• INGENIERO IA • INGENIERO IA, EXPERIENCIA EN OBSERVABILIDAD MODERNA (OPENTELEMETRY, DATADOG, DYNATRACE), CLOUD/KUBERNETES, laC(TERRAFORM), APIS, PYTHON, INTEGRACIÓN CON ITSM(SERVICENOW)

Role Description SingleStore is seeking a Site Reliability Engineer to help optimize and scale our managed service offering across all three major cloud providers. In this role, you will be at the intersection of leading technology trends – a highly performant distributed database, managed by Kubernetes, running in the cloud. This is a development role, requiring an engineering mindset to solve operational challenges. You will be part of a globally distributed team of engineers, helping to drive SRE practices across the company. Through infrastructure automation, you will help us grow our service across multiple cloud platforms, requiring a relentless focus on eliminating manual processes. You will also leverage our monitoring platform to improve the overall customer experience by systematically identifying and fixing any issues impacting our customers. As an SRE, you will also help diagnose issues on the platform, leveraging a deep understanding of the SingleStore query engine along with the backend infrastructure. What you'll do: - Develop automation platform to manage infrastructure rollouts across cloud providers - Optimize telemetry platform to identify customer impacting events while providing relevant data to drive debugging - Partner with engineering team to optimize performance of services for cloud architecture - Debug Live Site events and conduct follow-up postmortem and RCA analysis - Participate in an SLA-driven on-call rotation, which will include after-hours, weekend, and rotating holiday participation. Qualifications - Infrastructure automation experience. Python and Golang a plus. - Knowledge of Kubernetes and the container ecosystem - Strong cross group collaboration and communication skills - Familiar with at least one of AWS, Azure, or Google Cloud - Experience debugging, diagnosing and troubleshooting complex, production software - B.S. Degree in Computer Science or related field Company Description SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin, and Kyiv. Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

• Provide Implementation Services to our customers using Clinisys solutions. • Deliver multiple tasks such as Business analysis, data architecture and Gap Fit Workshops, Configuration, unit testing and validation support. • Work with the project manager (in the case of a project), or with the customer services manager, and follow his guidance and planning. • Make proposals and identify technical risks, which you communicate to the project manager. • Prepare your actions, as well as relevant documents, if applicable. • Ensure that your work is properly and promptly documented in MIA. This applies to aftersales tasks as well as to projects. • This also includes the timely recording of your working hours. • Deliver the project tasks assigned to you according to the project plan and budget to the satisfaction of our customers. • Take full responsibility for all functional and/or technical aspects of the tasks assigned to you. • Keep the project manager constantly informed (directly in context) about the status of the tasks assigned to you. • Demonstrate flexibility and undertake business trips to our clients to support them on-site with project implementation. • Manage and implement small projects or sub-projects. • Carry out customer training Internal and external interface between e.g. customer and development department. • Organisation and implementation of handovers (internal and external) in the context of project implementation. • Carrying out update and upgrade projects. • Supporting the support department as needed, coordinating with the Customer Services Manager. • Supporting the sales department in the preparation of quotations under the coordination of the Customer Services Manager or a project manager.

• Carry out planned annual fire damper inspections across the South West • Ensure vital life safety systems are in top working order • Use digital system “Boris” to record findings, capturing evidence and reports on site • Inspect up to 40 dampers daily, with bonuses of £5 per damper above daily target