Colibri Group logo
Colibri Group

Leading people to achieve more and thrive in their careers

Sales Associate

SalesSalesFull TimeRemoteMid LevelTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

52 days ago

Salary

0

Seniority

Mid Level

High School2 yrs expExperience acceptedEnglish

Job Description

Sales Associate

Colibri Group

• Respond promptly to incoming sales inquiries via phone and email. • Qualify prospects by understanding their licensing needs and career goals. • Provide detailed information about construction education programs and requirements. • Guide customers through the course selection and enrollment process. • Process orders and maintain accurate records in the CRM system. • Conduct proactive outreach to potential customers and leads. • Follow up with prospects at key decision points in their buying journey. • Develop and maintain a pipeline of qualified opportunities. • Execute targeted outreach campaigns to specific customer segments. • Reconnect with past customers for continuing education opportunities. • Maintain expert knowledge of construction education products and licensing requirements. • Stay current on state-specific contractor licensing regulations. • Provide consultative guidance on education pathways and career development. • Recommend appropriate course packages based on customer needs. • Answer detailed questions about course content, format, and completion requirements. • Build and maintain strong relationships with prospective and current students. • Document all customer interactions and maintain accurate records in CRM. • Identify and communicate customer feedback to improve products and processes. • Resolve customer concerns and escalate issues appropriately. • Track and report on sales activities and results. • Participate in regular sales meetings and training sessions. • Collaborate with team members to share best practices and achieve team goals. • Maintain accurate student records and enrollment documentation. • Process payments and handle basic billing inquiries. • Coordinate with other departments to ensure smooth customer experience. • Complete required sales reports and documentation. • Assist with special projects and initiatives as needed.

Job Requirements

  • Strong phone presence and excellent verbal communication skills.
  • Ability to listen actively and identify customer needs.
  • Experience with consultative selling techniques.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while contributing to team goals.
  • Passion for helping others succeed.
  • Adaptability and willingness to learn new products and processes.
  • Extend and live the organization’s values.
  • Commitment to education and lifelong learning.
  • Experience in professional education preferred; higher education experience, K-12 experience, and other product experience considered.
  • Experience with LMSs, CRMs, project management software, call center phone systems, and organizational tools.
  • High School diploma required, bachelor’s degree preferred.
  • Minimum 2+ years in a phone sales role.
  • Relevant industry training preferred but not required.

Benefits

  • Colibri Group welcomes applicants from all backgrounds and experiences.
  • Commitment to building a diverse and inclusive workplace.
  • Encouragement to apply even if not meeting every requirement.

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