Inside Sales Representative
Location
Texas
Posted
109 days ago
Salary
0
Seniority
Senior
Job Description
Inside Sales Representative
Stress-Free
• Convert inbound and outbound calls into confirmed vehicle service appointments. • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals. • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer. • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty. • Communicate clearly with customers about services, timelines, and costs. • Use our CRM to track leads, schedule appointments, and document all customer interactions. • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.
Job Requirements
- Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
- Strong phone presence with experience handling high call volumes (75–100+ calls/day).
- Ability to influence and close without being pushy—consultative, trust-based selling.
- Skilled at meeting or exceeding sales and service KPIs.
- Proficiency with CRM tools and strong organizational skills.
- Fast and accurate typing (40+ WPM).
- Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.
Benefits
- PTO + 6 paid holidays annually
- Medical, Dental, and Vision Insurance
- 401(k) with 4% employer match
- Employee referral program
- Fully Remote: Work from anywhere in the U.S.
- Career Growth: We’re expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.
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