Inside Sales Representative

Location

Texas

Posted

109 days ago

Salary

0

Seniority

Senior

English

Job Description

Inside Sales Representative

Stress-Free

• Convert inbound and outbound calls into confirmed vehicle service appointments. • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals. • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer. • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty. • Communicate clearly with customers about services, timelines, and costs. • Use our CRM to track leads, schedule appointments, and document all customer interactions. • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

Job Requirements

  • Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
  • Strong phone presence with experience handling high call volumes (75–100+ calls/day).
  • Ability to influence and close without being pushy—consultative, trust-based selling.
  • Skilled at meeting or exceeding sales and service KPIs.
  • Proficiency with CRM tools and strong organizational skills.
  • Fast and accurate typing (40+ WPM).
  • Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.

Benefits

  • PTO + 6 paid holidays annually
  • Medical, Dental, and Vision Insurance
  • 401(k) with 4% employer match
  • Employee referral program
  • Fully Remote: Work from anywhere in the U.S.
  • Career Growth: We’re expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.

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