• The Supply Chain Manager - Controls is responsible for planning, sourcing, purchasing, logistics, and supplier management across assigned categories. • Source hardware/software for Client, EMS, SCADA, PLCs, communication hardware, sensors, and control panels. • Manage cybersecurity documentation, firmware revision control, and compliance requirements. • Work with Engineering on interface requirements and control logic compatibility. • Negotiate service-level agreements for software support and updates. • Evaluate integration partners for panel assembly or system commissioning. • Ensure compliance with UL, IEEE, and NEC standards. • Develop and execute sourcing strategies for assigned material or service categories. • Lead supplier selection, qualification, RFQs, negotiations, and contracting activities. • Manage contracts, commercial terms, delivery schedules, and pricing agreements. • Drive cost reduction through competitive sourcing, multi-sourcing, and TCO analysis. • Establish and maintain strong supplier relationships. • Conduct supplier performance reviews related to quality, delivery, cost, and responsiveness. • Lead corrective action processes, risk mitigation planning, and supplier development initiatives. • Collaborate with planning teams to forecast demand and establish inventory strategies. • Maintain appropriate inventory levels, safety stock, and long-lead procurement plans. • Monitor material availability, lead times, and production impact risks. • Coordinate inbound and outbound logistics, warehousing, and delivery schedules. • Optimize transportation, freight, and storage costs. • Ensure compliance with domestic and international shipping regulations. • Partner with Operations to support production readiness and project delivery. • Support Quality in Client management and supplier audits. • Analyze market trends and supply risks across assigned categories. • Implement process improvements to streamline procurement and reduce waste.

• Drive business development by identifying, shaping, and advancing opportunities informed by a deep understanding of the device value chain and secondary-market dynamics. • Identify adjacencies and expansion opportunities in related markets, including channel partners (major VARs), enterprise, government, and healthcare. • Navigate complex ecosystem dynamics— including device flows, participant roles in the value chain, auctions, resale channels, grading standards, and buyer behavior—to inform opportunity design and positioning. • Translate Asurion’s advanced technical and supply chain capabilities into differentiated, executable value propositions through close partnership with operations, engineering, and supply chain teams. • Develop, deepen, and expand relationships with OEMs, carriers, partners, and secondary-market participants to strengthen existing partnerships and expand Asurion’s role and market share within the ecosystem. • Listen deeply to existing and prospective clients to identify unmet needs and market gaps and work cross-functionally to design and commercialize differentiated solutions that strengthen partnerships and drive growth. • Partner across Sales, Client Services, Marketing, Operations, and Finance to advance opportunities, support pipeline needs, and contribute to client pitches and RFPs.

• Own demand planning across the full assortment (core + new launches) • Monitor and analyze: - On-hand inventory - Purchase orders - Sell-through rates - Sales trends (by channel and SKU) • Build replenishment plans and recommend when to open / increase / adjust POs • Create purchase orders and manage PO documentation • Track production and delivery timelines end-to-end • Coordinate multi-step manufacturing timelines (including components moving between factories) • Partner with Operations to ensure accurate ETAs, lead times, and inventory projections • Maintain forecasting tools, reporting, and inventory planning dashboards**

• Own inventory management across all SKUs and manufacturing partners • Track and maintain: - Inventory levels - Months on hand - Shelf life/expiration / batch risk - Product specs tied to current inventory • Build and maintain factory/vendor scorecards, including: - COGS competitiveness - Payment terms - Quality consistency - Timeline reliability - Communication and partnership health • Manage and document factory agreements and operational terms • Identify inventory risks early (aging stock, expiring units, overproduction, slow movers) • Partner with Ops + Demand Planning to align replenishment decisions • Improve SOPs for inventory tracking, documentation, and reporting • Provide leadership-level reporting on inventory health and vendor performance****