• Own the Revenue Engine: Build and execute an integrated pipeline strategy across marketing channels, connecting digital, field, partner, and lifecycle programs into a cohesive, high-performing system. • Modernize Campaign Strategy: Redefine how campaigns are designed and executed, leveraging AI, intent signals, and data to drive smarter targeting, stronger engagement, and higher conversion. • Turn Events into Pipeline Drivers: Elevate field marketing and events into measurable revenue programs with clear account targeting, structured follow-up, and defined pipeline outcomes. • Scale International Growth: Align and empower regional marketing efforts across EMEA and beyond, balancing global strategy with local market nuance. • Strengthen Sales Alignment: Build deep partnerships with Sales to ensure marketing programs translate into effective sales engagement and follow-up.

• Contact Owners and guests through multiple touchpoints (outbound calls and email) to offer the opportunity to preview Hilton Grand Vacations properties by booking timeshare tour appointments prior to arrival. • Manage and expand assigned call lists and make the required number of outbound calls per day to meet production expectations; complete all inbound and outbound calls each shift. • Review production reports and participate in training/coaching to consistently meet required performance standards. • Adhere to gifting list procedures to ensure monthly cost/budget requirements are met. • Promote HGV Ultimate Access events and other approved offerings. • Complete required daily paperwork accurately and on time. • Use approved technology and systems to book tours, activities, and timeshare presentations and complete concierge-related tasks. • Accurately disposition lead calls in a timely manner and maintain organized records. • Distribute only approved Hilton Grand Vacations collateral and materials. • Align with all policies and procedures for your department and area of responsibility. • Proactively partner with leadership to resolve guest concerns and service challenges.

• Coordinate merchandise strategy between Fanatics and team partners. Includes, but not limited to: - New product launches - Seasonal Strategies - Key items - Item of the Game - Theme Nights - Local Collaborations & Capsule Collections - Team-Steered Initiatives - Events including hot markets, seasonal activity, promotions. - Develop and manage promotional calendars for each team partner. - Meet regularly with team partner contacts to brainstorm, collaborate, plan, execute, and evaluate results. - Obtain feedback regularly from team partners for pre-book deadlines or new product offerings. - Develop marketing assets at venue on digital, social, & other platforms for featured items, league & team marketing campaigns, item of the game, and all other promotions. - Identify trend categories & opportunities. Explore incremental sales opportunities through innovative programs that enhance the fan experience. - Responsible for all facets of a local product assortment, using merchandise data to inform strategies and decisions. - Partner closely with Buying & Planning to determine financial plans, projections, and maintain open-to-buy. - Review inventory, maintaining current data on sales and fashion trend. - Negotiate with vendors relative to product cost, terms, and issues.

• Enriquecer contatos e empresas por meio de pesquisas e ferramentas de mercado; • Realizar a distribuição de leads para o time comercial, garantindo aderência às regras e critérios definidos; • Apoiar na estruturação, organização e melhoria contínua dos processos de entrada e qualificação de leads; • Apoiar a execução de campanhas de marketing digital (inbound, outbound e automação); • Contribuir na criação, revisão e publicação de landing pages, e-mails e materiais de comunicação; • Apoiar demandas operacionais do time de marketing, garantindo organização e eficiência das entregas; • Monitorar e atualizar informações em CRM e ferramentas de automação de marketing.