreuten Mitgliedsunternehmen. Ausbau des Mitgliedsbestandes: - Gewinnung neuer Mitgliedsunternehmen durch das Aufzeigen der einzigartigen, vielfältigen Vorteile des BVMW. Wirtschaftspolitische Interessen vertreten: - Aktive Einbringung der Belange der mittelständischen Wirtschaft in den politischen Diskurs. - Übersetzung der politischen Erfolge auf Bundesebene in Ihre Region. Veranstaltungen organisieren und durchführen: - Konzeption und Realisierung regionaler Events – von fachlichen Themenabenden über Netzwerktreffen bis hin zu politischen Dialogformaten. - Information der Mitglieder über aktuelle Fokusthemen und Erweiterung des Kreises der Interessenten für eine Mitgliedschaft im BVMW e.V. Qualifications - Erfahrung als Inhaber eines KMU, Geschäftsführer oder Leitung eines Profit Centers /Geschäftsbereiches. - Strategisches, eigenverantwortliches und flexibles Zeitmanagement. - Bereitschaft zu hohem Engagement und ergebnisabhängiger Vergütung. - Erfahrungen im Aufbau, der Koordination und/oder Führung von Teams/Assistenzstrukturen. - Fähigkeit, das Kerngebiet als eigenständiges Profit-Center zu entwickeln und zu steuern. - Hohe Eigenverantwortung und Fähigkeit, Prioritäten zu setzen. - Etabliertes, exzellentes Netzwerk und Standing bei Entscheidern in Ihrer Region. - Hohe Empathie und Kommunikationsstärke für den strategischen Beziehungsaufbau zu potentiellen Mitgliedern. - Souveränes und überzeugendes Auftreten als Repräsentant des BVMW. - Wertschätzung und Förderung der Ziele und Werte der Solidargemeinschaft. Requirements - Chance, sich gemeinsam mit dem regionalen Team als „Person des öffentlichen Lebens“ zu entwickeln. - Kreativer Gestaltungsspielraum und eigenverantwortliche Arbeitseinteilung. - Regelmäßige Weiterbildung zu aktuellen Themen des Mittelstands. - Offene, unternehmerisch geprägte Verbandskultur. - Unterstützung durch ein engagiertes Team in der Bundeszentrale sowie durch engagierte Repräsentanten in Ihrer Wirtschaftsregion. Benefits - Partizipation überproportional am wirtschaftlichen Erfolg Ihres Kerngebiets.



