• Lead the end-to-end design process: discovery, ideation, prototyping, testing, and validation • Plan and conduct quantitative and qualitative research (interviews, usability tests, perception tests, surveys) • Translate data and learnings into actionable insights to inform product evolution • Validate hypotheses through experimentation (A/B tests, prototypes, MVPs) • Work collaboratively with Product Managers, developers, and stakeholders • Analyze user behavior data (funnel, conversion, engagement) to support decision-making • Create flows, wireframes, and high-fidelity prototypes in Figma • Ensure consistency and quality of the user experience • Use AI tools to accelerate discovery, analysis, and design processes • Communicate design decisions clearly, in a structured and results-oriented manner

• Lead end-to-end design for key initiatives within a product area—from discovery through delivery and iteration—driving meaningful customer and business outcomes. • Own complex flows and ambiguous problem spaces, defining clear problem statements, success metrics, and design direction. • Partner closely with product, engineering, and data to make informed trade-offs and deliver intuitive, high-quality experiences. • Balance speed and quality, making pragmatic decisions while contributing to a cohesive product experience. • Use research, data, and experimentation to inform decisions and continuously improve outcomes. • Contribute to design systems and patterns, strengthening consistency and scalability across your area. • Facilitate alignment and decision-making, ensuring teams move forward with clarity. • Support and mentor other designers, helping raise the quality of work across the team.

• Design and execute UI screens across SARAL’s core products • Deliver designs covering full product specs including edge and error states • Collaborate with product and design teams on feature execution • Contribute to and maintain the design system and component library • Perform design QA to ensure shipped output matches design intent • Continuously improve design quality through self-review and feedback • Build design references and bring strong craft thinking into reviews

Role Description Ciklum is looking for a Senior Product UX/UI Designer to join our team full-time in Bulgaria. As a Senior Product UX/UI Designer, you will be responsible for creating visually stunning and user-friendly interfaces for both B2C & B2B SaaS products as well as mobile applications. Your expertise in Figma, wireframe interpretation, experience of creating and maintaining Design Systems, and understanding of the UI/UX design process will be instrumental in delivering exceptional user experiences. Responsibilities: - Take ownership of projects and act as a co-owner. - Gather data, analyze, consult, and facilitate workshops. - Produce design artifacts such as screen maps, personas, customer journey maps, and wireframes. - Communicate effectively and advocate for user-centric design solutions. - Collaborate with team members and clients to refine solutions. - Participate in pre-sales activities to demonstrate understanding of client problems. - Optimize processes between design and development teams. - Mentor and inspire junior consultants. - Stay curious and abreast of trends in design and technology. Qualifications - 5+ years of hands-on experience in UI/UX design. - Proficiency in using Figma design software. - Strong understanding and experience with design systems. - Ability to interpret wireframes into high-fidelity screens. - Experience working in cross-disciplinary teams. - Fluent spoken and written English. - Experience with product discovery. - Ability to receive and incorporate feedback effectively. Requirements - Experience in domains such as BFSI, Crypto, Retail, iGaming. - Focus on SaaS, B2B Enterprise systems, B2C. - Experience with web, mobile, and IoT platforms. - Familiarity with AI and its application in design. - Experience in workshops and pre-sale activities. - Knowledge of front-end development technologies (HTML, CSS, JavaScript). Personal Skills - Effective communication skills for dialogue with customers and colleagues. - Ability to collaborate effectively in a team. - Capability to plan, schedule, and monitor own work. - Demonstrates a rational and organized approach to work. - Identifies and negotiates own development opportunities. - Works under routine direction, with minimal supervision. Benefits - Regular salary reviews based on performance. - Corporate events: webinars, offline parties, and meetups. - Internal Mobility Program. - Tailored education path with access to Udemy and certifications. - 25 paid days off: 20 business days of vacation + 5 undocumented sick leave days. - Additional health insurance. - 100% company-covered Multisport card with family discounts.